Rite Aid Reviews

Updated October 1, 2014
Updated October 1, 2014
912 Reviews
2.8
912 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
350 Ratings

Review Highlights

Pros
  • Great benefits, if you work at a union store, flexible hours (in 28 reviews)

  • good pay compared to the other big chains, good computer system and interface (in 28 reviews)


Cons
  • Upper management fails to understand the needs of its stores day-to-day (in 75 reviews)

  • resets etc while giving good customer service along with everything else (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid

    Pros

    I think the people are awesome.

    Cons

    Sometimes, the customers are rude.

  2.  

    Everything was going great until I hit the glass ceiling. I'm tired of bumping my head.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor  in  Camp Hill, PA
    Current Employee - Department Supervisor in Camp Hill, PA

    I have been working at Rite Aid full-time for more than 10 years

    Pros

    Full-time entry level corporate positions are plentiful and for the most part, the starting wages are a little higher than average. In my situation, I have an excellent work-life balance. My immediate supervisor places great importance on family and life outside of work.

    Cons

    Most departments are not as positive and "happy" as mine. Some influential departments have an old-guard in place that fight change at every chance. It's easy to get hired and promotion early is not too difficult if you are willing to work hard but don't plan on getting too high up the ladder. Once you are seen as a great asset, your upward movement may grind to a halt. Mine has.

    Advice to ManagementAdvice

    Cut ties with the old and bring in fresh, new ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Wellness Ambassador

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid full-time for more than a year

    Pros

    Great store team, trainings, personal growth, PTO, new store,

    Cons

    empty promises from PDM, no work-life balance, no promotion, commute for training to Rancho Cordova, mid to closing shifts

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  5.  

    Stick with what you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor  in  Chesapeake, VA
    Former Employee - Shift Supervisor in Chesapeake, VA

    I worked at Rite Aid full-time for more than a year

    Pros

    Loved working at my first store as a cashier! Plenty of hours! Great learning experience with wonderful customers!

    Cons

    When I was promoted, I was moved to a store that was disorganized and coworkers who were rude and disrespectful. If you complained or took a day or two off, you got "punished" later in hours.

    Advice to ManagementAdvice

    With a company slogan, "With Us, It's Personal" you should make it more comfortable to work. Take the hint when well respected employees abandon a specific store. It's not the customers driving us away.....

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Steady job overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rite Aid full-time for more than a year

    Pros

    Decent pay, they promote from within, bonus potential for store managers, a job where you can really help people with their health needs

    Cons

    Long hours, never enough payroll to staff enough help, pressure from corporate to complete tasks faster with less help, some lower volume stores run on one cashier only part of the day--which means managers are by themselves for a lot of the time.

    Advice to ManagementAdvice

    If you want to provide better customer service, give more payroll to staff help throughout the days. Also, employees in the front store shouldn't have to work holidays when the pharmacy employees get the day to spend with their families.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It was a job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rite Aid full-time for more than 3 years

    Pros

    Loved the opportunities while they lasted. The company is making some good choices for development.

    Cons

    Far to little payroll to support all the needs of the store

    Advice to ManagementAdvice

    It takes more than two employees working at a time to get things done... No matter what size, something has to give there...

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Shift manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor  in  Philadelphia, PA
    Current Employee - Shift Supervisor in Philadelphia, PA

    I have been working at Rite Aid full-time for more than a year

    Pros

    there is always great opportunities to move up in the company.

    Cons

    A lot is expected for such small pay.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    A Company to Work With

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  Camp Hill, PA
    Former Employee - Administrative Assistant in Camp Hill, PA

    I worked at Rite Aid as a contractor for less than a year

    Pros

    Given the opportunity to work with a firm that appreciated your experience and guided you to your potential work ethics.

    Cons

    Fast pace and being able to meet deadlines

    Advice to ManagementAdvice

    Willing to work with you to advance your skills to accomplish the project at hand.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Sacramento, CA
    Current Employee - Intern in Sacramento, CA

    I have been working at Rite Aid as an intern for less than a year

    Pros

    Everything. There was tons of things to do and always things that needed to be done.

    Cons

    None. There was a lot of things to do instead of just standing around.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Buffalo, NY
    Current Employee - Store Manager in Buffalo, NY

    I have been working at Rite Aid full-time for more than 8 years

    Pros

    They pay we every other week

    Cons

    work load and no payroll

    Advice to ManagementAdvice

    put some people in the stores to service our customers

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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