Ritz-Carlton Reviews

Updated August 29, 2015
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3.7
Rating Trends
Recommend to a friend
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
174 Ratings

Pros
  • Meet a lot a lot of great people (in 16 reviews)

  • Great benefits free night stays (in 13 reviews)

Cons
  • Terrible work/Life balance; I am forced to work 10 hr days thursday-Sunday (in 21 reviews)

  • Difficult customers, long hours are expected (in 22 reviews)

More Pros and Cons

431 Employee Reviews

Sort: Popular Rating Date
  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Tech IV in Avon, CO
    Current Employee - Engineering Tech IV in Avon, CO
    Recommends
    Positive Outlook

    I have been working at Ritz-Carlton full-time (More than a year)

    Pros

    Friendly work environment and great training with the ability to grow.

    Cons

    There is nothing bad in my experience


  2. Overall feelings

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kapalua, HI
    Current Employee - Anonymous Employee in Kapalua, HI
    Recommends
    Positive Outlook

    I have been working at Ritz-Carlton full-time (More than 8 years)

    Pros

    Best of class in service excellence.Thrive to create unique and memorable experiences.Great teamwork and lateral service.Strong work ethics.

    Cons

    Obstacles to learn and grow


  3. Care Team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Orleans, LA
    Former Employee - Anonymous Employee in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton (More than 5 years)

    Pros

    Great pay and awesome co workers

    Cons

    Nothing bad to report. Everything was great


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing Supervisor in Calif City, CA
    Former Employee - Purchasing Supervisor in Calif City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time

    Pros

    Was a wonderful place to work

    Cons

    none I can think of


  6. Amazing company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Sales Coordinator in Atlanta, GA
    Current Employee - Group Sales Coordinator in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Extremely professional environment, great personal growth and development. Being treated with a lot of respect, and being recognized for quality work. Very good pay for coordinator position in the industry overall. Very good benefits.

    Cons

    Hard to think of many... Very limited entry level manager positions in the Sales area due to limited amount of properties throughout the country.

    Advice to Management

    Concentrate on promoting from within, and keep doing what you're doing!


  7. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Carolina, PR
    Current Employee - Food Server in Carolina, PR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excelent work enviroment with good opportunities to grow.

    Cons

    Low season is very low.

    Advice to Management

    I"m really satisfied over all.


  8. Director of Catering Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland Park, FL
    Current Employee - Anonymous Employee in Oakland Park, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (More than a year)

    Pros

    Great benefits, great reputation, and opportunities to move within the company.

    Cons

    Not all of the management truly live up to the employee promise.


  9. Locker room attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA Attendant in White Plains, NY
    Current Employee - SPA Attendant in White Plains, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ritz-Carlton part-time (Less than a year)

    Pros

    Ritz Carlton atmosphere, opportunity to grow within the company, discounted services

    Cons

    You are not doing a lot just very minimal basic things such as stocking and light housekeeping


  10. Spa Councierge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Ritz-Carlton full-time

    Pros

    they provide free lunch and free uniforms.

    Cons

    they make you do the jobs of more than one person, sometimes you're doing the jobs up to 5 different peoples by yourself.

    Advice to Management

    don't explode your good employees.


  11. Great Company.. Most of the time!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Meetings and Special Events Coordinator in Huntersville, NC
    Current Employee - Meetings and Special Events Coordinator in Huntersville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time (More than 5 years)

    Pros

    Great teamwork environment. Most employees are happy to be at work and really love what they do! Flexible when it comes to vacation time and scheduling.

    Cons

    It can be hard to move up within the company if you are not willing to move across the country. The insurance is also very expensive!

    Advice to Management

    Management should focus on being more knowledgeable of the work that their direct reports do. Try to promote within more than bringing in outsiders.



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