RightScale Reviews

Updated August 20, 2014
Updated August 20, 2014
20 Reviews
4.1
20 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Crandell
16 Ratings

Employee Reviews

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  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Santa Barbara, CA
    Former Employee - Software Engineer in Santa Barbara, CA

    I worked at RightScale full-time

    Pros

    There are very knowledgeable people in the company from whom you can learn a lot! I enjoyed working at RightScale, especially the flexibility, the technical challenging projects and the open culture.
    I improved my programing skills, learned a lot about Cloud computing and distributed systems and what it means to run a large scale infrastructure.

    Cons

    RightScale is a fast growing company and some organizational stuff does not work always well.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Amazing Company = Great People and fantastic software

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development  in  Seattle, WA
    Current Employee - Business Development in Seattle, WA

    I have been working at RightScale full-time for more than 5 years

    Pros

    RightScale is the #1 Cloud Management Software and continues to impress me based on their ability to pivot based on changes in the market and customer needs. Great culture, fun place to work.

    Cons

    Compensation and benefits are below.

    Advice to ManagementAdvice

    Step up and hire an enterprise sales organization.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Has its downsides and has hit some rough patches, but is a wonderful place to work, especially because of the people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering
    Current Employee - Engineering

    I have been working at RightScale full-time for more than 5 years

    Pros

    Outstanding people. Great culture. Potential for growth if you're willing to work for it. Fast-paced, exciting, cutting-edge software and industry. Continuously learning. Challenging. Good work/life balance. Started with and continues to foster and strongly support a 'cloudie' community of telecommuting.

    Cons

    Benefits are just ok (only real complaint is the lack of 401k matching). Grew too fast and hired/outsourced people that were nice enough and talented, but not really up-to-par.

    Advice to ManagementAdvice

    The communication has gotten much better. Please continue the quarterly, or even monthly AHM updates. More information about where you see us within our industry as a whole (customers, competition, etc) would be appreciated in those meetings. Growth is very hard, especially in Santa Barbara, but having a higher standard for new employees, and letting go of the very few that are just skating by would be appreciated.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Educational, Challenging, and Fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Santa Barbara, CA
    Current Employee - Account Manager in Santa Barbara, CA

    I have been working at RightScale full-time for more than a year

    Pros

    Fun people, exploding space (Cloud), great companies to support and you are always learning, monday lunch!

    Cons

    Not much to say here - been a great experience

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Amazing team of people. Pivot to enterprise is the right direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA

    I have been working at RightScale full-time for more than 3 years

    Pros

    You feel like you are all on the same team at RightScale. There is plenty of stimulating work with it's set of challenges to keep it interesting. The customer base shift to enterprise creates larger overall opportunity for company which is great and requires transformation of many roles within the company - all good things if you like to leave your mark at the office. Plenty of opportunity to do that here. Great perks and great people - the kind that make you want to come into the office for daily.

    Cons

    Not much to complain about - overall the company does well on benefits/perks and has a very fun work environment with lunchtime yoga, trainer, foodie group, kegerator, i-time, office Olympics, etc.

    Advice to ManagementAdvice

    Stay involved in SB tech community so we get first dibs on the great local talent.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Amazing people, awesome place to spend work life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA

    I have been working at RightScale full-time for more than 3 years

    Pros

    RightScale is one of the best places I will ever work. It isn’t perfect, but nothing is. Some of the pros are the people, the culture, the management team, and the opportunity to contribute to the culture and success of the company. As I said, it isn’t perfect, but the management team are working on making it a better place, and they truly care about the company and their employees. The culture is for the people by the people, it is a relaxed work environment where you can have a beer with coworkers, breakfast with the CEO, watch the world cup or play ping pong when you need a mental break, or stay heads down on your work and then head to the beach with your family. There are opportunities to grow, but like anything, you just need to be proactive about earning and taking them. The work itself is rewarding as it is making a direct impact on the future of cloud computing and requires cutting edge development and constant shipping to production.

    Cons

    RightScale has had some bumps over the past year as the company shifted its focus from selling to small and medium businesses to selling to large enterprises. The belt had to be tightened as the new selling pains were identified and the product was refocused for the enterprise. The transition was not smooth at times and could definitely have been handled better. What remains, however, is a dedicated, passionate, and strong team who are like family and have learned from past mistakes and are fired up to building an even better company together.

    Advice to ManagementAdvice

    Continue to listen to the employees, be there for them, help them grow, and reward them for their hard work. The market is there, the team players are there, and with persistence and continued celebration of the smaller successes on the way to large victories, RightScale will be in an excellent position to not only reach new heights but to reward the people who will get them there.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A fun, challenging place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RightScale full-time for more than 3 years

    Pros

    Although the company has recently reorganized to reflect changes in the cloud space, it has made an increasing effort to maintain the company culture. From free lunch and snacks, fitness classes, a company kickball team, the ping pong table, as well as fun events such as potlucks, easter egg hunts, a new kegerator, and the return of the much-beloved Employee Meetup (by far the best week you'll spend with your coworkers both socially and professionally), there is often a fun way to bond with your fellow coworkers over more than just work.

