Rite Aid Reviews

Updated March 30, 2015
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2.7
1,156 Reviews
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Rite Aid President, CEO, and Director John T. Standley
John T. Standley
441 Ratings

Pros
  • Flexible hours,like you got anywhere from 300-450 hours as an intern, pretty flexible (in 33 reviews)

  • good pay compared to the other big chains, good computer system and interface (in 28 reviews)

Cons
  • Upper management does not understand what is happening at store level or seem to care (in 82 reviews)

  • resets etc while giving good customer service along with everything else (in 31 reviews)

More Pros and Cons

Employee Reviews

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  1. It was a very interesting company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid

    Pros

    You learn more about the pharmaceutical industry.

    Cons

    Most time spent was cashiering and it was called running customer service.

    Advice to ManagementAdvice

    If you're going to hire assistants, make sure to develop them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Nice working close to home and assisting friendly customers.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid

    Pros

    Close to my house. Familiar with the store. I have been a customer there for 5 years. Great customers.

    Cons

    Hours were cut unexpectedly. Unnecessary computer classes required to be taken on cash registers on a continuous basis.

  3. Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Orange, CA
    Current Employee - Store Manager in Orange, CA

    I have been working at Rite Aid full-time (more than 10 years)

    Pros

    they have great benefits now

    Cons

    like every company, hiring of decent associates

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. I Like the people I work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier

    I have been working at Rite Aid

    Pros

    The people I work with are funny, and we all act like a Rite Aid family which is good!!

    Cons

    If you don't always like working with people then it can get a little annoying.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Rite Aid Philadelphia Area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Cashier in Ardmore, PA
    Current Contractor - Cashier in Ardmore, PA

    I have been working at Rite Aid as a contractor (less than a year)

    Pros

    The workers are normally friendly and more the willing to help you with a work problem. The discount is pretty good since it's on top of the discounts the store already offers.

    Cons

    The management can be disrespectful at time. The workers are better at training than the managers.

    Advice to ManagementAdvice

    There is right way to talk to people firmly that is not disrespectful.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. Working for Rite Aid isn't as bad as many people make it seem. It all depends on if you get a good manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Associate in Sacramento, CA
    Current Employee - Front End Associate in Sacramento, CA

    I have been working at Rite Aid

    Pros

    Flexible hours for college students, work isn't too hard, if you like talking to people you get to do that all day long, and if you have good coworkers/boss it can be a lot of fun at work.

    Cons

    Constantly on your feet and moving around, there is always something to be doing and it can get very stressful at times. I used to have a terrible manager and work was awful, at that time I wouldn't recommend rite aid to anyone. Now we have a much better manager and its a good place to work.

    Advice to ManagementAdvice

    Make sure you know what's going on in your stores and get the bad apple managers (and employees) out of there!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful

    Pharmacist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid

    Pros

    Very good company to work for. Excellent Top Management with very good vision and understanding of changing Health care industry.

    Cons

    Poor middle level management with no understanding/knowledge of management and principles of motivation. Poor understanding of operational issues and poor training to them.

    Advice to ManagementAdvice

    Monitor behavior of middle level management, Train them to motivate people in right manner with positive and negative stokes and not only by creating job insecurity in the mind of people.

    Doesn't Recommend
    Neutral Outlook
  9. 1 person found this helpful

    Pharmacy clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Clerk in Beverly Hills, CA
    Current Employee - Pharmacy Clerk in Beverly Hills, CA

    I have been working at Rite Aid full-time (more than 3 years)

    Pros

    Good experience in a high volume pharmacy

    Cons

    Not enough support from management to deal with rude customers

    Advice to ManagementAdvice

    Value employees more

    Recommends
    Negative Outlook
    No opinion of CEO
  10. It got me on track for training in the asset protection field to move up in my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asset Protection Agent in Medford, MA
    Current Employee - Asset Protection Agent in Medford, MA

    I have been working at Rite Aid full-time (more than 3 years)

    Pros

    Good benefits, good base pay

    Cons

    Could not get a higher position

    Advice to ManagementAdvice

    You should promote a talented Apa to a higher position under the APDM

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. Overall, Rite Aid is a great company to work for, especially in Delaware. Senior management cares about the people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist in Baltimore, MD
    Current Employee - Pharmacist in Baltimore, MD

    I have been working at Rite Aid

    Pros

    Technology always changing... usually for better. They are always trying to improve things for customers and make them better. Management has leeway to do right thing given specific situations.

    Cons

    Poor technician support. Some policies are written corporately and then not enforced on local level. I think there should be a more uniform level of policy implementation.

    Advice to ManagementAdvice

    Encourage management to do right thing while also enforcing policies written at corporate level. It creates too much confusion for customers when store managers in one location do something that other managers in a different store won't.

    Recommends
    Neutral Outlook
    Approves of CEO

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