Rim Hospitality

  www.rimhospitality.com
  www.rimhospitality.com

Rim Hospitality Reviews

Updated July 21, 2014
Updated July 21, 2014
11 Reviews
2.1
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark F. Burden
3 Ratings

Employee Reviews

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  1.  

    I love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Night Auditor in Roseville, CA
    Current Employee - Lead Night Auditor in Roseville, CA

    I have been working at Rim Hospitality full-time (more than an year)

    Pros

    At my hotel, we have awesome management. Everybody at this level is treated like family. We all seem to be appreciated. I think the benefits are great. Everyone here works hard and is respected by management. Management encourages and mentors you to go the next available level. Management works very hard and is always available 24/7 for help.

    Cons

    Management is very "CYA", but that is understandable. I think the rate of pay could be a little more. Benefits are a little expensive if you have dependents of any type.

    Advice to ManagementAdvice

    Like I said, at least local management is awesome. I don't know about other properties, but I love it here.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Okay could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Modesto, CA
    Former Employee - Anonymous Employee in Modesto, CA

    I worked at Rim Hospitality full-time (more than 5 years)

    Pros

    Benefits were good compared to some other places, rimserve was a great program and way to get to know other properties within the company. Easy going pace at hotel level. Other hotels expect 50-60 hours a week from managers, Rim gm's seemed to work 35-40 hours a week.

    Cons

    Upper management (corporate) ...it's who you know not what you know, listens to property level managers who only get ahead by kissing up to them. Area managers should do surprise visits to see what really goes on- how much time is wasted on the clock. HR was very difficult to work with. The motto was once hired never fired.

    Advice to ManagementAdvice

    Try listening to employees and not just property general managers, they are only trying to make themselves look better at any cost. It once was a great company to work for but over the past few years it's been going downhill.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Working for Rim Hospitality was the worst experience of my 25 year career in the hotel business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Rim Hospitality full-time

    Pros

    None. If your property is going to be managed by Rim it's a great time to investigate other opportunities.

    Cons

    The upper management team demonstrates an air of grandiose expertise in the hospitality business, nothing could be further from the truth. HR is rude and disinterested. Regional folks arrive at your property barking orders without ever developing even the most basic understanding of your property location or customer base.

    Advice to ManagementAdvice

    Treat your employees respectfully and get over your big egos.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Very In Experienced Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Catering Sales Manager in Culver City, CA
    Former Employee - Catering Sales Manager in Culver City, CA

    I worked at Rim Hospitality full-time (more than an year)

    Pros

    There are no Pros for this company.

    Cons

    They hire you based on your experience, but when you excel beyond your bosses, they make up false reports so that they can knock you down a peg. They bring in a lot of upper Directors and Managers that they are friends with, but don't have the experience to lead. So their sales people tend to outshine them. They allow Directors to do little to no work to save face from hiring them in the first place. Most of the upper management are not sales people and therefore don't have what it takes to lead a sales team of people who have been doing it for years.

    Advice to ManagementAdvice

    Grow some. Promote people who EARN promotions, not who sit back and keep their mouths shut.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Rim Hospitality full-time

    Pros

    I really enjoyed working for Rim. I enjoyed the training and the ability to be me. I was allowed to operate the hotel under the given guidelines. If I felt like there was an opportunity to do something unique then Rim would give me the green light. The entire experience was wonderful and it was easy to pass that forward to our guests. This company was able to give me the work/life balance I needed. The core values meshed with my style of leadership as a GM. The opportunities are always available.

    Cons

    The only downside was the HR department. They were not the friendliest of people. Everyone else was amazing in every other department.

