Riverside Community Care

  www.riversidecc.org
  www.riversidecc.org
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Riverside Community Care Reviews

Updated April 2, 2014
Updated April 2, 2014
12 Reviews
3.8
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Scott M. Bock
4 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    CSC review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Riverside Community Care

    Pros

    Solid company structure and administration.

    Cons

    Low wages similar to any healthcare position.

  2. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Riverside Community Care full-time for more than 3 years

    Pros

    Great work environment. People are great and it is satisfying work. You know that you are making a difference.

    Cons

    Low wages. Just when you think you've caught up with work, there is more

    Advice to ManagementAdvice

    None. Keep up the good work.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Unforgettable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Riverside Community Care

    Pros

    Great leadership and amazing clients.

    Cons

    The same kind of issues that come with any human services field.

    Advice to ManagementAdvice

    Listen to your employers the same way you do now.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Riverside is a stand up organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Support Counselor  in  Hopedale, MA
    Current Employee - Community Support Counselor in Hopedale, MA

    I have been working at Riverside Community Care full-time for more than 5 years

    Pros

    Lots of opportunities for advancement, in my opinion. Amazing trainings. A knowledgeable and supportive management team. Flexibility in schedule. Opportunity to work with a population who is very deserving of support. Rewarding positions.

    Cons

    Hourly rate is not great, but that reflects the priorities of our society, not the generosity of the company. I've read a lot of these reviews of the salaries offered by Riverside. I have to say that I very much disagree with the ones alleging that Riverside pays less than comparable non-profits. I've worked for a few different agencies and Riverside offers better benefits packages and a higher hourly rate. There are also a lot of opportunities for overtime, but few people capitalize on this. Working in this field at a counselor level in general is difficult if you don't have more than one job to support you, but this is by no means a reflection on Riverside. Scott Bock and the Riverside Team are constantly advocating for higher rates and are trying their best to have the funds released to the workers who need it most. Working at a counselor level and receiving a counselor rate is not a long term plan in terms of supporting yourself, but is an amazing opportunity to expose yourself to the field and to work with some truly awesome people.

    Advice to ManagementAdvice

    I've thoroughly enjoyed my managers & directors over the years I've worked here. I've been very lucky. I guess the only advice I could dispense is never underestimate the value of a simple 'Thank You' to your staff. It goes a long way and has been one of the reasons I have stayed with the company this long. I've been fortunate enough to have worked with a management team who understands the value of this. Just a random thought- it would be nice to see some expansion in the Western Mass area of the state!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    It is a great organization!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administration  in  Dedham, MA
    Current Employee - Administration in Dedham, MA

    I have been working at Riverside Community Care full-time for more than 3 years

    Pros

    People are great to work with from top to bottom.

    Cons

    Salaries are not that great!

    Advice to ManagementAdvice

    If you want to hold on to good employees, you need to increase their salaries!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    overworked, underpaid, burned out, not respected, dismissed, abandoned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support  in  Dedham, MA
    Current Employee - Desktop Support in Dedham, MA

    I have been working at Riverside Community Care full-time for more than 5 years

    Pros

    several great co-workers I'll miss, but when I left, none of em kept in touch

    Cons

    my personal effects, some were shipped to me, the rest they "claimed was company property"
    so in effect, the company stole from me

    Advice to ManagementAdvice

    7 years I spent with riverside, now I am bitter at the friends I lost, my stolen property cause I was escorted out without being allowed to collect my things. for a mental health organization, they sure don't give a dang about the mental health of their employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Director of Recruitment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Recruitment  in  Dedham, MA
    Current Employee - Director of Recruitment in Dedham, MA

    I have been working at Riverside Community Care full-time for less than a year

    Pros

    Great organization with the primary focus is helping people!

    Cons

    Work can be challenging for employees in the field.

    Advice to ManagementAdvice

    continue to promote from within.

    Recommends
    Positive Outlook
  9.  

    Good Employer... but feel left out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Service Coordinator  in  Cambridge, MA
    Current Employee - Service Coordinator in Cambridge, MA

    I have been working at Riverside Community Care

    Pros

    Opportunities within agency to grow...

    Cons

    Dont have much offices in boston area

    Recommends
  10. 4 people found this helpful  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Dedham, MA
    Former Employee - Anonymous Employee in Dedham, MA

    I worked at Riverside Community Care

    Pros

    Overall, lots of people that truly care and want to do good work. Generally, from staff to management people's hearts are in the right place.

    Cons

    Completely oblivious to realities. Salaries are low, if not insultingly low. HR makes ridiculous claims about them offering benefits that make up for the salary being below even most non-profit's status that are just patently false (while 5 dollar movie tickets are nice, its not making up the missing thousands of dollars from my salary or providing decent and inexpensive health insurance)

    Advice to ManagementAdvice

    Get into the real world and accept that as long as you under pay your employees and allow them to be treated poorly by midlevel managers that turnover is going to be constant and dissatisfaction (not with the work people do, but with the company as a whole) will be high. People eventually realize they can find the same job else wear at a better wage.

    Doesn't Recommend
  11. 1 person found this helpful  

    The In-Home Family Therapy Program's Therapeutic Mentor/Outreach Specialist position is overall fun and rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Therapeutic Mentor and Outreach Specialist
    Current Employee - Therapeutic Mentor and Outreach Specialist

    I have been working at Riverside Community Care full-time

    Pros

    kindhearted coworkers and supervisors, flexible hours, ability to do a decent amount of work from home or on the road, clients want and appreciate your help, you can really make a difference in people's lives, unlike many Bachelor's-level jobs in mental health you will likely feel like you have dignity and receive respect, if you are in an unsafe situation you can leave (unlike in residential programs or special ed. schools), you will never have to restrain anyone

    Cons

    little to no opportunity for advancement, limited tuition reimbursement (you may not care about that), lots of driving, no funds for activities or supplies for sessions so if you want to do anything with clients it comes out of your own pocket

    Advice to ManagementAdvice

    I think you're doing a really good job

    Recommends
    Positive Outlook

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