Ritz-Carlton

www.ritzcarlton.com
Profile Unclaimed

Ritz-Carlton Reviews in Half Moon Bay, CA

Updated September 25, 2014
Updated September 25, 2014
5 Reviews
4.7
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
5 Ratings

Review Highlights

Pros
  • Great people really encompass the values they preach (in 16 reviews)

  • Pay was very reasonable to what was expected, great benefits (in 13 reviews)


Cons
  • Terrible work/Life balance; I am forced to work 10 hr days thursday-Sunday (in 21 reviews)

  • LONG HOURS but always willing to work with your schedule if you are understanding (in 22 reviews)

More Highlights

5 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Demonstrates passioniate guest services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SPA in Half Moon Bay, CA
    Current Employee - SPA in Half Moon Bay, CA

    I have been working at Ritz-Carlton full-time (more than a year)

    Pros

    Extremely fair to all employees, and very nice incentives. worked at my own pace.

    Cons

    Alot of physical work. Too quiet sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fast paced, high end customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banquet Cook in Half Moon Bay, CA
    Former Employee - Banquet Cook in Half Moon Bay, CA

    I worked at Ritz-Carlton full-time (more than 5 years)

    Pros

    Benefits are strong and secure. Also, the hotel discounts are amazing.

    Cons

    It is a 24 hour operation and work life balance is not considered even though it is one of their core values.

    Advice to ManagementAdvice

    Managers work as much or even more than employees. I would not recommend being a manager here.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Long hours,Great benefits..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Half Moon Bay, CA
    Former Employee - Anonymous Employee in Half Moon Bay, CA

    I worked at Ritz-Carlton full-time (more than 3 years)

    Pros

    Great company philosophy/ethics. Everyone works as a team and withholds high standards for quality service for guests.

    Cons

    Opportunity for growth was rare.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    You can do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Operations Manager in Half Moon Bay, CA
    Current Employee - Operations Manager in Half Moon Bay, CA

    I have been working at Ritz-Carlton

    Pros

    Meet plenty of great people
    Great place to network and meet industry leaders
    Takes good care of hour employees
    Great hotel discounts

    Cons

    Upper management does not walk the talk
    HR goes out of their way to protect lousy employees and does not allow management to effectively manage
    Called the plantation
    Managers are expected to work 80+ hours a week and are not allowed to have a personal life
    Ownership will not allow for proper staffing so days are spent constantly running around doing the work of several people

    Advice to ManagementAdvice

    If you want to be a luxury company you have to act like one. Bring back manager bonuses and allow for more managers at each property.

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    Difficult Times for Ritz

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Half Moon Bay, CA
    Former Employee - Anonymous Employee in Half Moon Bay, CA

    I worked at Ritz-Carlton

    Pros

    Working in the best locations with some of the best staff assembled in prior years.

    Cons

    Ever changing landscape with Marriott constantly making adjustments in Senior Leadership. Ritz-Carlton becoming just another brand in the Marriott family.

    Advice to ManagementAdvice

    Good luck in the coming years - this brand will never achieve the notirity and loyalty of the past years.

    Recommends
    Approves of CEO

Work at Ritz-Carlton? Share Your Experiences

Ritz-Carlton

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.