Rite Aid

www.riteaid.com
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Rite Aid Reviews

Updated March 5, 2015
Updated March 5, 2015
1,129 Reviews
2.7
1,129 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
434 Ratings

Review Highlights

Pros
  • Flexible hours,like you got anywhere from 300-450 hours as an intern, pretty flexible (in 33 reviews)

  • good pay compared to the other big chains, good computer system and interface (in 28 reviews)


Cons
  • Upper management does not understand what is happening at store level or seem to care (in 82 reviews)

  • resets etc while giving good customer service along with everything else (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Always understaffed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid

    Pros

    Hourly pay is decent but always understaffed. Retail hours open late and on weekends.

    Cons

    Doesn't offer good benefits. Have to work minimum hours to qualify.

    Advice to ManagementAdvice

    Having adequate staffing can help reduce errors. Also keep more customers returning when wait times are reduced.

  2.  

    I got a new understanding of teamwork.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY

    I worked at Rite Aid

    Pros

    Work assignments are done before or on time.Cashiers work real efficiently.Cleaning team always kept up on cleaning duties.

    Cons

    Sometimes there can be an overload due to inventory and shortage on staff.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Neutral Outlook
  3.  

    The company treats their employees fairly and with respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Mobile, AL
    Current Employee - Store Manager in Mobile, AL

    I have been working at Rite Aid full-time (more than 5 years)

    Pros

    The company is moving forward with remodels and updating their computer systems and trying new ideas to make the company more efficient.

    Cons

    Cutting hours, adding more workload with the idea of do more with less while trying to take care of customers wants and needs at the same time.

    Advice to ManagementAdvice

    Be prepared to cram a heavy workload into every shift you work while at the same time spending some of that time being a cashier.

    Recommends
    Positive Outlook
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  5.  

    It has been an amazing experience working for Rite-Aid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Camden, DE
    Current Employee - Shift Supervisor in Camden, DE

    I have been working at Rite Aid full-time (more than a year)

    Pros

    I get to meet new people and i love the employees

    Cons

    I do not have a set schedule

    Recommends
    Negative Outlook
  6.  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in New Paltz, NY
    Current Employee - Shift Supervisor in New Paltz, NY

    I have been working at Rite Aid full-time (more than 3 years)

    Pros

    -Detailed training when you first start that continues monthly
    -Good working environment
    -Opportunity to collaborate with other employees on projects

    Cons

    -Schedule changes from week to week
    -Have to work days, nights and weekends
    -Hard to get time off

    Advice to ManagementAdvice

    Listen to employees ideas and input. Consider the work-life balance.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Very positive and supportive supervisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Mechanicsburg, PA
    Former Employee - Shift Supervisor in Mechanicsburg, PA

    I worked at Rite Aid part-time (more than a year)

    Pros

    The training is very complete as well as the support you receive from your supervisor. Hours are flexible and pay not too bad.

    Cons

    Although pay is good, it could always be better. Sometimes can get slightly boring during slow times

    Advice to ManagementAdvice

    Great job management - really! Not sure what else to say to them because my experience was positive and would do it again if I needed to.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Floater pharmacist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floater Pharmacist in Johnstown, PA
    Former Employee - Floater Pharmacist in Johnstown, PA

    I worked at Rite Aid full-time (more than 5 years)

    Pros

    Great software. Good continuing education.

    Cons

    Not enough support staff hours. Asked to do more and more with less and less help.

    Advice to ManagementAdvice

    Be realistic in productivity expectations vis a vis support staff hours allocated

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    It was okay for a high school/college part time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid

    Pros

    Flexible schedule. Mostly good coworkers. Good hours. Nice regular customers. No craziness.

    Cons

    My first boss was great but then he got transfered. Before I left, I had three more bosses after him for two years. The last boss had no experience as a manager, no fault of her own, she kinda got thrown into the lion den unexpectedly because one week we had a boss, the next we didn't.

    Advice to ManagementAdvice

    Please don't be understaffed. During my last few months there, there were only two employees at night-me and another girl. We alternated days which got to be difficult because I was a full time student and I had to add 15 or so hours to my schedule. I worked every weekend both days, both shifts for awhile.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Ok for Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Manager in Nashville, TN
    Former Employee - Pharmacy Manager in Nashville, TN

    I worked at Rite Aid full-time (more than 10 years)

    Pros

    Well paid in comparison with other retail pharmacy jobs

    Cons

    Typical downsides of retail pharmacy with a shrinking profit margin. Corporate structure allows little room for independent decision making within a store; Too much emphasis on giving flu shots and sticking to quotas; corporate wide misuse of metrics as a means of punishment when quotas are not met, as opposed to using them for measuring and keying staff into where inefficiencies may lie; Little control over staffing; Long days with few if any breaks, etc...

    Doesn't Recommend
    Neutral Outlook
  11.  

    I had an absolute wonderful experience at Rite Aid. A true feel of a community with accommodating hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Jamaica, NY
    Former Employee - Sales Associate/Cashier in Jamaica, NY

    I worked at Rite Aid part-time (less than a year)

    Pros

    There are friendly coworkers, great community, and many opportunities to save money like family and friends day and discounts for the workers.

    Cons

    The work can be tiresome. A lot of heavy lifting and a few disgruntled customers can be stressful but in all a great job.

    Advice to ManagementAdvice

    There should be better balanced work schedules so there are enough people to handle the busier shifts.

    Recommends
    Positive Outlook
    Approves of CEO

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