Rite Aid

www.riteaid.com

Rite Aid Reviews

Updated January 28, 2015
Updated January 28, 2015
1,074 Reviews
2.7
1,074 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
417 Ratings

Review Highlights

Pros
  • Flexible hours,like you got anywhere from 300-450 hours as an intern, pretty flexible (in 33 reviews)

  • good pay compared to the other big chains, good computer system and interface (in 28 reviews)


Cons
  • Upper management does not understand what is happening at store level or seem to care (in 82 reviews)

  • resets etc while giving good customer service along with everything else (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun Environment if you Can Handle the Stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Pharmacy Technician in Langhorne, PA
    Former Employee - Cashier/Pharmacy Technician in Langhorne, PA

    I worked at Rite Aid part-time (more than a year)

    Pros

    Their is cross training within the pharmacy which is great for growth within the company. It is a fast paced environment with lots to learn with an equal amount of work.

    Cons

    If the pharmacy does not meet the goals, district managers become very pushy in order to meet vaccination goals. It can be become very stressful as customers are not always compliant and as some goals just can not be met all the time..

    Advice to ManagementAdvice

    Promoting staff in order to meet goals is different then pushing them to meet goals since all goals can not always be met.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Overall poor company management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician in Bakersfield, CA
    Former Employee - Pharmacy Technician in Bakersfield, CA

    I worked at Rite Aid full-time (more than a year)

    Pros

    As a pharmacy tech, I worked closely with customers and doctors. It was easy to get to know them and make friends. Many of them were kind, happy, and generous people.

    Cons

    Rite aid claims to have an open door policy and a no retaliation policy. They do not honor either of these. They let me( former employee) be harassed for nearly a year. When I took the issue to management, I was retailiated against many times. Not only did I talk to store managers, district managers, but human resources as well. I left to go on a medical leave for 30 days. Before my 30 days were up, I attempted to go back to work. I was told they no lo her had me on the schedule! I was to call the district office. When I did, no one helped me. They beat around the bush until I was automatically terminated. When I tried to apply for unemployment, they claim they hadn't heard from me or seen me since I left for leave. When I applied for other positions I was over qualified for, I was denied. The reason for this is because I stood up for myself and the way I was being treated. Instead of moving me

    Advice to ManagementAdvice

    Honor your policy, do not retaliate employees, do not allow harassment, do not discriminate.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    A good experience with a chain pharmacy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern
    Current Employee - Intern

    I have been working at Rite Aid

    Pros

    Good pay, good hours, opportunity to advance

    Cons

    Low tech hours, increased demand on pharmacists,

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Nice co-workers, Typical corporation. good sized store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Pharmacy Technician in Newport, OR
    Former Employee - Registered Pharmacy Technician in Newport, OR

    I worked at Rite Aid full-time (less than a year)

    Pros

    Enjoyable co-workers. Good variety of over the counter merchandise.

    Cons

    Mediocre pay, vanishing hours after major move.

    No opinion of CEO
  6.  

    Miserable management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid

    Pros

    Good associates to work with lower level, not too much overtime.

    Cons

    Disorganized, lack of communication, midlevel and higher management focused almost entirely on "cost saving" (Taking from regular associates )..
    Paranoid about being sued to the point of obsession and making decisions based on what is most likely to keep them from getting sued instead of what's actually the right thing to do.

    Advice to ManagementAdvice

    Treat your regular associates better, they are the real key to making money for the organization.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Must be very well diversified.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid

    Pros

    The perks of this company is that you keep up with all the current laws and policies of pharmacy.

    Cons

    No advancement in the pharmacy department and the pay increase is not great.

    Advice to ManagementAdvice

    Listen to their hourly employee more since they do most of the work for the company.

  8.  

    Front End Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Associate
    Current Employee - Front End Associate

    I have been working at Rite Aid

    Pros

    You get to help people, which at least for me is enjoyable. Health and dental benefits are also a plus. General cashier and stock job.

    Cons

    -Low wages
    -Poor management at all levels
    -Not enough hours given to the store to run it properly, leading to you being overworked
    -Not someplace to make a career out of

    Advice to ManagementAdvice

    Provide better training and give more hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Kentwood, MI
    Former Employee - Cashier in Kentwood, MI

    I worked at Rite Aid part-time (more than a year)

    Pros

    My management staff was very friendly and good to work with. I did have one supervisor who would always touch my back from time to time, but reporting it to the store manager solved that problem very quickly. I worked there for over a year and despite this I received a 2% pay increase before I quit. From what the manager told me based on our performance she could recommend us for a 0-3% increase, yet it was up to the district manager to approve it. There was always either the store manager or one of four shift supervisors there at all times, and all of them would immediately respond to your paging.

    Cons

    At my store anyway, the store manager had a zero-call out policy, no matter how sick you were or what transpired (although she did allow one of the other cashiers to take the day off when a relative passed away.) So when I was out of town and an emergency happened with my girlfriend and I had no ride to get home, I called my shift supervisor and a coworker to see if I could get my shift covered, and they said yes. However, my store manager soon called me and demanded that I come in, despite the arrangements I had just made. An argument with her over my situation is what led me to quit. I really loved working at Rite Aid, I thought it was one of the best jobs I had ever had but all good things must come to an end, I suppose. During my annual review she told me she didn't feel I was ready for a promotion, but recently an interview with Walgreens has proven her wrong. I start as a shift leader next week :)

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Asset Protection DM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Rite Aid full-time

    Pros

    Company car and decent salary. Associate discount standard for retail. This company tries to reinvent it self every few years instead of sticking with what works.

    Cons

    Upper management does not know how to run this company. Long unappreciated hours. Lazy co workers. Not a place to make a permanent career unless you like to play in all of the politics and kiss up.

    Advice to ManagementAdvice

    Get a clue, maybe someday you will figure it out like CVS and Walgreens.

    Doesn't Recommend
    Neutral Outlook
  11.  

    My experience at Rite-Aid, was great in helping me shape my management and communication skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Cashier in Clayton, NC
    Former Employee - Pharmacy Cashier in Clayton, NC

    I worked at Rite Aid part-time (less than a year)

    Pros

    Rite-Aid, is great place to work for, employees are great to be around. Structured management, will willingness to work for others and being able to learn from one another. Great in helping young employees learn how to develop management and communication skills and over all work ethic for future endeavors and jobs.

    Cons

    Rite-Aid is a great establishment to work for, but they pay is substantially low and not up to par with their fellow competitors. Another con is not having enough hours to give to employees to work. Management can be great at times but better communication is needed.

    Advice to ManagementAdvice

    Consider offering more work hours to employees and possible higher wages. More flexibility with work-life, maintaining a balance.

    Recommends
    Neutral Outlook
    No opinion of CEO

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