Rite Aid Reviews

Pros

Our store has a great group of employees. It is nice to be able to help customers when they come in. Repeat customers make it feel like a "family"

Cons

Rite aid gives minimal pay to all store associates. Also given Minimal Paid time off. Don't give enough hours for store to be run correctly

Advice to Senior Management

It would be nice for us to be able to participate more in local charities and functions. More employee recognition would be nice. Only allowing $25 to be spent on employee appreciation once per quarter is an insult.

Pros

flexible schedule, overtime available...most of the time.

Cons

15 minutes to fill an RX (fast food philosophy). Culture is cold, anonymous, distant, no community feel.

Advice to Senior Management

need to feel like were a team, maybe a yearly company pick nick for employees or inner store sports competitions.

Pros

Co-workers are very close. Management usually is very understanding and helpful. Once you understand the basic concepts of the job its really simple and easy to do well.

Cons

Work can be really repetitive. If you're looking for a job that is exciting with constant change this job is probably not for you.

Pros

The customers are mostly very pleasant
Low stress environment

Cons

Compensation isn't nearly enough unless your a store manager or higher.
Their is a definite disconnect between store and field management.

Advice to Senior Management

Corporate leaders need to concentrate on infastructure instead of how many new programs they can role out each quarter

Pros

One of the best reasons to work at Rite Aid is the flexibility you are given in your own schedule.

Cons

One of the downsides of working at Rite Aid is some of the crazy customers that come into the store with their bizarre requests.

Advice to Senior Management

I believe that the shift supervisors are not managers so they need to stop acting like it and need to treat other employees with respect.

Pros

The positive thing about working with Rite Aid is the experience I've gained and the friendships I've made with coworkers.

Cons

Rite Aid does not pay well, yet they won't hire adequate staff. As a tech, you are expected to be cashier and technician which is hard and can get overwhelming if you are the only tech working ( which I was the only tech working for many shifts). The yearly pay raise is about 2% you wont even notice it on your check. It is not the type of place to work long term, no room for advancement, not much of a raise to become nationally certified

Advice to Senior Management

Increase tech hours, hire only qualified pharmacy staff, increase hourly pay for highly experienced & certified techs

Pros

The customers are the best. You get to know the regulars and they know you. It becomes a family. There is alot of commoradity.

Cons

Unless you are included in the "IN" group, you have NO chance for advancement. It is all about how well you can suck up! Promotions are not given based on merit or work performance! It seems the hardest working, most loyal associates are not the ones that are even considered for advancement!

Advice to Senior Management

Promotions should not be solely decided on whether you are included in the "in" group. Promotions should be given because of your hard work, dedication, motivation and leadership skills. It does not happen this way!!! And so say there is no retaliation???? Please.....its all about it! The corporate ivory tower is dillusional.

Pros

For a Pharmacist, the pay is decent of course. Experiences vary store to store of course, so you really never know what your going to get. My location was very good compared to horror stories I have heard of other locations, but this is only because I stood up for what I believed was fair, which differed greatly from what upper management imposes.

Cons

Lack of technician help, poor treatment of technicians therefore leading to high turnover of tech help. No training for new hires, you have to train by yourself. They don't want to pay techs much at all, so good luck finding good help to hire and when you do, good luck keeping that help for more than 1 year or maybe 2 at most, when they leave for greener pastures and you start the whole searching and training process over again. As a pharmacy intern and graduate pharmacist I wasn't even formally trained, they just shove you in a store and expect you to figure it out. Upper Management is demeaning and condescending, as well as completely clueless. They cut tech budgets constantly and actually threaten you and want you to work alone. Stores are messy and they remodel them, but they only remodel the parts the customer can see, so that should tell you everything there.
Associate satisfaction survey they put out is a lie, it is not confidential and they actually bully you into giving them high scores, even though they know everyone is miserable. They do not take the advice for improvement that you ask for.

Advice to Senior Management

Show some appreciation for your employees, treat them like human beings. Stop talking down to them and creating ignorant acronyms that are useless. Get a clue and give more budget hours- both front end and pharmacy employees are overworked, miserable, and understaffed for what you ask us to do.

Pros

Decent pay
Great team mentallity between associates
easy scheduling

Cons

Managment is inconsiderate, incompetent, and clearly have never worked the floor.
managment ignores issues, there have been 2 fights started by an associate and managment ignored 4 incident reports.
HR and any corporate managers are only concerned with revenue
no care for employee satisfaction
the system they use for stocking and truck days and anything of that sort is layed out for simplicity for the managment, the way or manager makes us work makes a 1 hour job a 5 hour job.
any meeting with managment to fix this issue were ignored.

Advice to Senior Management

Advice would do nothing at this point, any meetings or advice given by associates was and will be ignored.

Pros

store team, family environment, customer interactions these things made up for a whole lot of bad

Cons

low pay, micromanaged from senior level who either forgot about the people who run their business or have never actually worked at store level. Poor communication on new programs, low pay compared to industry, aside from immediate supervisor never recognition for good performance, lots and lots to do, no tools nor payroll to ensure execution of plans

Advice to Senior Management

communication, recognize that many associates who work for you actually would like to see the company succeed, the way to do this is not to belittle, give constant criticism, stop taking away benefits, show a little concern for those who bust their butts day after day to take care of your company! And mostly lets not forget customers, allow stores to deliver the excellent service you demand them to give, not another hat they must wear in hopes they don't all come tumbling down.