Rite Aid Reviews

Updated March 25, 2015
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2.7
1,150 Reviews
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Rite Aid President, CEO, and Director John T. Standley
John T. Standley
440 Ratings

Pros
  • Flexible hours,like you got anywhere from 300-450 hours as an intern, pretty flexible (in 33 reviews)

  • good pay compared to the other big chains, good computer system and interface (in 28 reviews)

Cons
  • Upper management does not understand what is happening at store level or seem to care (in 82 reviews)

  • resets etc while giving good customer service along with everything else (in 31 reviews)

More Pros and Cons

Employee Reviews

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  1. 1 person found this helpful

    Worst company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician
    Current Employee - Pharmacy Technician

    I have been working at Rite Aid

    Pros

    There are absolutely no "pros" for this company

    Cons

    Everything and anything you can think of is a "con"

    Advice to ManagementAdvice

    stay away save yourself the agony

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful

    Sadly, just like other retailers...maybe worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management
    Current Employee - Management

    I have been working at Rite Aid (more than a year)

    Pros

    -Union benefits include AMAZING healthcare (Co-Manager / Store Manager and above are non-union positions)

    Cons

    The company has bred a culture of abusive clientele...AND employees. Unfortunately, low wages mean little help. And, somehow, Rite Aid seems to attract the worst element of the population for its customer base, even in nice neighborhoods. Corporate will have you making your restrooms available to people that aren't even paying customers (a homeless guy uses ours), and you'll be cleaning it, too!

    Try and know in advance which policies you SHOULD adhere to, and which ones you should dispense with. Corporate will change their tune with the wind on this if a customer makes a phone call. i.e., carding all customers for alcohol or tobacco, THERE'S a popular policy!

    Union, union, union! If you're a union member, you can blame your union for your pitiful pay. If you're management, the union will blame you every time an employee is unhappy about something, which is always. A good portion of the union members don't think they should have to work, or work as hard as is required of them, but, after all, it's not a hard job. So you can expect very little of them as a manager, and do the rest yourself. Or have a union grievance held against you, of course.

    Compensation package is sub par. PTO is pathetic, likely the worst in the industry, or at least, the worst I've ever heard of. Vacation approval changes according to DM's individual discretion, and vacation is a joke, anyway: 24 weeks out of the year that it can be used, unless you're SO talented and hardworking that you're assigned a store that does its business in the summer. Then you lose the summer, too. Union members get sick time. Co-managers do not, and store managers vary.

    Be prepared to take on responsibilities that were not outlined to you in the interview. Every job has this, but getting a call with two days' notice that you're going to another store for weeks at a time to work overnights on a special project no one informed you of is a bit inconsiderate. They don't ask you, they just send you.

    Your input is frivolous. Even if anyone asks what you think, forget it, it's not important and won't be considered. So that great idea you had for boosting sales? Keep it to yourself because it won't happen, anyway. Nothing you want to do in your store can ever work because Rite Aid has already sold all their shelf space to specific manufacturers. So you're at the mercy of program after program, and there IS NO leniency with that. You CANNOT put up that endcap of the items your customers have been asking for. You WILL lose out to the guy down the street, even if it's just 7-Eleven, because he has the flexibility to do something you can't.

    LOTS of newbies. There are too many people in important positions ABOVE the store level with NO store level experience. Not a plus.

    Shop their stores first. Look at their endcaps and planograms. It speaks for itself.

    Advice to ManagementAdvice

    Stop expecting the company to grow when you've only enabled every store to make $35k/wk. You have no idea how to handle a busy marketplace, and should either retool for each region of the country by its specific needs or sell the company already. Stop giving everyone so much to do that they can't address customer service or merchandising concerns.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. I am appreciative of the training that I have received as pharmacy technician.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid full-time (more than 3 years)

    Pros

    Most if our customers are awesome and very friendly. Most of my coworkers are great, we are family to each other.

    Cons

    Slow to get certification as a pharmacy tech. Too much favoritism to the male workers. Way too much work and not enough people or payroll hours. The pay sucks and no one wants to work minimum wage at a job that requires so much knowledge.

    Advice to ManagementAdvice

    Listen to your employees. Don't wear blinders when there is a problem and hope it goes away. Pay more and treat everyone equally.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Keep your long term goals in mind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician
    Current Employee - Pharmacy Technician

    I have been working at Rite Aid part-time (more than 3 years)

    Pros

    20% off discount and not forced to work on holidays

    Cons

    Seem to care more about using people for labor than caring about employees as people with lives, illness, etc.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. Slave Drivers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid full-time (more than 8 years)

    Pros

    Health Care is average for a health care company.

    Cons

    Managers are pushed to the limits, average work week tends to reach 60-70 hrs. Holidays are non existent. DM's are manipulative.

    Advice to ManagementAdvice

    Take care of your people

    Doesn't Recommend
    Neutral Outlook
  7. they are the worst warehouse in the area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Picker in Fairless Hills, PA
    Former Employee - Order Picker in Fairless Hills, PA

    I worked at Rite Aid full-time (more than 5 years)

    Pros

    nothing good i can think of right at this moment

    Cons

    they have the worst/ridiculous rules

    Doesn't Recommend
    Negative Outlook
  8. Over worked, underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Newark, NJ
    Former Employee - Sales Associate in Newark, NJ

    I worked at Rite Aid

    Pros

    Customer interaction made your day interesting

    Cons

    Upper management making poor decisions and creating unnecessary stress on managers and having it trickle down to employees.

    Advice to ManagementAdvice

    Trust workers with work, they know what they are doing and interacting with customers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Rancho Cucamonga, CA
    Current Employee - Cashier in Rancho Cucamonga, CA

    I have been working at Rite Aid

    Pros

    Some of the employees were great to work with.

    Cons

    Rotating shifts, short staffed everyday, management, pay .

    Advice to ManagementAdvice

    The manager I worked for was horrible if you didn't kiss his butt you got all the bad shift's and you always worked the weekends and the holiday's he even told me and a couple other employees we should just quit

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Very stressful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid

    Pros

    The regular customers you see day to day.

    Cons

    You can't get planos/resets/freshness/recalls/portal tasks/pulls/damages/stocking/zero count/sale signs/and God forbid if you have a truck day with only two people on shift because payroll doesn't want to give your store the hours and make the customer happy.Upper management seems to look down on store level employees and only see their bottom line.
    None of us even have time to take a proper lunch break..

    Advice to ManagementAdvice

    Happy workers=happy customers=More profits.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. Wellness Ambassador

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid part-time (less than a year)

    Pros

    meeting clients, companies, and networking

    Cons

    horrible DM, managers, and co-wrokers

    Advice to ManagementAdvice

    Learn how to coordinate and run your people!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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