Riverbed Technology Reviews

Updated July 21, 2015
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3.4
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Riverbed Technology Chairman, President, and CEO Jerry M. Kennelly
Jerry M. Kennelly
140 Ratings

Pros
  • A good place for work/life balance (in 45 reviews)

  • Great people, although that can vary widely depending on the group you're in (in 27 reviews)

Cons
  • The company is growing up and going through several changes right now, but I believe they are on the right direction (in 12 reviews)

  • lots of growing pains but its a growing company (in 21 reviews)

More Pros and Cons

166 Employee Reviews

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  1. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in San Francisco, CA
    Former Employee - Senior Product Manager in San Francisco, CA

    I worked at Riverbed Technology full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Some of the best talent in Silicon Valley

    Cons

    Bit of confusion about brand identity

    Advice to Management

    Get back to basics.


  2. Helpful (1)

    Good work/life balance, good people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in San Francisco, CA
    Current Employee - Senior Director in San Francisco, CA

    I have been working at Riverbed Technology full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Balanced work load, flexible hours, San Francisco HQ, founder is still the CEO

    Cons

    A little unstructured for a $1B+ company, several top/key employees have departed putting the company in a transitional state - too much people knowledge an not enough systems and processes can't withstand the personnel turnover without causing issues. Annual merit raise cycle is targeted at 3.5% - after a few years of this, especially in a hot market like San Francisco, an your salary really falls behind the market.

    Advice to Management

    Slow down and focus on business-critical processes. Rotate people in jobs to highlight areas that are relying on people instead off systems an processes.


  3. Highs and Lows over the past 5 years.

    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Riverbed Technology full-time (More than 5 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours. Can work from home often. Free snacks and drinks in the ktchen. Great products with over 25,000+ customers.

    Cons

    After the recent OpNet acquisition and the Thoma Bravo deal, the company has hit rock bottom losing lots of talent. Some organzations are like a revolving door.

    Advice to Management

    Folks need to feel confident the company can remain viable after all the recent activities and going back to a private.


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  5. Great place to work without incentives

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Riverbed Technology full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    This is a great place to work. Depending upon what position one is in, there does not seem to be much of micro management

    Cons

    One can put all the efforts in performance, but compensation adjustment is very poor other than few of the insiders.

    Advice to Management

    If you value your employees as much as you announce, than put some compensation adjustment also along with it.


  6. Poor Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Administrative in San Francisco, CA
    Former Employee - Network Administrative in San Francisco, CA

    I worked at Riverbed Technology full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    In the early years, Riverbed was a fun place to work. EVERYONE understood the benefits of teamwork. Unwavering support during product launches paid off with excellent stock options. The hours were long occasionally, but management had your back and truly appreciated each and every sacrifice that was made for the organization.

    Cons

    It's now 2015 and the company had a huge layoff that resulted in a great loss of knowledge and experience. People who are now left in charge within management have their own private agendas and don't concern themselves with their staff's goals. If you choose to interview at Riverbed, make sure to ask what attrition is like at Riverbed. You'll see the whole horror of what you're walking into at that point.

    Advice to Management

    Get on board with company goals. If you're a new manager now that they have terminated the existing ones, understand that you can't get anything done on your own without showing your employees respect.


  7. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Riverbed Technology

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great technology and great people.

    Cons

    Culture is slowly changing for the worse. Integration of Opnet has been slow and cumbersome. Steelhead development seems to have slowed down with no clear feature roadmap currently visible.

    Advice to Management

    Value the technical staff


  8. Helpful (10)

    Era of Privatization: Rebuilding or Spinning Off?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Francisco, CA
    Current Employee - Director in San Francisco, CA

    I have been working at Riverbed Technology full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The first 5 years had excellent technology and good management in key roles; the hands-off style of the CEO let some mistakes to come up in this period that caused some key employees to leave or switch roles to the detriment of the company, but it seemed possible lessons could be learned. Benefits in the US are fairly leading, although they aren't as good as some of the competition the most important stuff is covered well. Internationally, the benefits are far less competive on the important benefits, but the free snacks and drinks are maintained. After Riverbed learned some mistakes when expanding internationally, the priority should have been to make Riverbed a more competitive employer in the local market, rather than just duplicate what HR thinks is standard in the US market and replicate it outside the US rather than adapt policies to local IT markets. There are still significant HR issues in international offices to this day.

