Riedel Crystal

  www.riedel.com
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Riedel Crystal Reviews

Updated May 2, 2014
Updated May 2, 2014
9 Reviews

2.3
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Maximilian Riedel
1 Rating

Employee Reviews

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  1.  

    Learning a lot through my experience at Riedel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office  in  Edison, NJ
    Current Employee - Office in Edison, NJ

    Pros

    Excellent employee discount, good healthcare benefits and coverage, camaraderie amongst co-workers, benefit of learning about the wine and spirits industry, invitation to participate in special events.

    There is much room for growth in the company. Learning is encouraged, they want their employees to grow and educate themselves as much as possible.

    They recognize their employees who go above and beyond what is required.

    They encourage employees to participate in Company events. They do a summer and a winter event for employees and their families. Through the year they also do outside events to encourage cohesiveness amongst employees.

    Cons

    For a large company, their employee count is small. Some people juggle several different tasks and job duties at the same time, sometimes can be overwhelming.

    For the employees who travel, they are expected to be at work the next day after traveling for long lengths (especially from Europe).

    It is hard to list the Cons because no matter what company one may go to, there will always be stress and difficult times. However, one must realize that Riedel Crystal is no different from any other company that is in the industry. Riedel expects a lot from their employees, but no more than what any other company would expect.

    Advice to ManagementAdvice

    Understanding that there must be more of a work/life balance.

    Recommends
    Positive Outlook
  2.  

    CEO leaves USA to work from Austria

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Edison, NJ
    Current Employee - Anonymous Employee in Edison, NJ

    Pros

    great brand to be proud of.

    Cons

    Favoritism, high stress environment, high employee turnover, HR instructed to perform damage control on negative comments on pages like this.

    Advice to ManagementAdvice

    Employees are aware of favoritism. This has to stop as it creates severe morale issues. Certain people are allowed to dictate what they will/won't do for their job description. Again, employees see this and it does not sit well. High turnover continues..internal problems continue...when will this finally be addressed?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    A Wine Glass Company with Innovation In Mind? Yes It is true.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Edison, NJ
    Current Employee - Manager in Edison, NJ

    Pros

    World renowned brand, perks of being in the wine, beer and spirits world, leaders in industry, young CEO with a forward thinking mindset, pleasant coworkers. The best part is going to a party or conference and having people say, 'OH wow, you work for Riedel..!'. There isn't any idea that is scoffed at. HR team assists with questions and issues.

    Cons

    Location isn't favorable as I am not a fan of New Jersey.

    Recommends
    Positive Outlook
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  5.  

    Stressful Environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great employee discount especially during Christmas.

    Cons

    Human Resource Department not useful. Infighting is encouraged. The lack of manpower to perform all the duties required needs to be resolved. Issues whether work related or personal are considered insignificant is appalling. If a person is sick or needs some time off, he or she is given a hard time even when he has the time. Good employees have left without anyone being informed. Their work load was dispersed among already overburdened employees.

    Advice to ManagementAdvice

    Upper Management needs to watch tone to their employees. More meetings need to take place between staff and upper management since there is no communication.

    Doesn't Recommend
  6.  

    To describe working for this company with one word I would say 'unprofessional'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Edison, NJ
    Former Employee - Anonymous Employee in Edison, NJ

    Pros

    Riedel has a great prestige brand with a nice following. There is a beautiful showroom in New York City and around the world. Working with the manufacturing plant in Germany was a positive experience. They have a great team there who are always willing to problem solve and offer their support.

    Cons

    The office environment in NJ is abusive. They lack training and cross training of departments. The operating system is from the 80s the and warehouse inventory systems are archaic and inefficient in meeting modern customer needs. The chain of decision makers is unclear and plagued by a 6 hr time difference. There are no clear job descriptions and many employees wear many hats. High turn over due to caustic working environment, limited opportunity for career growth, and an absence of HR presence devalues the work place.

    Advice to ManagementAdvice

    Clean house! Get rid of the 'management by fear' upper managers and bad seeds. Cultivate an environment of mutual respect and collaboration. Take some tips from the Germans and offer decent vacation and sick time instead of the ten day legal minimum.

    Doesn't Recommend
    Negative Outlook
  7.  

    Mismanagement... Micromanagement... Crisis Management...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Excellent brands that you are proud to be associated with.
    If you are one of the lucky ones to be picked to travel, the hotels are 5 star, and you get to eat at some incredible restaurants.
    Employee discounts at Christmas time are generous.

    Cons

    Hard work and long hours are not recognized, causing low moral and back stabbing amongst employees.
    No consistency in office policies, they are constantly changed in order to protect certain individuals.
    High turnover of office staff. No one stays once they see how things are run by upper management. Anyone who has any longevity there has only stayed due to the problems with the economy, and are currently all looking for other employment.
    Upper management pits employees against each other in hopes of finding out information that could lead to layoff's or firing of certain individuals.
    Three sick days a year with no personal days is not adequate. You also get the third degree if you happen to call in sick. Not very understanding when it comes to personal problems.

    Advice to ManagementAdvice

    Please stop treating your employees like they don't know anything. Many of us have worked for companies larger than Riedel and can actually contribute some good ideas to help things run more smoothly. Trust us! We don't steal glasses! Also, please stop the verbal abuse as well, rather speak to us like the professionals that we are!

    Doesn't Recommend
    Neutral Outlook
  8.  

    Stared good, ended cumbersome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager  in  Portland, OR
    Former Employee - Regional Sales Manager in Portland, OR

    Pros

    Excellent products, great customer following, well respected products too.

    Cons

    Many layers of management, over loaded with reports, emails and "to-do's" that bogged down sales

    Advice to ManagementAdvice

    Reduce the many layers of reporting and allow sales team to sell.

    Recommends
    Neutral Outlook
  9.  

    No Management leads to crisis in the office!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Brand, generous employee discount, and some pleasant co-workers.

    Cons

    Crisis in the office on a constant basis. Management needs to be gutted and replaced! Backstabbing co-workers to save their own jobs. Sick time is inadequate. HR is not very informative on company policies, or help with insurance issues. Hostile environment for employees to work in due to mismanagement. Warehouse procedures are antiquated and need to be upgraded. Employee turn around is very bad.

    Advice to ManagementAdvice

    Learn how to know who your dedicated employees are and what they mean to the company!Take time once a year to review employees on job performance on a one to one basis. You must have a job procedure format for each department for your offices to run smoothly. No procedure means no rules and constant change in the way things are handled. Upgrade the warehouse procedures so you have an accurate inventory count, and loss of orders to be shipped.

    Doesn't Recommend
  10. 1 person found this helpful  

    Wonderful Brand, Dull Atmosphere!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Beautiful Brand
    Social Setting
    Some Perks
    Some Good People

    Cons

    No internal support or confidant
    Cut throat personalities
    Very low moral & no ethics

    Advice to ManagementAdvice

    BEAUTIFUL PRODUCTS. Low moral due to crippling personality types - causing high turnover. Revamp & get rid of the trash.

    Doesn't Recommend
    Neutral Outlook

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