Ritz Camera Centers

  www.ritzcamera.com
  www.ritzcamera.com

Ritz Camera Centers Reviews

Updated November 1, 2014
Updated November 1, 2014
64 Reviews
2.4
64 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ritz Camera Centers President & CEO Fred H. Lerner
Fred H. Lerner
19 Ratings

Review Highlights

Pros
  • Some good people worked there that knew their stuff (in 4 reviews)

  • flexible hours, you are basically your own boss when the district manager isnt around, you are able to work overtime if you want (in 3 reviews)


Cons
  • Upper management unable to train properly (in 5 reviews)

  • Rude and crazy stupid customer service (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    If there is one near you and you love photography apply.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz Camera Centers part-time (more than 10 years)

    Pros

    Stores are staffed with some really great people and managers. Being a smaller foot print you can work with and be apart of a team in one of the stores they have left. Their labs are the best in the country. Benefits are some of the best, health, dental, vision, paid sick, and vacation for all full time employees.

    Cons

    Almost everyone above the store level has no idea what they are doing, this company once had over 1,200 stores. Then 800, then 400, then 200, then 17, now they have 9. The latest version of this company is owned by an online distributor with zero brick-and-mortar experience. Pay has been cut again and again, and with product being a daily concern you won't have the item to sell and try to make some money on in stock on a regular basis.

    Advice to ManagementAdvice

    Photographers who come into your stores expect the item in stock that day. If they wanted to wait for days or weeks they would buy it online and save themselves the hassle. Listen to your managers and make the right product decisions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Where did it all go wrong?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz Camera Centers full-time

    Pros

    Working with the associates and the customers

    Cons

    Never knowing what the next day will bring.

    Advice to ManagementAdvice

    Stick to a plan of only keeping profitable locations

    Doesn't Recommend
    No opinion of CEO
  3.  

    A fun learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz Camera Centers

    Pros

    Love the interaction with customers and seeing all the new cameras first before anyone else

    Cons

    I really have nothing bad about the company to say.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Was great while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Photo Lab Manager in Glendale, WI
    Current Employee - Photo Lab Manager in Glendale, WI

    I have been working at Ritz Camera Centers full-time (more than 10 years)

    Pros

    At it's best it was like a second family. Everyone worked well together.

    Cons

    Out of business. Last days were very unorganized. Pressure from upper management to make money when there was no product to sell.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Ritz Camera Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Bethesda, MD
    Former Employee - Sales Associate in Bethesda, MD

    I worked at Ritz Camera Centers part-time (more than an year)

    Pros

    Discounted printing and camera equipment. Sales incentive, holiday prizes.

    Cons

    Being short on supplies, having to compete with other store prices.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Worst Company WARNING: STAY AWAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ritz Camera Centers

    Pros

    They are good in tricking customers.

    Cons

    Ritz Camera company is run by big morons! Items damaged! Rude and crazy stupid customer service! WARNING:STAY AWAY from this store! They will try to convince you that they are sorry for what happened but they are just actually just trying to get away with it as much as they can without taking proper and full responsibilities. They don't know how to take care of their customers this company should just close down if they can't teach their employee how to give if not great atleast good service. 100% Hate this company.

    Advice to ManagementAdvice

    Shut down your business.!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    They deserved to go out of business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL

    I worked at Ritz Camera Centers full-time (more than an year)

    Pros

    A lot of good people worked there

    Cons

    Bad business model. Couldn't figure out how to make money in a changing world.

    Advice to ManagementAdvice

    It doesn't matter...they're out of business

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Not a company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz Camera Centers

    Pros

    Flexible work schedule most of the time.

    Cons

    Very low compensation and no support to the field workers.

    Doesn't Recommend
    Negative Outlook
  10.  

    MIT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz Camera Centers full-time (more than 5 years)

    Pros

    Loved the people I worked with

    Cons

    The company was poorly run, unreal expectations, printing equipment was old and would constantly need repairs, newer equipment bought for creating books, cards and calendars produced sub par products, the list definitely could go on, but the original company went bankrupt last year and was bought out by another company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    I loved it before the fall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Rosslyn, VA
    Current Employee - Store Manager in Rosslyn, VA

    I have been working at Ritz Camera Centers full-time (more than 3 years)

    Pros

    Interesting products and passionate customers.

    Cons

    Management seemed removed from the trenches. Piled on things that were not realistic given allowed labor.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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