RightNow Technologies

  www.rightnow.com
  www.rightnow.com
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RightNow Technologies Reviews

Updated May 16, 2014
Updated May 16, 2014
54 Reviews
4.1
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RightNow Technologies Chairman, President, and CEO Greg R. Gianforte
Greg R. Gianforte
43 Ratings

Review Highlights

Pros
  • High performing team, good work-life balance, rewarding work, great solution and satisfied customers (in 3 reviews)

  • Great people, commitment to customers (in 4 reviews)


Cons
  • All Senior Management are "Yes men/women" to CEO (in 3 reviews)

  • There is a lot of nepotism, which is probably par for the course when your HQ is in a small town in Montana (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Professionals with Teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Success Manager  in  Reston, VA
    Former Employee - Client Success Manager in Reston, VA

    I worked at RightNow Technologies full-time for more than a year

    Pros

    High performing team, good work-life balance, rewarding work, great solution and satisfied customers.

    Cons

    RightNow was purchased by Oracle. Although many of the team have remained, the original team has left. The culture is much different than it was when it was a stand-alone company.

    Advice to ManagementAdvice

    RightNow should be treated as a stand-alone and not a part of the Oracle suite of products. That may sound impossible, but the importance of the product is diluted and the culture has been severely altered. These are what lead to the success of the product.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company to work for, prior to acquisition by Oracle

    Former Employee - Account Executive  in  New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at RightNow Technologies full-time for more than 5 years

    Pros

    Good culture, strong product, great market opportunity

    Cons

    None come to mind,they did a great job

    Advice to ManagementAdvice

    None

  3.  

    Awesome Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Account Manager  in  Irvine, CA
    Former Employee - Enterprise Account Manager in Irvine, CA

    I worked at RightNow Technologies full-time for more than 3 years

    Pros

    Fast paced, supportive environment, excellent management, great opportunity for growth

    Cons

    Sold too soon. RighNow's success ended with the acquisition from Oracle

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RightNow Technologies full-time for more than 5 years

    Pros

    great pay and benefits. they really care about their employees.

    Cons

    no cons at this time

    Advice to ManagementAdvice

    keep doing what you are doing.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    It was good.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RightNow Technologies

    Pros

    Nice people to work with. Fun parties, great learning experience.

    Cons

    No longer around. Isn't the same as it used to be.

  7.  

    excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Bozeman, MT
    Former Employee - Intern in Bozeman, MT

    I worked at RightNow Technologies full-time for less than a year

    Pros

    small company culture, big company perks

    Cons

    aquired by Oracle so no longer an existing independent company

    Recommends
    Approves of CEO
  8.  

    Amazing Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting  in  Bozeman, MT
    Former Employee - Accounting in Bozeman, MT

    I worked at RightNow Technologies full-time for more than 5 years

    Pros

    - The culture at RNT was great. We all worked hard together and played just as hard.
    - awesome pay

    Cons

    -acquired by Oracle in 2012. Most jobs were absorbed into Oracle, but mine happened to be made redundant.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Bozeman, MT
    Former Employee - Sales in Bozeman, MT

    I worked at RightNow Technologies full-time for more than 5 years

    Pros

    Great people, commitment to customers.

    Cons

    Get's pretty cold in MT!

    Advice to ManagementAdvice

    Enjoy your time off!

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great company. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RightNow Technologies

    Pros

    Wonderful Culture. Great people. Excellent Product.

    Cons

    Very little stock options are distributed.

    Advice to ManagementAdvice

    Don't sell the company.Give more options.

    Recommends
    Approves of CEO
  11.  

    Enjoyable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RightNow Technologies

    Pros

    Challenging opportunities and great team culture

    Cons

    Cannot work from home with some positions where it would be possible to do so.

    Advice to ManagementAdvice

    Overall good leadership

    Recommends
    Approves of CEO

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