Ritz-Carlton Hotel Co.

  www.ritzcarlton.com
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Ritz-Carlton Hotel Co. Reviews

Updated Jul 24, 2014

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4.0 35 reviews

100% Approve of the CEO

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(3 ratings)

93% of employees recommend this company to a friend
35 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Concierge

    Anonymous Employee (Current Employee)

    ProsGreat gratuities and discounts in all Ritz-Carlton and Marriott Hotels

    Conslow pay for amount of work and responsibility

    Advice to Senior ManagementCompensation, recognition, personal attention to employee upward career growth

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Good Company but hard get time off

    Anonymous Employee (Current Employee)

    Prosprofessional company with good benefits and ok pay. leadership is very professional

    Consno holidays or even weekends off. too many rules, you feel like a kindergartner at times.

    Advice to Senior ManagementAllow employees to grow. Hire more people so that the employees can have an occasional couple of days off and do not have to work non stop overtime. Promote people regardless of age and beauty.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great Company; Many opportunities to learn and grow

    Human Resources Manager (Current Employee) Isabela, PR

    ProsLeadership, Compensation, Opportunities to Learn & Grow

    ConsLong hour but other than that nothing

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good company benefits.

    Anonymous Employee (Current Employee)

    ProsVisually appealing work environment with good matured staff

    ConsShift work.
    Management not always understanding of employee needs.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    The Ritz-Carlton is a great place to work, however they promise more to their employees than they actually give.

    Anonymous Employee (Current Employee)

    ProsGreat Benefits, good people to work with

    ConsNot much room to grow because employees (Especially in Management) rarely leave.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    The best of the best

    Engineer (Current Employee)

    ProsTransfer and lateral service opportunities. Commitment to training and education. It is a very professional environment to work in, the ladies and gentlemen of the Ritz-Carlton are a wonderful group to work with. People recognize and are intrigued by the name when you tell them where you work.

    ConsIncompetent leaders are able to stick around for a very long time. High turnover amongst many different departments due to both transfer and from leaving the company.

    Advice to Senior ManagementPay closer attention to employee engagement surveys, some managers really aren't very good.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    A well learning experience.

    HVAC Tech (Current Employee) Dallas, TX

    ProsThe benefit package is great and the average person that works there is very service oriented.

    ConsA lack of really good guidance by Senior Staff.

    Advice to Senior ManagementNeed to get more interest in line coworkers.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Long term employee - great company, strong culture

    Human Resources Director (Former Employee) Bethesda, MD

    Prosamazing culture, selection and training is key, amazing colleagues

    Conslong hours, hard to maintain balance of life

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Valet

    Valet (Current Employee) Dana Point, CA

    ProsAlways something new everyday. Love the people I worked with and had great job satisfaction.

    ConsSenior management was not always very helpful

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great company - Terrible Benefits

    Concierge (Current Employee) Truckee, CA

    ProsEmpowerment
    Great people to work with
    Full-time employment in a seasonal town

    ConsNo incentives or bonuses
    No performance based wage increases
    Only year cost-of-living wage increase of 2.5%
    Underpaid

    Advice to Senior ManagementAdd incentive based bonuses. Pride is the only motivation for provided great customer service.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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