Ritz-Carlton Reviews

I have been working at Ritz-Carlton full-time

Pros – Great values, very established company with a very good reputation.
Very good training and opportunities to move around the globe

Cons – A lot of politics, not very competitive compensation - everybody is replaceable mentality

Yes, I would recommend this company to a friend

I have been working at Ritz-Carlton full-time for less than a year

Pros – Excellent training and benefits. Discount rooms. Excellent ladies and gentlemen to work with.

Cons – Dealing with difficult guests. Due to economy, hours are cut.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Ritz-Carlton part-time for more than 3 years

Pros – Good opportunities for growth if you take advantage of them.

Cons – So many standards and rules for lower employees but there seems to be a lack of uniform consequences.

Advice to Senior Management – Listen to your employees. They know what's going on they actually have face time with the guests. Their suggestions could help to make the environment friendly for all.

Yes, I would recommend this company to a friend

I worked at Ritz-Carlton full-time for more than a year

Pros – Benefits, Brand Recognition, High end clientele, Room Rate Discounts. The company and it's parent company's values are very supportive of line-level employees, for good reason. their selection and hiring process are unmatched in the industry. Thus there is an abundance of very talented hospitality professionals at work throughout the organization.

Cons – The Hotel market recession starting in 2008 tightened the belt, putting additional stress on middle management and supervisors. It is getting better but the days of having more managers and directors than they knew what to do with are over. "Bench Strength" isn't maximized as much as it could be.

Advice to Senior Management – Keep Distinction between parent company and brand.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Ritz-Carlton full-time for more than a year

Pros – Good company to work for

Cons – Depends on the property and the style of management

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Ritz-Carlton full-time for more than a year

Pros – $75 stays at Ritz or Marriott

Cons – Schedule is not very flexible

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Ritz-Carlton full-time for more than a year

Pros – Most of your money is made in cash tips, which you can easily hide from the IRS; They clean your uniforms and feed you well; Cheap rates at any Marriott brand hotel in the world (29 bucks and up per night).

Cons – Long, lousy hours, including nights, weekends, and holidays; Very demanding supervisors; Never knowing how much money you'll make in a given day-some days less than 50 bucks-some days over $300. Working at the Ritz, just like any other hotel/hospitality industry job sucks. Your best bet would be to only work there part time, and suck up the benefits while preparing yourself for a real career.

Advice to Senior Management – No advice to management-They're just a bunch of slave drivers who only care about themselves.

No, I would not recommend this company to a friend

I worked at Ritz-Carlton

Pros – the company is great and sticks to values.

Cons – management is clueless and lazy, buckhead location is going down the drain

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Ritz-Carlton full-time for more than a year

Pros – opportunity for growth
benefits health and other options
people
culture
setting

Cons – hours
dealing with difficult guests
terrible supervisor
poor communication amongst management
lack of objectivity and fairness in leadership team

Advice to Senior Management – be more objective

Yes, I would recommend this company to a friend

I worked at Ritz-Carlton full-time for less than a year

Pros – Coworkers are awesome and uphold the company motto

Cons – very little job training
LOTS of meetings

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company