Ricoh Americas Corporation

  www.ricoh-usa.com
  www.ricoh-usa.com

Ricoh Americas Corporation Reviews in Philadelphia, PA

Updated August 7, 2014
Updated August 7, 2014
453 Reviews
2.6
453 Reviews
Rating Trends

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Approve of CEO
Ricoh Americas Corporation Chairman & CEO Martin Brodigan
Martin Brodigan
170 Ratings

Review Highlights

Pros
  • Good benefits, friendly co workers ( for the most part) (in 22 reviews)

  • Great work life balance and flexibility as in most outside sales positions (in 10 reviews)


Cons
  • There is little to no communication from upper management (in 20 reviews)

  • too many sales reps (not enough to go around) WAY too low salaries for (in 11 reviews)

More Highlights

24 Employee Reviews Back to all reviews

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  1.  

    Exceptional and Valued -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA

    I have been working at Ricoh Americas Corporation full-time (more than 10 years)

    Pros

    Leader in the industry globally, innovative, transforming and focused to the customer
    Fast paced, constantly thinking and challenging environment. Allowed to leave your mark.

    Cons

    The industry is shifting quickly and still have a great deal of legacy thinking.

    Advice to ManagementAdvice

    Be decisive and aggressive with change. Ricoh can continue to be a leader by moving rapidly with the services transformation

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great early career development company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Malvern, PA
    Current Employee - Manager in Malvern, PA

    I have been working at Ricoh Americas Corporation full-time (more than 3 years)

    Pros

    Rewarded for innovation and taking initiative. Flexibile work environment in regards to working remotely if necessary. Par compensation.

    Cons

    There seems to always be a need for process improvement becuase of strategy changes. However, you have to keep in mind the industry is shifting as a whole.

    Advice to ManagementAdvice

    Higher emphasis on hiring criteria

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    No Flexibility with Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Malvern, PA
    Former Employee - Anonymous Employee in Malvern, PA

    I worked at Ricoh Americas Corporation full-time (more than an year)

    Pros

    The cafeteria food is good and sushi days are awesome - but the Caf is a contracted company outside of Ricoh

    Cons

    Will not let you work from home when you work at Corporate HQ; Training is through an online university and unless you have someone who will take you around and introduce you, it's sink or swim from the first day; Must always be dressed up - never a casual atmosphere except on Fridays and even then there are rules; "There's no such thing as Comp Time" but you work at least 1 weekend a month; "Sick" time taken for a child who is sick will be held against you over time - they do not want you using family as a reason for you not being at work. NO chance for advancement! You constantly work late, and in early and you are watched to make sure you ONLY take an hour for lunch and not more. There is no summer hours in any department which there are no back-ups for your job (almost every)...

    Ricoh is just not with modern times and using Unified Communications as a means of doing business. Very old school and not for conducive to hiring younger generations!

    Advice to ManagementAdvice

    Pay your salaried employees MUCH better; believe in flex time for people with families; Get ebtter health benefits - they are WAY too expensive for the little pay that everyone (who isn't a VP) receives; Let employees telecommute a few times a week and please update your phone systems! They're awful!!! You sell a Unified Communications Solution but don't use it!! That is awful advertising for the company!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Site Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Site Supervisor in Phila, PA
    Current Employee - Site Supervisor in Phila, PA

    I have been working at Ricoh Americas Corporation full-time (more than 3 years)

    Pros

    Good people to work with

    Cons

    Low pay,not really enough to support a family

    Advice to ManagementAdvice

    Pay your good people better and they may stay.

    Recommends
    Approves of CEO
  6.  

    Straight line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Philadelphia, PA
    Current Employee - Sales in Philadelphia, PA

    I have been working at Ricoh Americas Corporation full-time (more than an year)

    Pros

    Benefits, work/life balance, metropolitan work environment

    Cons

    Management, growth opportunities, do not care about employees

    Advice to ManagementAdvice

    Promote within

    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Ricoh Americas Corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Malvern, PA
    Current Employee - Senior Product Manager in Malvern, PA

    I have been working at Ricoh Americas Corporation full-time (more than 8 years)

    Pros

    Very green company, very ethical- committed to becoming services led

    Cons

    Like steering a super-tanker, Ricoh may take years to turn from a hardware company to a services-led company

    Advice to ManagementAdvice

    study agility.

    Neutral Outlook
    Approves of CEO
  8.  

    Supervisor for contracting Company Peco Energy

    Former Employee - Site Supervisor in Plymouth Meeting, PA
    Former Employee - Site Supervisor in Plymouth Meeting, PA

    I worked at Ricoh Americas Corporation full-time (more than 10 years)

    Pros

    Working one on one with Client

    Cons

    Never seem to see our Account Managers

  9.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Malvern, PA
    Former Employee - Project Manager in Malvern, PA

    I worked at Ricoh Americas Corporation full-time (more than 3 years)

    Pros

    Good salary & benefits, employees are treated well, pleasant work environment, low turnover

    Cons

    Recent layoffs, employee experience varies by department

    Recommends
    Positive Outlook
    Approves of CEO
  10. 5 people found this helpful  

    Unethical company because of current leadership. Executive leadership including Ricoh Japan lack honesty.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in Malvern, PA
    Former Employee - Senior Vice President in Malvern, PA

    I worked at Ricoh Americas Corporation full-time (more than 10 years)

    Pros

    Good equipment. Employees want to be successful. Ricoh has good employees and trains their employees well.

    Cons

    Executive management team is weak and unethical . Ricoh Americas management team does not know what to do.

    Advice to ManagementAdvice

    Fire Martin Brodigan. He has no leadership skills and is a heavy drinker. Martin has failed in every assign the Japanese have put him in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    A great place to build your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Malvern, PA
    Current Employee - Human Resources in Malvern, PA

    I have been working at Ricoh Americas Corporation full-time (more than 10 years)

    Pros

    If you do the right things and drive results, you'll have the opportunity to move up quickly. There's a reason that quality sales organizations target our people. We have terrifice training.

    Cons

    It's a critical time for the industry as we all rush to become more services led. As an organization we need to do more to insure we retain our top performers.

    Advice to ManagementAdvice

    Flexibility in sales compensation would go a long way to retaining good people.

    Recommends
    Positive Outlook
    Approves of CEO

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