Ricoh Americas Corporation Reviews

Updated July 22, 2015
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2.8
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Ricoh Americas Corporation Chairman & CEO Martin Brodigan
Martin Brodigan
13 Ratings

Pros
  • Work/Life balance is pretty rewarding (in 12 reviews)

  • Strong company with good benefits and 401k plan (in 23 reviews)

Cons
  • Calls to upper management are not returned (in 20 reviews)

  • poor customer service lack of a concern for customer after the sale (in 12 reviews)

More Pros and Cons

27 Employee Reviews

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  1. Helpful (1)

    Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Malvern, PA
    Former Employee - Anonymous Employee in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh Americas Corporation full-time (More than 8 years)

    Pros

    Well balanced life and work

    Cons

    Efforts may not be visible to Sr management due the large company size.

    Advice to Management

    Keep up the good work


  2. Not enough work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pennsylvania in Malvern, PA
    Current Employee - Pennsylvania in Malvern, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice office environment. No weekends.

    Cons

    No opportunities for advancement. In the interview process I was told I would be doing something entirely different than what I actually do. I've asked for more work 3 times and have not been given anything new. I've come up with my own processes and reports of things to track, but I still need more work. I spend most of my day doing nothing and it's not from a lack of trying to find something to do/learn. Since I've been at Ricoh, there have been 3 employees that have been hired and quit because they were misled as to what their job responsibilities would be.


  3. Nope

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Representative in Philadelphia, PA
    Current Employee - Field Service Representative in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 5 years)

    Pros

    hard to get fired. Noce Benefits

    Cons

    The employee is the the least valuable asset to this company.

    Advice to Management

    Too late.


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  5. Exceptional and Valued -

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 10 years)

    Pros

    Leader in the industry globally, innovative, transforming and focused to the customer Fast paced, constantly thinking and challenging environment. Allowed to leave your mark.

    Cons

    The industry is shifting quickly and still have a great deal of legacy thinking.

    Advice to Management

    Be decisive and aggressive with change. Ricoh can continue to be a leader by moving rapidly with the services transformation


  6. Great early career development company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Malvern, PA
    Current Employee - Manager in Malvern, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 3 years)

    Pros

    Rewarded for innovation and taking initiative. Flexibile work environment in regards to working remotely if necessary. Par compensation.

    Cons

    There seems to always be a need for process improvement becuase of strategy changes. However, you have to keep in mind the industry is shifting as a whole.

    Advice to Management

    Higher emphasis on hiring criteria


  7. Helpful (2)

    No Flexibility with Work Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Malvern, PA
    Former Employee - Anonymous Employee in Malvern, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ricoh Americas Corporation full-time (More than a year)

    Pros

    The cafeteria food is good and sushi days are awesome - but the Caf is a contracted company outside of Ricoh

    Cons

    Will not let you work from home when you work at Corporate HQ; Training is through an online university and unless you have someone who will take you around and introduce you, it's sink or swim from the first day; Must always be dressed up - never a casual atmosphere except on Fridays and even then there are rules; "There's no such thing as Comp Time" but you work at least 1 weekend a month; "Sick" time taken for a child who is sick will be held against you over time - they do not want you using family as a reason for you not being at work. NO chance for advancement! You constantly work late, and in early and you are watched to make sure you ONLY take an hour for lunch and not more. There is no summer hours in any department which there are no back-ups for your job (almost every)... Ricoh is just not with modern times and using Unified Communications as a means of doing business. Very old school and not for conducive to hiring younger generations!

    Advice to Management

    Pay your salaried employees MUCH better; believe in flex time for people with families; Get ebtter health benefits - they are WAY too expensive for the little pay that everyone (who isn't a VP) receives; Let employees telecommute a few times a week and please update your phone systems! They're awful!!! You sell a Unified Communications Solution but don't use it!! That is awful advertising for the company!


  8. Helpful (1)

    Site Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Supervisor in Phila, PA
    Current Employee - Site Supervisor in Phila, PA
    Recommends
    Approves of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 3 years)

    Pros

    Good people to work with

    Cons

    Low pay,not really enough to support a family

    Advice to Management

    Pay your good people better and they may stay.


  9. Straight line

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Philadelphia, PA
    Current Employee - Sales in Philadelphia, PA
    Neutral Outlook
    No opinion of CEO

    I have been working at Ricoh Americas Corporation full-time (More than a year)

    Pros

    Benefits, work/life balance, metropolitan work environment

    Cons

    Management, growth opportunities, do not care about employees

    Advice to Management

    Promote within


  10. Helpful (1)

    Ricoh Americas Corporation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Malvern, PA
    Current Employee - Senior Product Manager in Malvern, PA
    Neutral Outlook
    Approves of CEO

    I have been working at Ricoh Americas Corporation full-time (More than 8 years)

    Pros

    Very green company, very ethical- committed to becoming services led

    Cons

    Like steering a super-tanker, Ricoh may take years to turn from a hardware company to a services-led company

    Advice to Management

    study agility.


  11. Supervisor for contracting Company Peco Energy

    Former Employee - Site Supervisor in Plymouth Meeting, PA
    Former Employee - Site Supervisor in Plymouth Meeting, PA

    I worked at Ricoh Americas Corporation full-time (More than 10 years)

    Pros

    Working one on one with Client

    Cons

    Never seem to see our Account Managers



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