Rite Aid Reviews

Updated September 21, 2014
Updated September 21, 2014
901 Reviews
2.8
901 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
345 Ratings

Review Highlights

Pros
  • good pay compared to the other big chains, good computer system and interface (in 32 reviews)

  • Great benefits, if you work at a union store, flexible hours (in 28 reviews)


Cons
  • Upper management is determined to turn a profit at whatever costs (in 68 reviews)

  • resets etc while giving good customer service along with everything else (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good for part time work while going to school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Rite Aid part-time for more than 3 years

    Pros

    Great coworkers (at least in my store)
    flexible with school or air national guard schedule
    Easy repetitive work

    Cons

    very few hours
    management is okay at best
    not much room for advancement
    chairs are not given much authority or tools to help customers (ex: manager approval needed to override everything)

    Advice to ManagementAdvice

    Give long time/experienced associates the ability to override lower cost transactions rather than having the supervisors come to the front to resolve every small issue. Start bringing in services like red box and selling local newspapers. Wall greens already offered these services day one and it lost us business to the competition.

    No opinion of CEO
  2.  

    It's all about who you know and who likes you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Detroit, MI
    Current Employee - Store Manager in Detroit, MI

    I have been working at Rite Aid full-time for more than a year

    Pros

    The people you work with make all the difference. I can honestly say the issues that we had or I should say I have had My district management team had my back. They are trying to get with the times which is good with technology I moved up pretty quickly. However its sometimes who you know and who likes you.

    Cons

    Money is low compared to competitors. But if you need a job its decent pay. Salaried means long hours especially when you have limited payroll. Sometimes your upper management aren't as sympathetic as they should be. Some of them were once in our shoes and I feel like they tend to forget that with the decisions they make.

    Advice to ManagementAdvice

    Treat your store managers good and I promise it will trickle down. Find new and inventive ways to get your customers in the store because at our competitors walgreens to be specific, they have tons of payroll in the store at all times.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    No Opportunity to grow in the Pharmacy department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician  in  Philadelphia, PA
    Current Employee - Pharmacy Technician in Philadelphia, PA

    I have been working at Rite Aid full-time for more than 3 years

    Pros

    I use to work for this company as a cashier/pharmacy technician. I started at minimum wage. Then I was promoted to a higher position. (Wellness Ambassador) and I got a raise to $10 an hour and I work there for 3 year. I just got that raise because of the position, but as a cashier or Pharmacy Tech they hardly increase your pay. I had a coworker that after she resigned because she found a job that offer her a higher pay at another pharmacy, my boss offer her to match the same pay so she can stay, but she refused.

    Cons

    No promotions, no bonus, no opportunity to grow.

    Advice to ManagementAdvice

    N/A in the Pharmacy, unless you go to College to study to become a Pharmacist.

    Doesn't Recommend
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  5.  

    Keep on looking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid full-time

    Pros

    Smaller stores, workload compared to other drug store retailers is less.

    Cons

    Most markets your competing with a union. While workload is smaller than other companies, Recent changes made getting any tasks done next to impossible.

    Advice to ManagementAdvice

    Stop cutting hours so drastically. Stop saving pennies when company should be saving dollars.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Shift Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rite Aid Shift Supervisor  in  Augusta, GA
    Current Employee - Rite Aid Shift Supervisor in Augusta, GA

    I have been working at Rite Aid full-time for more than 3 years

    Pros

    Being able to make my own schedule and getting to know new people

    Cons

    This company has a serious communication issues and plays favorites alot among its employees.

    Advice to ManagementAdvice

    Do better

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Are you ready to be under-appreciated?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Cashier  in  Loma Linda, CA
    Current Employee - Front End Cashier in Loma Linda, CA

    I have been working at Rite Aid part-time for more than a year

    Pros

    The store itself is very nice and pleasant to work in, and the management is flexible with hours while I'm in school. My fellow cashiers, and most of the supervisors, are very friendly.

    Cons

    The higher you go in the food chain, the worse the people get. The upper management doesn't care about treating its employees like dirt, anything to turn a profit. Hours are constantly being cut for cashiers, while the management maintains a steady 40+ hours. My manager is unprofessional and doesn't hesitate to yell at employees in front of customers, and say things to employees that frankly he has no right to say. Complaints to human resources are useless, they will ignore you entirely. This is a company that truly does not care about its employees, and views them as nothing more than money earning robots.

    Advice to ManagementAdvice

    Refine you professionalism skills, stop treating your employees like dirt and start treating us like people. Also, consider telling employees BEFORE you hire them that the store is unionised and you will be required to pay almost $200 out of pocket for union membership, which is mandatory, and that you will have almost $30 deducted for union dues from every paycheck.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Terrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rite Aid Shift Supervisor  in  Long Beach, NY
    Current Employee - Rite Aid Shift Supervisor in Long Beach, NY

    I have been working at Rite Aid full-time for more than a year

    Pros

    They are close by, always one near where you live. Easy to get hired

    Cons

    Will never move up in the company, the upper management doesn't care about anything and they will always pay you next to nothing

    Advice to ManagementAdvice

    Promote people who can actually run the store and have a proper education

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Pretty bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Pharmacy Technician
    Former Employee - Certified Pharmacy Technician

    I worked at Rite Aid part-time for more than a year

    Pros

    I seriously cannot think of anything good to say about the company. I worked here as a pharmacy tech for about 2 years part time.

    Cons

    They work you to death. At the mercy of the pharmacy manager. Management is awful, no appreciation for employees. Barely above minimum wage and they don't care if you are certified. People stay but I don't know why. The co-workers are nice but mostly we just shared a common dislike for our jobs. Stay away!

    Advice to ManagementAdvice

    Pay your people what they deserve and then you won't have such high turnover. Treat the pharmacy team like medical professionals and not like retail slaves.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Not a very good company. Management is poor. Difficult to advance. Raises are annual and are very low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser  in  New Castle, DE
    Former Employee - Merchandiser in New Castle, DE

    I worked at Rite Aid full-time for more than 5 years

    Pros

    Working in store is not difficult. Some managers are great to work with. Not hard to get hired by this company.

    Cons

    Promotions from within are very rare.Most managers are not good to work with. Many employs are not a good fit. Company hires below average candidates often.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Retail, in all its glory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Rite Aid part-time for less than a year

    Pros

    It was a puny paycheck.

    Cons

    The compensation is bare minimum as they expect an awful lot for $8.00 an hour. Training is a joke. Top-level management hasn't a clue how to run this company. No career development. I am a college student and hope to never have to work in retail again.

    Advice to ManagementAdvice

    Do not make employees do things that you would not want to do yourself: work EVERY weekend and holiday, work for slave wages, and no work-life balance.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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