RightNow Technologies

  www.rightnow.com
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RightNow Technologies Reviews

Updated May 16, 2014
RightNow Technologies – Bozeman – “Main entrance”

All Employees Current Employees Only

3.9 51 reviews

91% Approve of the CEO

RightNow Technologies Chairman, President, and CEO Greg R. Gianforte

Greg R. Gianforte

(43 ratings)

85% of employees recommend this company to a friend

Review Highlights

Pros
  • High performing team, good work-life balance, rewarding work, great solution and satisfied customers(in 3 reviews)

  • Great people, commitment to customers(in 4 reviews)


Cons
  • All Senior Management are "Yes men/women" to CEO(in 3 reviews)

  • There is a lot of nepotism, which is probably par for the course when your HQ is in a small town in Montana(in 3 reviews)

51 Employee Reviews
in
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    Professionals with Teamwork

    Client Success Manager (Former Employee) Reston, VA

    ProsHigh performing team, good work-life balance, rewarding work, great solution and satisfied customers.

    ConsRightNow was purchased by Oracle. Although many of the team have remained, the original team has left. The culture is much different than it was when it was a stand-alone company.

    Advice to Senior ManagementRightNow should be treated as a stand-alone and not a part of the Oracle suite of products. That may sound impossible, but the importance of the product is diluted and the culture has been severely altered. These are what lead to the success of the product.

    Yes, I would recommend this company to a friend

     

    Great company to work for, prior to acquisition by Oracle

    Account Executive (Former Employee) New York, NY

    ProsGood culture, strong product, great market opportunity

    ConsNone come to mind,they did a great job

    Advice to Senior ManagementNone

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    Awesome Experience

    Enterprise Account Manager (Former Employee) Irvine, CA

    ProsFast paced, supportive environment, excellent management, great opportunity for growth

    ConsSold too soon. RighNow's success ended with the acquisition from Oracle

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

    2 people found this helpful  

    RightNow was my passion, unfortunately it was sold to Oracle

    Anonymous Employee (Former Employee) Maidenhead, England (UK)

    ProsPositive, fun, start-up company environment. Loads of opportunities to make a difference if you reported to a good manager. Felt like family and the it still does with the original gang from the early days.

    We worked really hard, accomplished more than any other company I've worked for, but we also had a great time doing it. Everyone has a great sense of humour and often pranked each other in new, innovative ways, but all in good fun. I can remember the cardboard office created by Pro Services and the various office make-overs when someone went on holiday.

    Excellent atmosphere all the way around!

    ConsSmall town American company that didn't understand the UK and European markets or salaries in those regions - often used the equivalent US salary and converted to GBP or Euros, so for example, a $40,000 job became a £20,000 in the UK. Generally paid incoming people far more than someone they promoted internally to the same position. Greg sold the business to Oracle, which caused a deep dive in morale, many demotions and redundancies and the loss of much of the best talent, but that is natural with an acquisition of this kind.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    1 person found this helpful  

    Nice People - Great Product

    Anonymous Employee (Former Employee)

    ProsClose knit team of like-minded professionals who really care about delivering a positive experience to customers

    ConsLost many people since acquisition in 2012 by Oracle.. culture has been diluted significantly... not the same as it was.

    1 person found this helpful  

    It was good.

    Anonymous Employee (Former Employee)

    ProsNice people to work with. Fun parties, great learning experience.

    ConsNo longer around. Isn't the same as it used to be.

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    excellent

    Intern (Former Employee) Bozeman, MT

    Prossmall company culture, big company perks

    Consaquired by Oracle so no longer an existing independent company

    Yes, I would recommend this company to a friend

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    RightNow was great before Oracle...

    Manager, Web Development (Former Employee) Bozeman, MT

    ProsIt had a small company feel with the benefits of being a publicly traded company. The people were amazing and everyone worked and played hard

    ConsIt was purchased by Oracle and the culture of the company changed radically and quickly.

    Yes, I would recommend this company to a friend

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    Amazing Place to work

    Accounting (Former Employee) Bozeman, MT

    Pros- The culture at RNT was great. We all worked hard together and played just as hard.
    - awesome pay

    Cons-acquired by Oracle in 2012. Most jobs were absorbed into Oracle, but mine happened to be made redundant.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great place to work.

    Sales (Former Employee) Bozeman, MT

    ProsGreat people, commitment to customers.

    ConsGet's pretty cold in MT!

    Advice to Senior ManagementEnjoy your time off!

    Yes, I would recommend this company to a friend

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