Ricoh

www.ricoh.com
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Ricoh Reviews

Updated March 2, 2015
Updated March 2, 2015
185 Reviews
3.0
185 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ricoh President & CEO Zenji Miura
Zenji Miura
22 Ratings

Review Highlights

Pros
  • Good work life balance, everyone leave on the dot (in 6 reviews)

  • Job Stability with well respected brand and good benefits and good salary with ability to learn about many industries and tenured employees (in 6 reviews)


Cons
  • pays lower than competition, should up their base salary and commission (in 6 reviews)

  • Low base salary leaving the employee a bit under the gun financially causing extra stress so it can be harder to sell (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Japanese Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RMS Graphic Designer
    Former Employee - RMS Graphic Designer

    I worked at Ricoh

    Pros

    1. Good tradition
    2. Very good arranged training
    3. Nice people to work with

    Cons

    1. not enough passion or encouragement

    Recommends
    Approves of CEO
  2.  

    Not for the long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ricoh full-time (more than 8 years)

    Pros

    You really have to work hard to get fired from this employer. This company has great benefits. You are constantly training and working on your customer service skills.

    Cons

    Ricoh Managed Services does not recognize any educational achievements when considering employees for promotions or leadership positions unless you know someone in the company. There is a sense of the "good ol' boys" network within the company. Many managers cherry pick former co-workers and employees for leadership positions without regard for qualification or experience. . The company pays below market value which is to be expected with any outsourcing company. Constant training is not reflected in the compensation. The managers appear to have quotas concerning the training their employees take.

    Advice to ManagementAdvice

    Most employees only expect fairness and honesty. Employees would rather receive financial rewards than certificates of recognition.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ricoh

    Pros

    Best people I've ever worked with

    Cons

    Being in a sales position is the best place to be

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Very good experience in sales. Ricoh is a good company to work for as a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Asheville, NC
    Current Employee - Account Executive in Asheville, NC

    I have been working at Ricoh full-time (less than a year)

    Pros

    Provides good training. Lots of people you can go to for help. Managers are very involved in the hiring process.

    Cons

    Sometimes a disconnect from training to real life.

    Advice to ManagementAdvice

    Make sure new employees know who to talk to about various issues.

    Recommends
    Positive Outlook
  6.  

    My experience working for this company is rewarding, develop new skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mail-Room Clerk in Bloomington, MN
    Former Employee - Mail-Room Clerk in Bloomington, MN

    I worked at Ricoh full-time (less than a year)

    Pros

    This is a very good place to work, people are friendly professional, good training

    Cons

    Company located in major busy highway

    Advice to ManagementAdvice

    In the future if you have some additional projects, contact us

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Very good company that treats employees well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - On Site Specialist in Cedar Rapids, IA
    Former Employee - On Site Specialist in Cedar Rapids, IA

    I worked at Ricoh part-time (more than a year)

    Pros

    Flexible hours, always keep employees in the loop on what is going on with the company.

    Cons

    Sometimes you have to deliver heavy packages and paper.

    Advice to ManagementAdvice

    I think management is doing great!

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Site Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ricoh

    Pros

    Very laid back work atmosphere.

    Cons

    Low wages, little room for advancement and contractor.

    Advice to ManagementAdvice

    Hard to advance

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    No future in Tampa market unless you are friends or family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Ricoh

    Pros

    Awesome if you are a close personal friend or a family member of management. Otherwise, expect to flounder in place as you watch less experienced and less capable people get promotions or simply hired before you are even given a chance.

    Cons

    They claim to promote from the inside, but I know of three internal people who applied for a position who were not even interviewed for it. The position ended up going to the fiancé of an IAM who had been working at a restaurant, not print.

    Advice to ManagementAdvice

    Investigate the entire Tampa office at Anchor Plaza on down.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great Company with an amazing portfolio of products and services but, they lack proper follow through.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ricoh

    Pros

    Amazing portfolio of products and services, nice health benefits and an outstanding reach.

    Cons

    Salaries are on the low in, accounts, territories and job titles are given based on the buddy system rather than merit.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Representative in San Francisco, CA
    Current Employee - Field Service Representative in San Francisco, CA

    I have been working at Ricoh

    Pros

    Ricoh is a good company. Contracting in many different organizations allowed me to see different corporations and work within them.

    Cons

    Management is unorganized and hard to get a hold of.

    Advice to ManagementAdvice

    Take pride in your job and dont leave your team "hanging"

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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