    Advice to ManagementAdvice

    Find an HR manager that is not condescending and is willing to get the facts from every aspect.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Don't do it, stay away! Rotten atmosphere, treated like cattle heading for slaughter!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Modesto, CA
    Former Employee - Manager in Modesto, CA

    I worked at Rim Hospitality full-time (more than an year)

    Pros

    Close to home! For a hotel developer, this is a company that looks good on paper. They are CHEAP, and promise the world (unrealistic). For an example, budget a 20-25% revenue growth every year! The company is growing. They are taking on a lot of distressed properties, (that others don't want). Scraping the barrel if you will.

    Cons

    Too close to home
    Poor benefits
    Salaries low compared to market
    Overall a "cover your own ass" atmosphere. Cut throat, hostile, and sour.
    Senior management are disrespectful
    Crazy turnover! Whenever we would call the corporate office, there was always someone new answering the phone. Same with property managers. Senior leaders didn't care. If they burnt a manager, "there's someone else wanting to do that job".
    My list is a mile long!

    Advice to ManagementAdvice

    Shop your competition. If you want to be the "leader" you think you are, offer salaries, benefits, and perks that are the best in the business. Not cut to the bone, bare minimum. Treat your employees with respect. Open hatred towards RIM among the on property leaders, (department heads, supervisors, sales, ops, and general management). At management outings, and meetings - there's a sense of fear. Not a positive environment.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful  

    Soul-killing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Fresno, CA
    Former Employee - Anonymous Employee in Fresno, CA

    I worked at Rim Hospitality part-time (more than an year)

    Pros

    Large network of hotels - you may be able to transfer if you need to relocate.

    Cons

    Underpaid, under-appreciated, stressed-out employees, low morale, sometimes open hate in the workforce. Because of the very openly conducted favoritism/nepotism, you never know if somebody is going to become an "enemy" right off from hiring. Forget raises, they won't happen. Forget weekends, you won't have those. Be sure to keep some family photos on your phone, because they don't care about them when calling you in at any given time. Absolute disrespect for employees include overall bad treatment, clinical conflict avoidance (our GM would rather hide in her locked office for a day than talk to someone she didn't feel like talking to), and not a single care as to whether or not a call-in shift is within your availability.

    Advice to ManagementAdvice

    Respect your employees, and they will respect you back. Disrespecting us, then demanding more work, more respect, and just about our firstborn is not going to lead to us respecting you. Oh, and don't base your management decision on the most obscure, tiny ads in the back of Forbes to "stay ahead of the curve." It doesn't work that way.

    Doesn't Recommend
  9. 1 person found this helpful  

    Lack of Respect Leads to Unhappiness in the Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rim Hospitality

    Pros

    Large network of hotels, fairly relaxed working atmosphere, growing company. If you are looking for a fairly relaxed job atmosphere, that is one thing this company has going for it.

    Cons

    Underpaying, benefits are not good, lack of respect for employees, questionable management decisions, apparent favoritism/nepotism, opportunistic. There is a general feeling of a lack of respect, which leads to very low morale. The company has a nasty habit of asking more work but providing no compensation or incentives, even rejecting when asked. Most employees feel under-payed, under-appreciated, and unhappy.

    Advice to ManagementAdvice

    Consider treating your employees like they matter, not pawns. Consider rewarding good work accordingly, especially when asking for more work. Too often I've seen employees get asked to take on more work "for the good of the company" without compensation. Many in your workforce are disgruntles, and this leads to unproductivity. Don't step on a dollar to pick up a dime; treat employees fairly and with respect, and reap the benefits.

    Doesn't Recommend
  10.  

    Great environment, but due to growth can be chaotic at times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rim Hospitality

    Pros

    Company is growing and located in multiple states. People are friendly and willing to help when time permits.

    Cons

    Not a clear chain of command. Receive varying instructions depending on who talk to. Slow at responding to emails and not always prompt at returning phone calls.

  11. 1 person found this helpful  

    unorganized and unfair treatment of employees of opposite sex

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rim Hospitality

    Pros

    None unless you are male and part of the boys club

    Cons

    terrible salary, benefits, work environment and meals are not provided

    Doesn't Recommend

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