Riverbed Technology Reviews

Updated May 5, 2015
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3.6
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Recommend to a friend
Approve of CEO
Riverbed Technology Chairman, President, and CEO Jerry M. Kennelly
Jerry M. Kennelly
13 Ratings

Pros
  • A good place for work/life balance (in 45 reviews)

  • Great people, although that can vary widely depending on the group you're in (in 27 reviews)

Cons
  • The company is growing up and going through several changes right now, but I believe they are on the right direction (in 12 reviews)

  • lots of growing pains but its a growing company (in 21 reviews)

More Pros and Cons

13 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    A sinking ship with no future vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Escalation Engineer in Bracknell, England (UK)
    Current Employee - Escalation Engineer in Bracknell, England (UK)

    I have been working at Riverbed Technology

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Free snacks - Convenient location

    Cons

    - Political and backstabbing culture - Demoralizing and dictatorial management, you're told to suck it up whether you like or not - Deceptive and disconnected senior management - No career progression and poor training - TAC engineers are consumed as call agents in a very much sweatshop environment - Unstable company with no vision, plan or competent drivers DO NOT get hyped by the name and the self-promoted reviews by riverbed. Opnet acquisition killed riverbed and now its just a piece of a nasty investment by thoma bravo who care nothing but increasing profits by any means, this include kicking out loyal employees and chopping products. Company's CEO is struggling to maintain vision and valued employees and a lot of folks have left for much better opportunities elsewhere including the main company founder. Absolutely stay clear, its not a technology company anymore.

    Advice to Management

    For once be honest


  2. Helpful (2)

    Nice company - Management could do better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Escalation Engineer in Bracknell, England (UK)
    Former Employee - Escalation Engineer in Bracknell, England (UK)

    I worked at Riverbed Technology

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Nice working environment and very nice people (I worked in their UK Support Team). Good facilities. Salaries are okay but working as a "Level 3" Support Engineer can be horrible because of the lack of Level 1 or 2 tiers (much to my surprise after I had joined).

    Cons

    No triage of cases and lip-service to prioritisation degrades the customer service and debilitates the engineer! Some managers are truly open to suggestions and improvements but are almost always thwarted by upper-management. I did like working there but felt that I had no chance of progressing any further - I would have been a first-line support engineer for the rest of my life. What a great shame.

    Advice to Management

    Please employ someone to take some of the first-line cases. So-called "Level-3" engineers should not be abandoning cases where there are real problems to answer a call about a serial number or shipment. TAC engineers aren't switchboard operators!


  3. great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Escalation Engineer in Bracknell, England (UK)
    Current Employee - Escalation Engineer in Bracknell, England (UK)

    I have been working at Riverbed Technology full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    everything was perfect i really enjoy

    Cons

    don't like the layer support model


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  5. Escalation Engineer IN UK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Escalation Engineer in Bracknell, England (UK)
    Current Employee - Escalation Engineer in Bracknell, England (UK)

    I have been working at Riverbed Technology full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome flexibility, opportunities to grow, Good stock plans and stock bonuses

    Cons

    None at the moment so nothing bad to report


  6. Helpful (2)

    Genuinely a great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Services Consultant in Bracknell, England (UK)
    Current Employee - Professional Services Consultant in Bracknell, England (UK)

    I have been working at Riverbed Technology full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture, openess, rewards, freedom, respect and trust to do a good job. You're given all these from the start which just lends its self to wanted to achieve.

    Cons

    One does not come to mind that would not be just a general gripe that could be applied to any business and human character.

    Advice to Management

    So far so good, everyone seems focused on the right changes and direction.


  7. Helpful (1)

    Great products, needs better direction (which seems to be coming).

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Bracknell, England (UK)
    Current Employee - Systems Engineer in Bracknell, England (UK)

    I have been working at Riverbed Technology full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    As mentioned, the product set is great, and getting better. The acquisition trail has been sensible and builds to a solution set that makes sense to our customers.

    Cons

    The culture is a little exclusive, if you are not one of the "family" (i.e. been here a long time, or not in the US) it can be difficult to be heard.

    Advice to Management

    Try and learn from the experience you are bringing in from your acquisitions, rather than try and change them.


  8. Helpful (2)

    Excellent place to work and develop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Bracknell, England (UK)
    Current Employee - Sales Manager in Bracknell, England (UK)

    I have been working at Riverbed Technology full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent products direction and vision, a place where you can develop as an individual. The company values its employees and funds and develops them as a part of their culture.

    Cons

    Targets and target increases can be adventurous, so over achieving can be difficult.

    Advice to Management

    Sensible traget increases


  9. Help is available around each corner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Bracknell, England (UK)
    Current Employee - Engineer in Bracknell, England (UK)

    I have been working at Riverbed Technology full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Brilliant work ethos, approachable management

    Cons

    Open floor plan does not really work with high levels of sound being generated at times.

    Advice to Management

    Open floor plan is good, makes people approachable, but at times the sound generated is fairly high and it becomes difficult to concentrate, or make a call without sounding as if your in a call centre.


  10. Trusted to do the job. Work hard - play hard!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Bracknell, England (UK)
    Current Employee - Regional Sales Manager in Bracknell, England (UK)

    I have been working at Riverbed Technology full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Trust from senior management Support from multiple colleagues Realistic targets Rewarded for success & hard work No micro management

    Cons

    Bracknell office/UK office location Too slow to react to poor performers and address them

    Advice to Management

    Carry on trusting your staff and don't let the companies inflated size/growth affect this and turn in to a micro managed company.


  11. So far, challenging and exciting.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senor Sales Engineer in Bracknell, England (UK)
    Current Employee - Senor Sales Engineer in Bracknell, England (UK)

    I have been working at Riverbed Technology full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people, the great technology and an exciting and vibrant environment

    Cons

    Splits and lack of teaming across regions.

    Advice to Management

    Properly enforce that we are now an international company and make sure that 'old' ways of doing business are discouraged.....the US is not always right!!



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