Rite Aid Reviews

Updated September 21, 2014
Updated September 21, 2014
901 Reviews
2.8
901 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
345 Ratings

Review Highlights

Pros
  • good pay compared to the other big chains, good computer system and interface (in 32 reviews)

  • Great benefits, if you work at a union store, flexible hours (in 28 reviews)


Cons
  • Upper management is determined to turn a profit at whatever costs (in 68 reviews)

  • resets etc while giving good customer service along with everything else (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Mandatory overtime, overall bad morale, it's time for a better job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Liverpool, NY
    Current Employee - Warehouse Associate in Liverpool, NY

    I have been working at Rite Aid full-time for more than 5 years

    Pros

    -when it's not busy your asked if you'd like to go home.
    -job doesn't require any real thinking.

    Cons

    -you may be forced to work 9-10 hour days for weeks or months at a time.
    -your charged $60 a month if you smoke.
    -hot in summer; some associates may sometimes experience temperature and humidity levels exceeding 90 degrees F and or with 90% humidity.
    -repetitive motion may be harmful to: knees, hips, elbows, back....

    Advice to ManagementAdvice

    I'd advise management to, "keep in there! hold your head up high! everything's gonna be alright!" ........ yeah right. .... Take the power back people!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    It was one of the worst companies I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor  in  Lake Forest Park, WA
    Former Employee - Shift Supervisor in Lake Forest Park, WA

    I worked at Rite Aid full-time for more than a year

    Pros

    Some of my fellow employees were really nice to work with. Their product selection was okay even if their prices were on the high side.

    Cons

    Completely clueless management. Absolutely no communication between upper management and middle management. Weekly scheduling is a disaster. Too many tasks and not nearly enough workforce to get said tasks done.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Waste of time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Associate  in  Nedrow, NY
    Former Employee - Pharmacy Associate in Nedrow, NY

    I worked at Rite Aid full-time for more than a year

    Pros

    Finally after a year of working up front as a cashier, I get moved to the pharmacy as a cashier. Which meant a slight pay raise, not much though. I also liked the 20% discount.

    Cons

    The people who worked there were so fake, the managers obviously had their favorites and it was known, it was also known if the managers didn't like you. In the pharmacy I never got my legal 15 minute paid break you get with a 8 hour shift along with your unpaid 30 minute.

    Advice to ManagementAdvice

    Be nicer to your employees, even if they're not your favorite, it shouldn't show.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    it was so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Rite Aid full-time for more than 10 years

    Pros

    it was ok to work for

    Cons

    when they feel you are to old or make to mach monny they try to get you out

    Advice to ManagementAdvice

    try and make the pople who work for you happy .and try to make everyone one the some not make tham feel that there have to kiss ass to keep there job because if there not happy there con not do a good job

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    No loyalty to long time workers. Customer complains automatic blaming the employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management  in  Los Angeles, CA
    Current Employee - Management in Los Angeles, CA

    I have been working at Rite Aid full-time for more than 10 years

    Pros

    My co-workers.We did our job despite of it all.

    Cons

    Lazy managers, incompetent district managers, hiring management team outside the company, too many online trainings that waste time during shifts. You have to take some of them WEEKLY! Not to mention idiot managers who don't hire people (they do this to get bonuses) and schedule enough during peak hours. Imagine a store that makes $24,000 on a friday night with only 6 people scheduled. That includes ice cream service. That is almost non-stop cashier duty for everyone. Forget stock checks, audits, straightening, gobacks, carry out, price check or break times. Ten to twenty customers deep on the registers. Longer when one of my cashiers go to lunch. Then DM complains about costumer service?! Bunch of morons. No wonder the stock is tanking.

    Way too many bogus complaints from customers who only wants giftcards (bribes) given to them by district managers. This is a well known scam but DM's ignore it. I wonder why. They usually get $50 to $100 dollars in value. Some of them get multiple giftcards from different DMs!

    Advice to ManagementAdvice

    None. Figure it out.

    To others here is my advice just do enough work to complete the task, don't overwork yourself. It's not worth it in the end.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Great employees at store levels. Upper management cannot properly manage...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Buffalo, NY
    Former Employee - Assistant Store Manager in Buffalo, NY

    I worked at Rite Aid full-time for more than 10 years

    Pros

    Great employees at the stores.

    Cons

    Unreasonable demands from corporate. Every move micromanaged from corporate. Expected to follow planograms even when they send incorrect ones, then getting chewed out for it being wrong. Working 70-75 hours a week with no reimbursement over 45. Working 14 hour days without opportunity to take a lunch break. Loss prevention only worried about employee theft, not the hundreds or thousands of dollars a day from shoplifters in poor neighborhoods.

    Advice to ManagementAdvice

    Work a day at a store, and you would see how unreasonable your expectations are.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Not the worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Manager  in  Philadelphia, PA
    Current Employee - Pharmacy Manager in Philadelphia, PA

    I have been working at Rite Aid full-time for more than 3 years

    Pros

    The pay is very good

    Cons

    12 and 14 hour days with no breaks and sometimes not much flexibility with scheduling and always pressured to work extra days

    Advice to ManagementAdvice

    Show some appreciation to the people who are driving scripts and sales

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Bad Corporate Decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Latrobe, PA
    Former Employee - Sales Associate in Latrobe, PA

    I worked at Rite Aid part-time for more than a year

    Pros

    Good people to work with (at that time)
    You know exactly what's expected of you

    Cons

    Corporate makes decisions that don't work/make sense
    Managers are treated poorly which results in employees being treated poorly
    Too much is asked of the front end associates for what they are paid

    Advice to ManagementAdvice

    Store managers can't do anything about the problems but corporate could try listening to store employees more since we're the ones who interact with customers and know what they want.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    I love working at Rite Aid. It has great hours and they help a lot by working around my school schedule.

    Current Employee - Pharmacy Cashier  in  Spartanburg, SC
    Current Employee - Pharmacy Cashier in Spartanburg, SC

    I have been working at Rite Aid part-time for less than a year

    Pros

    The hours. A great job to have while in college.

    Cons

    I can't think of any.

    Recommends
    Neutral Outlook
  11.  

    Amazing, and wonderful. Riteaid is Truly a customer care company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Associate  in  Bayside, NY
    Current Employee - Pharmacy Associate in Bayside, NY

    I have been working at Rite Aid part-time for more than 5 years

    Pros

    Great service, wonderful discounts, and excellent customer care

    Cons

    not open 24 hours in most places

    Advice to ManagementAdvice

    create more incentives for employees and easier paths to advance within the company

    Recommends
    Neutral Outlook
    Approves of CEO

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