    Cons

    Riverbed lost focus, notably with an acquisition that: was not tightly screened enough for solution/trending market fit for Riverbed had issues working through the culture of the acquired firm was too expensive in cost for the value of the acquired company; the founders of the acquired firm were paid hundreds of millions USD and overstated the value of the firm; but their employees got very little and a wave of key employees with critical value for Riverbed left, adding to delays in integrating the companies had delays and confusing messages about the overlap in products and the timeline of updating or merging the products or dropping some products had a model for implementing overlay sales and SEs that had a lot of challenges was late in simplifying installation of the offerings that are a good market fit but too complex to install without SE/PS has a delayed, incomplete partner enablement plan on the new offerings. Some of the lessons learned with the Mazu acquisition happened again because of poor planning and introverted culture from a fair bit of the acquired employees and management that didn't focus on a partner enablement strategy. These were factors in disappointing Wall Street and turning to being bought out to go private. The acquisition was communicated very poorly and it seemed the benefit was mostly for the c-staff as there was a layoff that did not make sense for growing organically. The private equity firm's first call to employees pushed them to invest $5k of their own monies in the private company, rather than offering equity in lieu of RSUs or ESPP. This was a bad message at the wrong time. Losing the SVP TechOps, CTO, GM for the Storage Delivery BU, the Storage Delivery BU Technical Leader, and a key engineer for SteelCentral over the past several months after a previous worry when the co-founder left and took some key product talent and engineers to a startup has added to the uncertainty about Riverbed's ability to innovate and focus besides the distraction caused by the privatization.

    Advice to Management

    Be honest with your employees - alot of goodwill and trust was lost in the last year. Think twice before laying off or underutilizing champions that are skilled up and experienced and either hold a key role or are capable of handling several roles. Alot of the new employees and managers are inexperienced or brought over their skills from a large company without analysis on how to take the best points and add value to the current Riverbed state. Instead, it seems like alot of very talented stars were let go and underperforming folk were kept on because they cost less to the company. The company should encourage the A players to want to stay and find the right role if its a matter of restructuring; with the uncertainty in direction and rumors of more layoffs after the recent (over 30%) round.


  9. Helpful (1)

    Wait and see after going private

    Current Employee - Member of Technical Staff in San Francisco, CA
    Current Employee - Member of Technical Staff in San Francisco, CA

    I have been working at Riverbed Technology full-time

    Pros

    Everyone got vested with the acquisition

    Cons

    Doesn't appear to be good replacement for RSUs


  10. Helpful (1)

    QA Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Engineer in San Francisco, CA
    Former Employee - QA Engineer in San Francisco, CA

    I worked at Riverbed Technology full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good work life balance. Riverbed is a really good company location wise, it is the heart of San Francisco, and employee can choose to work. Free snacks.

    Cons

    Some of the top talents are leaving or has already left Riverbed. The core business of WAN optimization is still good, but other than that there isn't much growth on other areas. The new owner is private investment firm, and to them everybody is replace-able or it is just a number. I am really glad that seen the good days of Riverbed, it is the people that made Riverbed so special. It is hard to be promoted in riverbed. I have seen competent engineers got stuck the same title for 6+ yrs, while less competent engineers got promoted to be managers and senior managers.

    Advice to Management

    I hope you can really turn things around for this "billion pre-ipo" company. As a former employee, I don't want to see Riverbed go down.


  11. Helpful (7)

    New structure is causing Pain

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in San Francisco, CA
    Current Employee - Regional Sales Manager in San Francisco, CA

    I have been working at Riverbed Technology full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great Great Products Some Great managers and staff

    Cons

    Some bad managers A one size fits all strategy A saturated Wan market Products are not yet joined up Competition is moving ahead whilst Riverbed goes through its reorg and have the focus in their product sector

    Advice to Management

    SE's and Sales people cannot be all things to all men. Running with such a disparate product set makes Jack of all trades, Master of none. The Wan Opp and Performance management sale are two complete different things and cannot be treated the same way. Go back to specialisation.



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