Ritz-Carlton Reviews

Updated June 28, 2015
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386 Employee Reviews

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  1. Great learning experience for me to use in the future. Looks great on paper.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Naples, FL
    Current Employee - Front Desk Agent in Naples, FL

    I have been working at Ritz-Carlton (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company with great prestige. You will learn everything there is to learn about work ethics and proper verbiage .Great position to make commission and enhance your speech and sales experience.

    Cons

    Very corporate like company. Lots of pressure from upper management. Specially during the busier months. Relatively low pay for starting management positions.

    Advice to Management

    Sometimes, because of pressure for results from upper management and a will to do The right thing, manangers focus more on punishing employees instead of rewarding them for their hard work. Lots of politics involved.


  2. Camp Counselor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ritz-Carlton

    Pros

    Great benefits & good Money.

    Cons

    No cons about this job


  3. Great Place To work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ritz-Carlton

    Recommends
    Recommends

    Pros

    Great Benefits, Good Pay, Easy Transfers to other locations, Discounts at Marriott Hotels

    Cons

    Not a relaxed atmosphere, can seem stuffy


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company but hard to stand out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very distinguished company
    Great training program
    Good values
    High expectations from employees

    Cons

    Very corporate
    Hard to make your voice heard


  6. Not what it used to be

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Beach, FL
    Current Employee - Anonymous Employee in South Beach, FL

    I have been working at Ritz-Carlton full-time (More than 8 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Pleasant work environment, wonderful clientele

    Cons

    Cut back hours randomly, constantly changing managers, no longer treating guests with same reverence

    Advice to Management

    Honor your full-time hourly employees and treat them with respect. Don't play with their hours. They have families to feed and bills to pay.


  7. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Miami, FL
    Current Employee - Restaurant Manager in Miami, FL

    I have been working at Ritz-Carlton full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -great traditions
    -lots to learn if you want to do it
    -good opportunities to grow in the company
    -good for your resume

    Cons

    - relocation is a must if you want to grow
    - the pay is not great except for high positions in big pr0perties

    Advice to Management

    Stop thinking so much about your LPPs and look around you


  8. Greatness is possible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Officer
    Former Employee - Senior Officer

    I worked at Ritz-Carlton

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company, from benefits that are some of the best in the industry, to one of the highest paid , high standards are the goal and are written in cobalt blue and white and must be carried at all times in form of a card.

    Cons

    Lacks training and consistency. Even though it strives for greatness it often finds itself falling short. No, it's not always the employees fault but lack of support from management. The guest is always right, but, as had as we strive to not make the guest that we do not care or are unsympathetic towards them we too as management should work as hard to not have our employees feel the same way. We should state to the gust what this employee has stated to you is correct but I as management will make an exception for you, but please be magnanimous towards him/her. Thus appeasing both guest and employees. It can be done.

    Advice to Management

    Needs someone that training is their forté and who understands the nuance of which our high end guests are accustomed too.


  9. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook II in Truckee, CA
    Current Employee - Cook II in Truckee, CA

    I have been working at Ritz-Carlton

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good pay, benefits and you get holiday pay

    Cons

    Super corporate place to work and its a boys club

    Advice to Management

    You gots to keep it mo real


  10. Awesome staff, management is great too!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, great training, reliable, connections

    Cons

    Horrible hours, long days, stuck up guests


  11. Good.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritz-Carlton

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great to WO for yhRK

    Cons

    slow at times less shifts



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