    I have found my work to be interesting, and constantly find myself learning new skills and completing projects that have stretched my abilities and allowed me to grow beyond what I expected in my role. I've consistently found everyone I've had to communicate with to be smart and helpful. Even after being with the company for several years, I'm still excited to come to work.

    Cons

    The company culture suffered a bit after rapid hiring as well as after the reorganization. Teams also became a bit smaller, which sometimes makes it more of a challenge to hit deadlines. However, the smaller teams also provide an opportunity to expand skill sets, and the sense of community is strengthening.

    Advice to ManagementAdvice

    As the company grows, make sure to hire talented people who fit in with the company culture and who are more likely to embrace what makes the company great. Don't hire so quickly that the veteran employees are stretched too thin. Continue to foster the company culture so that RightScale is a place where people are excited to continue to work and learn.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 5 people found this helpful  

    Disjointed and lack of visibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Santa Barbara, CA
    Current Employee - Anonymous Employee in Santa Barbara, CA

    I have been working at RightScale full-time for more than 3 years

    Pros

    -Great CEO. Genuinely good, brilliant guy.
    -Several geniuses walk the halls. People that can do their job and your job better than you. And a good amount of these people are also loyal and personable. The team of architects consists entirely of these mythical creatures. If they emancipated themselves and formed their own company, I would beg for a job in a heartbeat. The product managers and the team that creates our trademarked templates for servers are also smart and friendly. I had a genius on my team and it was disappointing to see the lack of appreciation from management. Aside from some exceptions, most are either not so hardworking, not so bright, not so friendly or a mix of the three.
    -The initial startup culture choked on the rapid growth. But management hired an executive assistant who single-handedly rebuilt the culture from scratch by organizing fun office events and making it a point to find creative ways to pull people together. The culture is a bright spot again.
    -Savvy acquisition of PlanForCloud
    -Great work/life balance.

    Cons

    -Questionable hires from 150+. Unsociable people who don't have the talent to make up for lack of people skills. Or talented people with egos who've had 10 jobs in 10 years and surprisingly continued that pattern with RightScale.
    -Bad habits you don't typically see with a small company. Such as made up positions filled by figureheads who don't do anything. People can disappear, not respond to emails or do anything visible and still collect that paycheck because they're managed by managers who can disappear, not respond to emails or do anything visible and still collect that paycheck. The good news is these people don't advance, they're just happy to be along for the ride and stay afloat. Sad and disheartening for morale though.
    -Consistently amateur moves by management that make you question the validity of their MBAs.
    -Lack of RightScale's brilliant people (they do exist, see above) in positions of power that can actually make a true impact.
    -Amateur marketing and sales teams.

    Advice to ManagementAdvice

    -There's still great potential for this revolutionary product in a market where you're a clearcut leader. Hire people that are enthusiastic about that. Go for the engineers that graduated at the top of their class from UCSB, pay them competitive salaries and keep them happy. Stop hiring the grizzled veterans on bloated contracts who were all-stars once but are content to sit at the end of the bench and talk behind the coach's back. They either stay 9 months and jet or worse, they stay on and contribute nothing. Cut the dead weight (even after layoffs there is plenty) and go after game changers. Model after the Silicon Valley startup success stories and go after young, hungry talent. Or senior talent who actually apply their experience and mentor younger colleagues.
    -Outsource marketing and sales to India. You'll have the same results and save millions of dollars.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Able to adapt to changing cloud marketplace, deep understanding of cloud market. Great customers, product and momentum

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RightScale full-time

    Pros

    Tough, competitive, and fair environment.

    Cons

    Remote workers don't get free lunches or food, generally.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Nice people, crap architecture, runway almost gone...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RightScale

    Pros

    - Great people
    - For a while they supported 4 hrs a week to work on something you thought would be cool
    - They use Ruby
    - They use Github
    - Free lunches, drinks and snacks

    Cons

    - Most customer feedback ignored
    - Some of the senior management is not so good
    - Terrible architecture - too late to fix this
    - Multiple APIs (AWS vs. the other clouds)
    - UI sucks
    - Extremely slow core infrastructure
    - Terrible tools for bug tracking and scrum - just awful
    - Ridiculous and onerous compliance process forced on the team to track work items
    - Inconsistent scrum methodologies across teams
    - Architects don't listen to good ideas from the troops
    - MVP (Minimum viable product) drives development instead of solid software design principles
    - Still have startup mentality even though they are going for enterprise customers

    Advice to ManagementAdvice

    Next time you start a software company, put someone in charge who understands how to architect large scalable systems well and not just hack your way to features. Sell the company while you still can. You are almost out of options. Share what you get in a fair way with the employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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