Rite Aid Reviews

Updated September 1, 2015
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2.8
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Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
528 Ratings

Pros
  • flexible hours dependent on manager (in 33 reviews)

  • Hard work, good pay, good benefits (in 28 reviews)

Cons
  • Upper management are NEVER happy with performance (in 82 reviews)

  • More hourly payroll would help Customer Service (in 31 reviews)

More Pros and Cons

1,464 Employee Reviews

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  1. Pharmacist Intern

    Former Employee - Anonymous Employee in Sacramento, CA
    Former Employee - Anonymous Employee in Sacramento, CA

    Pros

    People are friendly, willing to teach you and let you try different tasks.

    Cons

    Manager was old and always complained about his jobs

    Advice to Management

    Being more energetic.


  2. Good Starter Job/ Hard Working associates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co Manager in Newark, NJ
    Former Employee - Co Manager in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rite Aid full-time (Less than a year)

    Pros

    Good way to start your career. Very good benefits plus 30% Associate discount. Associates work very hard and are very helpful. You get annual raise once your store is in the green. Great training glass.

    Cons

    You may have to work early mornings like 3:am when new stock comes in . District Managers often set ridiculously high expectations. Very hard to get rid of a bad employee, you will need months upon months of paper work and investigations. Store gets charged for every customer complaint whether or not they are warranted.

    Advice to Management

    Give the store managers more Independence in running the stores. Especially when. They have decades of experience over the district managers.


  3. Rite aid has been very good to me.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wellness Ambassador in Newark, DE
    Current Employee - Wellness Ambassador in Newark, DE
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rite Aid full-time (More than a year)

    Pros

    My coworkers are like family and customers love me. My job is very customer based and I love having the opportunity to engage customers & show people around my store. I'm very proud of my work

    Cons

    Understaffed, slow promotions. Very demanding for truck and tags. Such is to be expected, however it's very hard to put stickers on every single product or put truck up when the cashier on duty has a steady line of customers until 15 minutes to close, and the closing MOD has to keep running back and fourth for approval & change & backup etc.

    Advice to Management

    Allow store managers to have the hours for at least 3 people to be on shift FE at all times when profitable.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Hampton, VA
    Current Employee - Sales Associate/Cashier in Hampton, VA
    Recommends
    Negative Outlook

    I have been working at Rite Aid full-time (More than 3 years)

    Pros

    Great customer base. Longtime employees good to work with. Benefits are good but not stellar. Perks.

    Cons

    Pharmacy end can be a pressure cooker. Advancement snail paced. Low pay. Working holidays and weekends.

    Advice to Management

    Be fair and well-informed.


  6. Mediocre Job That Will Pay Your Bills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Mechanicsburg, PA
    Current Employee - Technical Support Representative in Mechanicsburg, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Rite Aid full-time (More than a year)

    Pros

    Berney is/was the best there in management and listened to everything. Very personable, outgoing, and nice. I liked being myself to stores and giving them what they wanted to know and the support they needed is what really made the stores happy. The overall company outside of Windsor Park is better.

    Cons

    Some weren't knowledgeable about the job and had no idea what they were doing. Can be constant unnecessary stress for all Technical Support Representatives. Don't really take any input from their employees very well. Pretending to care over the phone to stores wasn't my forte. Not really much for moving up unless you're brown nosing.

    Advice to Management

    A lot of the management had no idea about the job to do what we were doing to tell us how to do it. Bring in someone who is fun, energetic, outgoing, understanding and listening and you may have a great staff that wants to support stores.


  7. Rite Aid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    a high paced pharmacy environment

    Cons

    it is very low pay


  8. Helpful (1)

    An opportunity like no other.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wellness Ambassador in Sedro-Woolley, WA
    Current Employee - Wellness Ambassador in Sedro-Woolley, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rite Aid full-time (More than a year)

    Pros

    Enjoy that in the wellness ambassador position you're able to learn about nearly all store operations. That opportunity alone is an impressive resume builder. The networking opportunities and practice in speaking and presentation are invaluable skills used daily

    Cons

    Honestly, no one really knows what exactly the wellness ambassador does or their job function, as such you get pulled in too many different directions at times.

    Advice to Management

    Train FE and RX staff pm the role of the Wellness Ambassador and the importance of them being able to perform their job functions.


  9. staff pharmacist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Asheville, NC
    Former Employee - Anonymous Employee in Asheville, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good medical and sick leave payment system

    Cons

    overworked too much paperwork and corporat meddeling

    Advice to Management

    hire more techs


  10. Good First Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Cashier in Augusta, ME
    Current Employee - Front End Cashier in Augusta, ME
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rite Aid part-time (More than a year)

    Pros

    The interaction with the public and members of your community make this job feel like you're part of one big family and you make friends who are regulars.

    Cons

    High expectations from corporate, assigned a lot of work every now and again and not always able to get it all done.


  11. Good job for a short time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician
    Former Employee - Pharmacy Technician
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The coworkers were great, works well with availability, able to pick up extra hours at other stores.

    Cons

    Full time is considered over 35 hours to keep benefits during a rolling quarter (averaged). Reached pay cap rather quickly.

    Advice to Management

    Remove pay cap and lower full time hour requirement to keep valued employees motivated and continue working for Rite Aid.



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