Rite Aid Reviews

Updated October 23, 2014
Updated October 23, 2014
946 Reviews
2.8
946 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
368 Ratings

Review Highlights

Pros
  • Flexible hours,like you got anywhere from 300-450 hours as an intern, pretty flexible (in 29 reviews)

  • good pay compared to the other big chains, good computer system and interface (in 28 reviews)


Cons
  • Upper management are completely disconnected from the reality of store retail (in 77 reviews)

  • resets etc while giving good customer service along with everything else (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor
    Current Employee - Shift Supervisor

    I have been working at Rite Aid full-time (more than an year)

    Pros

    Flexible hours and lots of public contact, very nice customers.

    Cons

    Upper management will place unrealistic demands on you. Poor training.

    Advice to ManagementAdvice

    Stop overworking the good and dedicated employees and quit with the motto employees are a dime a dozen.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    The job was ok but the pay rate is terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in Shallotte, NC
    Current Employee - Pharmacy Technician in Shallotte, NC

    I have been working at Rite Aid part-time (more than 3 years)

    Pros

    Experience, meeting new people, employment

    Cons

    The pay rate is terrible and the cuts in the hours are ridiculous.

    Advice to ManagementAdvice

    The employees need to make more per hour.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Good for internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Intern in Ocean City, NJ
    Current Employee - Pharmacy Intern in Ocean City, NJ

    I have been working at Rite Aid as an intern (more than 3 years)

    Pros

    Great pay scale
    $11 P1
    $13 P2
    $15 P3
    $17 P4
    $27 Grad

    Flexible hours,like you got anywhere from 300-450 hours as an intern, pretty flexible. Probably the best internship out there. I worked with ~10-12 pharmacist during my time there, all of them were super helpful and wanting to help you learn.

    Cons

    Long days- like most Retail
    Mostly depends on the DM I assume for other cons people experience.

    Advice to ManagementAdvice

    My Dm became went from staff pharmacist to DM in 8 years. so not bad i guess.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Decent Job and fair pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid part-time (more than an year)

    Pros

    We have a great Pharmacist and team.

    Cons

    Store Manager short tempered and not willing to train or help. Does not really like people and should be in a different position.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    it was a great run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Middletown, NY
    Former Employee - Store Manager in Middletown, NY

    I worked at Rite Aid full-time (more than 10 years)

    Pros

    customer interaction, great employees, helpful immediate management

    Cons

    payroll, advancement, getting new ideas to be implemented are next to impossible, unless they are thought up through corp.

    Advice to ManagementAdvice

    listen and help your management , they run the stores to help ..you need to see the store as they actually run not the
     way they run when you visit. see the store through the customers eyes.. the customers are the ones that are spending there

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    This company loves mediocrity at best!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wellness Ambassador
    Current Employee - Wellness Ambassador

    I have been working at Rite Aid full-time (more than an year)

    Pros

    Honestly there are no good points except that I had a Monday thru Friday schedule

    Cons

    They barely appreciate the staff and management love to throw everybody under the bus

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Fantastic

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid

    Pros

    The people there are great both the costumers and employees

    Cons

    There wasn't anything to big of a problem

  9.  

    Project company in recovery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid full-time (more than 5 years)

    Pros

    Company is coming around financially after a long time of doubt and lack of leadership. The new management at Rite Aid is taking the stores in a positive direction, remodeling stores, dynamic merchandising, updating technology and a leading customer loyalty program.

    Cons

    There remains a lack of training for the associates and management. Stores are run on "bare bone" staffing levels, leaving no time for training, let alone providing a sense of customer service priority culture. Tasks are the focus! Get them done, or you will fall WAY behind and there will be no labor to help catch up. Pay rates not the best, staff pharmacist and pharmacy managers earn the most.

    Advice to ManagementAdvice

    Preaching a customer service culture and expectation of that, won't make it happen. There must be resources in the store, namely associates to drive customer service. Cutting labor, yet spending hundreds of thousands of dollars on a remodel, it just doesn't add up to the associates.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Great people, poor policy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rite Aid Shift Supervisor
    Former Employee - Rite Aid Shift Supervisor

    I worked at Rite Aid full-time (more than an year)

    Pros

    I loved working with everyone at the store level. Having worked in three different locations, all my managers were decent, and there was a great sense of team work. All-in-all the job was fairly simple and responsibilities were achievable.

    Cons

    Compensation was low, technology was ancient, and training wasn't thought out very well.

    Advice to ManagementAdvice

    Design training programs for people who want to advance, pay your Cashiers and Shift Supervisors a decent wage, and give general managers the hours they need to staff their stores well.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Pharmacy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Griffin, GA
    Current Employee - Assistant Manager in Griffin, GA

    I have been working at Rite Aid full-time (less than an year)

    Pros

    The people are friendly

    Cons

    Being talked to like your a child, and being discriminated against by someone who has no authority

    Advice to ManagementAdvice

    The manager was great to work with, he knows that if you have something going on with family members then he understands completely about how to handle the situations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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