Rite Aid Reviews in Pittsburgh, PA Area

Pros

A couple things I like about rite aid would be the teamwork that is provided. As a college student working at rite aid the manager would listen to any suggestions and take them seriously.

Cons

The hours along with school have not been idea.

Advice to Senior Management

I would value the associate more. The store is only as good as the associates and the service they provide to valuable customers.

Pros

Many shift options that vary within the store

Cons

If you are competent, they will use you. Once they are done and you are set to make decent money, they'll find a way to get rid of you and hire someone off the street for less money.

Advice to Senior Management

Listen to the associates that are in the stores. They are your link to what the customer wants. All too often you try to make changes and implement procedures without ever having set foot in a store, let alone working in one.

Pros

The people are nice I work with and overall the customer base is pretty nice too. It is a great part time job to work through high school and college.

Cons

Bad hours -- I work soo many weekends. I do not get enough hours because they have been cutting hours. I am not appreiciated at all for the work I do there.

Advice to Senior Management

It is hard for me to talk to leadership because they are not accessible. Maybe trying to be more accessible will help them.

Pros

Networking among coworkers, easy work, paid vacation, flexible hours, customer contact, clean environment, air conditioning, good place for high school students and young adults to work.

Cons

Poor management, no praise for good work, no raises, business casual dress code (women in skirts, men in shirt and tie), even though you spend most of the day lifting heavy totes, and building shelves.

Advice to Senior Management

Give more praise to employees, after all, you wouldn't have a store if it weren't for us. Also, give raises to employees who deserve them. I spent three years at this job and my pay rate only raised with the new minimum wage law.

Pros

The hours are nice, it wasn't a 24 hour store. The other employees and atmosphere keep the place lively and fun.

Cons

The pay and benefits suck if you are just a cashier or servie rep. Management gets stressed by upper management and then turns on lower ranks.

Advice to Senior Management

Keep your stress to yourself, min. wage is enough for someone to keep a smile on their face for eight hours at a time or care if someone is stealing a candy bar now and then.

Pros

It was a fun place to work. It was informal and unprofession, but still a good summer or college job. No career potential.

Cons

Might be too unprofession and informal. Management doesn't get paid enough, therefore they take it out on hourly paid employees.

Advice to Senior Management

Ask (or beg) for a raise, smile, be friendly to those aroudn you that get paid even less than you.

Pros

Local stores where you get to know your customers and know their needs before they even ask.

Cons

There is not enough help. Techs are hired and can start working without any training. They have a hard time keeping up with the fast pace and quit.

Advice to Senior Management

They need to communicate with the staff and find out the needs of individual stores. Don't let store be understaffed. When you promise your employees a bonus for achieving certain goals you should pay them the appropriate amount on time.

Pros

Constantly improving/updating the Windows-based Pharmacy Dispensing System, NexGen. Decent 401(k) match of 4% on your 5% contribution. Decreased Hours on weekend, basically 9-6 instead of 9 to 9 everywhere else on Saturdays.3 hours is a BIG deal.

Cons

Ridiculous amount of transfer-coupon programs. Here's a $30 gift card, no, let's make that 4-$30 gift cards, and oh, you want me to match Walmart's $4 plan on all 4 of your prescription transfers? Sure, no problem. And which aisle is the KY Jelly in? Seems everything is higher priced, OTC's included, which increases the number of "unpleasant" encounters with the customers. lowered salary and loss of overlap commensurate with shorter open hours.

Advice to Senior Management

Continue to support the pharmacy personnel. More payroll = less stressed employees = happy customers. Retail pharmacy is the same everywhere, so you need to make the employees LOVE their job.