Ricoh Business Solutions Reviews

Updated August 25, 2015
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2.9
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Ricoh Business Solutions Chairman & CEO Kazuo Kevin Togashi
Kazuo Kevin Togashi
41 Ratings

Pros
  • Work/life balance, benefits, friendly people (in 5 reviews)

  • good benefits, good for a first job out of college for the experience (in 8 reviews)

Cons
  • Low base salary and limited compensation (in 6 reviews)

  • Management is only worried about how they can keep their jobs instead of HOW CAN I MAKE IT BETTER (in 3 reviews)

More Pros and Cons

129 Employee Reviews

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  1. good but not great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ricoh Business Solutions full-time

    Pros

    large company and there is lots of room to be promoted. good people and pretty friendly place to work.

    Cons

    hard to get a handle on whats going on. the company is so large that its hard to communicate.

    Advice to Management

    great management... very helpful if you ask for help and try to achieve excellence


  2. Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Receivable Specialist in Macon, GA
    Former Employee - Accounts Receivable Specialist in Macon, GA
    Recommends
    Positive Outlook

    I worked at Ricoh Business Solutions full-time (More than a year)

    Pros

    Nice pay, great team/leadership, flexibility in schedule, understanding HR (taking time off), peaceful atmosphere, room to grow and opportunities for promotion based on performance

    Cons

    I really can't think of any negatives.

    Advice to Management

    Keep up the great work. Remember that there is life outside of the office.


  3. Ricoh On Site Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - On Site Service Specialist in Arden Hills, MN
    Current Employee - On Site Service Specialist in Arden Hills, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work isn't too physical. Lots of down time.

    Cons

    Boring. Often tasked with frustrating situations like tracking packages

    Advice to Management

    none


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  5. Print clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Print Specialist in Portland, OR
    Current Employee - Production Print Specialist in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ricoh Business Solutions full-time (More than a year)

    Pros

    I'm left on my own to do job the managers contact me to explain a job then I go about finishing project or job.

    Cons

    It's just me there and there's no one there to help me out when things gets busy. the computer system is 20 years all the machines re 20 years old.

    Advice to Management

    Update machines and have the ability to call client in the event it gets busy. Dress code is ridiculous it gets dirty there having to wear somewhat decent clothes is crazy.


  6. Sale/ Sales Engineer/Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer/Trainer *Sales Engineer/Trainer in Monsey, NY
    Former Employee - Sales Engineer/Trainer *Sales Engineer/Trainer in Monsey, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ricoh Business Solutions (More than 8 years)

    Pros

    It was a Collaborative Environment

    Cons

    It became too Micromanaged towards the end

    Advice to Management

    More Creativity


  7. Manager

    Former Employee - Vice President in Charlotte, NC
    Former Employee - Vice President in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook

    I worked at Ricoh Business Solutions full-time (More than a year)

    Pros

    Geographical coverage model. Providing clients with low-end document management tools. Pay for performance.

    Cons

    Sales support resources are scarce. Alot of office politics. Its very hard to break into the culture.

    Advice to Management

    You may want to have less managers and more workers. Flatten the organization


  8. Helpful (1)

    Glass ceiling, no room for growth.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ricoh Account Executive
    Former Employee - Ricoh Account Executive

    I worked at Ricoh Business Solutions full-time (Less than a year)

    Pros

    Great training program Some good sales managers.

    Cons

    It is a grind, and you are selling very boring items. You are selling copiers in a world that's going paperless.

    Advice to Management

    Shake up the corporate atmosphere, it is old and doesn't work anymore.


  9. Helpful (1)

    Senior Field Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Field Technician in Tacoma, WA
    Former Employee - Senior Field Technician in Tacoma, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Ricoh Business Solutions full-time (More than 5 years)

    Pros

    The Tacoma Area Service Manager is easy to work for and to Talk with, Really Understand the Tech.. I think that is Because He Was One once, Not some guy how took a bunch of classes in Business..

    Cons

    Upper Management changes to much Leaving Service Managers and Sales Managers having to Clean up the messes the previous bosses left. This leaves A low Moral and Employees going to work just to get a paycheck there was no pride in work.

    Advice to Management

    Retain Original Business Model, When I first Came to work for Ricoh I liked it, We all was on the Same Team, We where Growing.. By the third acquisition the Moral was in the tank.. Please try to build morals in your team, have some get together and other team building event, you will be surprised how cheap is a picnic is and how much positive mojo it will produce..


  10. First time working as a contractor...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Ricoh Business Solutions full-time (Less than a year)

    Pros

    Good trainings (videos), good benefits

    Cons

    Little flexibility on days off and vacations. Little flexibility if you are sick or if you have an emergency. Required to stay at the customer's site unless Ricoh's management finds coverage for the requestor to leave.

    Advice to Management

    Please find more floaters to cover for people in your area.


  11. IT Analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ricoh Business Solutions part-time

    Pros

    Small Staff so great exposure to a multitude of issues.

    Cons

    Limited Budget, No training provided for advancement

    Advice to Management

    Increase Budget



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