Riverbed Technology

  www.riverbed.com
  www.riverbed.com

Riverbed Technology Reviews

Updated December 12, 2014
Updated December 12, 2014
506 Reviews
4.1
506 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Riverbed Technology Chairman, President, and CEO Jerry M. Kennelly
Jerry M. Kennelly
435 Ratings

Review Highlights

Pros
  • Having worked at some other places I find a great work life balance here" (in 45 reviews)

  • Great people, although that can vary widely depending on the group you're in (in 27 reviews)


Cons
  • The company is growing faster than its engineering process is evolving (in 12 reviews)

  • Growing pains associated with transforming sales team to a multi-product solution sales team (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Not a happy company to work for. high salary is not everything.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Asia, TX
    Former Employee - Engineer in Asia, TX

    I worked at Riverbed Technology full-time (more than an year)

    Pros

    good salary and insurance are retaining employees. core products are excellent.

    Cons

    Too strict. no conversation and discussion. micro management and due to tight work, some employees are very selfish and playing games. maybe usa environment is much better but ourside usa, tech job is horrible and harsh.

    Advice to ManagementAdvice

    trust your people and do not micro manage people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Dedicated Organization of People, But Losing Focus of Overall Vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Riverbed Technology full-time

    Pros

    - In my experience, I worked with quite a few smart, dedicated, and friendly groups of people, although some of these qualities are mutually exclusive depending on the department and what people want.

    - Some of the company’s products (not the ones from acquisitions) are still top performers in the WAN optimization industry.

    - Customer service folks are very helpful and knowledgable in the appropriate subject matter.

    - Although at times it can be an exercise in indulgence, the marketing people know how to get your attention for Riverbed's products, services, and company values. They definitely know how to get your attention.

    - Salary and perks are quite good.

    - San Francisco office is at a decent location for food and public transportation.

    - Some of the best employee training ever offered.

    Cons

    I learned a lot from working at Riverbed, but I should also stress the following fundamental problems that highlight the current state of the company.

    - About the San Francisco office location:

    680 Folsom was a modern makeover for the office, but I seriously questioned some of the design and floor layout decisions made for the company. My office floor was disturbingly sparse about a third of the time I was there, every week. Many office cubicles were empty, and a lot of departments moved to cubes with window views without needing facility approval. My former department was oftentimes one of the few departments present on the floor. It was a very quiet workspace in our part of the floor. If you manage a department that is all about cross-functional team collaboration, it would be best to move to a more populated area in the building, if the company is all about the open-office policy.

    - Stock options that are of little to no market value and worth. I've never worked at a company that had as big of golden handcuffs (a.k.a. RSUs) as this place.

    - Some departments thrive on processes, and others work with little to none. Developers that did not follow processes were, not surprisingly, the most difficult to work with.

    - Poor vertical communication across departments, and sometimes within a single department as well. YMMV.

    - Witnessed quite a lot of politics getting in the way of relationships between employees and managers. This impacts the willingness to grow in your respective field for career advancement.

    - Product and project managers that lead and kick off projects based on anecdotal stories, as another reviewer pointed out. Not on actual, fact-based data. There were many meetings in the beginning of a project's development cycle that wasted other team members' times, and concluded with more questions left unanswered, delaying the overall project schedule and fleshing out the product roadmap. I sympathized with the program managers that worked tooth and nail to run these meetings successfully for all involved.

    - No clear vision of where the company needs to go.

    - The nature of the work environment encourages micromanagers to wear multiple hats and work in projects to completion, and take most of the credit because of their official job title.

    - The company presents itself as a hybrid mix of startup/corporate values. I think this is a poor way of explaining the company culture overall to those who want to work at Riverbed. Riverbed is not a small company--telling job candidates about the hybrid mix is really covering up the chaotic nature of how the company operates. You either are a startup, or a small/mid/large-sized corporation. Don't pretend to be both. Savvy job candidates know how startups operate.

    - I honestly think that within the next year or two, from watching the public stock ebb and flow, that Riverbed should be bought by a bigger, more structured corporation. Going private would also be good for the company and the engineering organization, but that only means the company leaders need to work thrice as hard to re-strengthen the product portfolio so that the company stock would be desirable and profitable again. Highly unlikely, given the growing competition with other WAN optimization products.

    Advice to ManagementAdvice

    I agree with other reviewers. Riverbed needs to start over as an organization. Stop living in the past. If you don’t want to be bought out by the likes of Cisco, you need to strengthen your current product portfolio and re-evaluate your team leadership. If you’re a manager and don’t know where to take your department, get your employees on board and create ideas together.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Glad place to work until large acquisitions started...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Chicago, IL
    Current Employee - Senior Account Manager in Chicago, IL

    I have been working at Riverbed Technology

    Pros

    WAN optimization is a very solid; management is very sound; marketing is exceptional

    Cons

    integration issues with large acquisitions; probably should have bought smaller players.

    Negative Outlook
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  5.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in San Francisco, CA
    Current Employee - Consultant in San Francisco, CA

    I have been working at Riverbed Technology full-time (more than an year)

    Pros

    Great atmosphere and easy going work environment

    Cons

    Some Management seem to be in this "Circle" that aren't qualified for their positions

    Advice to ManagementAdvice

    Doing great at hiring employees.. Not so much in selecting Middle Management

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good Company for motivated individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Riverbed Technology

    Pros

    - Good Culture
    - Invests in employee with training

    Cons

    - Needs consolidation/reducing IT tools

    Advice to ManagementAdvice

    - Diversify energy to all the products Riverbed owns.

