Ritz-Carlton Reviews

Current Employee – been working at Ritz-Carlton full-time for less than a year

Pros – Excellent training and benefits. Discount rooms. Excellent ladies and gentlemen to work with.

Cons – Dealing with difficult guests. Due to economy, hours are cut.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Ritz-Carlton full-time for more than a year

Pros – Benefits, Brand Recognition, High end clientele, Room Rate Discounts. The company and it's parent company's values are very supportive of line-level employees, for good reason. their selection and hiring process are unmatched in the industry. Thus there is an abundance of very talented hospitality professionals at work throughout the organization.

Cons – The Hotel market recession starting in 2008 tightened the belt, putting additional stress on middle management and supervisors. It is getting better but the days of having more managers and directors than they knew what to do with are over. "Bench Strength" isn't maximized as much as it could be.

Advice to Senior Management – Keep Distinction between parent company and brand.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Ritz-Carlton full-time for more than a year

Pros – Good company to work for

Cons – Depends on the property and the style of management

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Ritz-Carlton

Pros – the company is great and sticks to values.

Cons – management is clueless and lazy, buckhead location is going down the drain

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Ritz-Carlton full-time for more than a year

Pros – $75 stays at Ritz or Marriott

Cons – Schedule is not very flexible

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Ritz-Carlton

Pros – cool, fun, entertaining, hot, nice

Cons – bad, poor messy, ugly, strict

Former Employee – worked at Ritz-Carlton full-time for less than a year

Pros – Coworkers are awesome and uphold the company motto

Cons – very little job training
LOTS of meetings

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Ritz-Carlton full-time for more than a year

Pros – opportunity for growth
benefits health and other options
people
culture
setting

Cons – hours
dealing with difficult guests
terrible supervisor
poor communication amongst management
lack of objectivity and fairness in leadership team

Advice to Senior Management – be more objective

Yes, I would recommend this company to a friend

Former Employee – worked at Ritz-Carlton full-time for more than a year

Pros – Good pay, nice hotel, nice location

Cons – Bad management, doesn't care about employees but so much focused on profits.

Advice to Senior Management – Revamp! Take care of your employees because they are your weapons to persuade your guests.

No, I would not recommend this company to a friend

Former Employee – worked at Ritz-Carlton full-time for more than a year

Pros – Worldwide Recognition for 5 Star Luxury Service
High Points for any future jobs knowing Ritz employment is on your resume as they don't hire just anyone to fill a position - you must excel in your job to maintain employment

Cons – Long Interview Process
Work/Life Balance can be tough
Strict policies and standards (this may have changed some over the years however)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company