Ritz-Carlton

  www.ritzcarlton.com
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Ritz-Carlton Reviews in New Orleans, LA

All Employees Current Employees Only

3.3 3 reviews

100% Approve of the CEO

Ritz-Carlton President and COO Hervé Humler

Hervé Humler

(1 ratings)

67% of employees recommend this company to a friend

Review Highlights

Pros
  • Great people really encompass the values they preach (in 12 reviews)

  • Ladies & Gentlemen serving Ladies & Gentlemen (in 11 reviews)


Cons
  • The work life balance may not be as expected in other companies (in 15 reviews)

  • Long hours and holidays are hard to get off (in 16 reviews)

More Highlights
3 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    One of the most professional employers I have worked for

    Gardemanger Cook (Former Employee) New Orleans, LA

    ProsThe application process is highly professional and statistics say, only one in 14 gets the job. The company is interested in keeping their employees life-long and therefore makes sure to get people in with the right attitude. Their credo is "We are ladies and gentlemen, serving ladies and gentlemen". Employees treat one another with respect and are trained to use a differential language.
    Employees are evaluated and trained professionally and frequently on their jobs. Special skills are recognized and mentored. Employees who wish to step up or switch departments get full support and are trained accordingly to achieve their goals.

    Great company!

    ConsLengthy and very demanding interview process, though worth it

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    AWESOME company... POOR/UNETHICAL management... :-(

    Server (Former Employee) New Orleans, LA

    ProsGreat benefits, EXCELLENT pay, meeting celebrities and high profile people that are just regular people like us..

    ConsManagement @ our property was horrible at employee engagement.. They took so much time instilling in us core values, but its all just for "show" and we all thought that made the company's culture fake! We knew it's just our property, not the company as a whole...

    Advice to Senior ManagementPay attention to Employee Engagement scores & not just revenues & expenses.. Ask yourself if the employee turnover rate so high & why.. The front-line employees are the company's GREATEST asset because WE make the guests want to return and be a guest for life...

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    They manage to make simple task more difficult than necessary.

    Cocktail Server (Former Employee) New Orleans, LA

    ProsGood opportunities for growth if you take advantage of them.

    ConsSo many standards and rules for lower employees but there seems to be a lack of uniform consequences.

    Advice to Senior ManagementListen to your employees. They know what's going on they actually have face time with the guests. Their suggestions could help to make the environment friendly for all.

    Yes, I would recommend this company to a friend

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