  7.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Riverbed Technology full-time (more than 3 years)

    Pros

    Great Regional Teams, RSU, Stock Options, ESPPs plus Amazing Health Benefits

    Cons

    Too many process could be simplified, less/no growth opportunity regional offices, wearing too many hats to perform task compare to HQ that it was specialize to every positions.

    Advice to ManagementAdvice

    Please don't overlooked the contributions of other regions as well. Give opportunity to grow.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company. Unfortunately in a shallow market space.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member of Technical Staff in Sunnyvale, CA
    Former Employee - Member of Technical Staff in Sunnyvale, CA

    I worked at Riverbed Technology full-time (more than 3 years)

    Pros

    - Awesome people
    - Flat hierarchy hence no fighting for promotions. People try to work together to get things done.
    - Minimal management interference
    - Tech is given the room to get the product/feature working
    - Excellent focus on developer driven quality
    - Great work/life balance

    Cons

    - Very minimal review process, almost no feedback
    - Employee levels are kept internal, its hard to say if you are doing a great job or not
    - No cash bonus
    - Flat stock price, hence no new projects

    Advice to ManagementAdvice

    - Engineering culture is awesome, but need to get more projects going

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Strategy and investments out of sync with market trends

    Former Employee - Director
    Former Employee - Director

    I worked at Riverbed Technology full-time (more than an year)

    Pros

    Empowering culture, very smart people

    Cons

    Company's primary product, for which Riverbed charges a brand premium, is rapidly being commoditized in the marketplace, and share is being captured by lower-priced competitors. However, investments in other solutions to grow and bolster Riverbed's business continue to be underfunded relative to the shrinking core business. This is across the board - R&D, sales and marketing, etc.

    Advice to ManagementAdvice

    Assume a longer term view. View market more broadly.

  10. 6 people found this helpful  

    Generally great employees but a lack of courage and leadership is slowly destroying this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering Manager in Bethesda, MD
    Former Employee - Engineering Manager in Bethesda, MD

    I worked at Riverbed Technology full-time (more than 10 years)

    Pros

    As a long-time OPNET employee, when we were acquired in 2012 I was skeptical but optimistic. After a while I realized that my hopes would not come to fruition, although there are definitely some things to like about Riverbed:
    - Overall, the people are smart and dedicated. This applies to the company at large, but especially in Bethesda, where the OPNET work ethic still applies.
    - People are also kind and thoughtful. They want to do the right thing.
    - Management is willing to invest in training, which is generally of a high quality.
    - The facilities are excellent, especially in Bethesda (although the open office trend at the rest of the company is not a good one, despite what management might claim).
    - The benefits are generally quite good, especially the ESPP program and standard stock option distribution.
    - Engineering is generally left alone by other departments, which is usually a good thing.
    - The overall workplace environment is healthy - it is a progressive company that cares about its employees.

    Cons

    But here's the bad news: I want to make clear that I'm writing this not out of any sort of retribution - I left the company on generally good terms - rather, I want people that are considering joining Riverbed to get the full picture, which I think other reviews may not offer. I'm often mystified as to how Riverbed seems to achieve its high ratings as a company to work for - my only conclusion is that, like much at Riverbed, it's a triumph of marketing.

    Some negatives:
    - There is really no leadership. Remote offices are left to their own devices. There is little-to-no coordination between development teams, even those that are co-located.
    - Communication is exceedingly poor. There are regular meetings to communicate some sort of message about what is coming up, but often this is blather from executives and extremely San Francisco (read: SteelHead) focused.
    - Management is generally reactive, not proactive. If you're happy, then they're happy to let you continue along whatever path you might be on. If you're unhappy, well, good luck getting anything to change.
    - Product management is scattershot at best. In many cases they have no idea what they're doing, content to guide product direction on anecdotal stories instead of actual data. Combine that with waterfall-like development approaches and you end up with products that are always playing catchup.
    - Riverbed advertises itself as a company where you can take the initiative, but it seems as if there's a small cadre of people in SF that really make the decisions without much input. Case in point: If you are a non-managerial engineer, your title is "Member of Technical Staff". Most find this ridiculous, but because some of the founders didn't like how hierarchical their former company felt, they decided that titles were unnecessary. Of course, they all have elevated titles.

    Advice to ManagementAdvice

    Start over. You are no longer a small company with one product that hit it big. You are a monolith that needs strength, leadership, and coordination. You need to create a culture of innovation and drive, which doesn't happen on its own. Revamp the marketing and product management organizations, and create a CTO office that actually has some teeth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Decent and stable place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Bethesda, MD
    Former Employee - Senior Software Engineer in Bethesda, MD

    I worked at Riverbed Technology full-time (more than 5 years)

    Pros

    - Practically 0 office politics.
    - Extremely good HR and immigration benefits (the former OPNET paid for everything).
    - Loose hierarchy, informal relationships with superiors.

    Cons

    - Not in an exciting field. Opportunities are limited.
    - Many of OPNET products are legacy and work in a sandbox like environment. Still no services offered in cloud.

    Advice to ManagementAdvice

    Management was good.

    Recommends
    Neutral Outlook
    Approves of CEO

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