Robert Walters

  www.robertwalters.com
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Robert Walters Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.2 60 reviews

86% Approve of the CEO

Robert Walters Chief Executive Robert C. Walters

Robert C. Walters

(29 ratings)

63% of employees recommend this company to a friend

Review Highlights

Pros
  • There is a good training programme in place, especially for people new to recruitment, which helps ease the process(in 5 reviews)

  • Good training ground for those who are new to recruitment(in 3 reviews)


Cons
  • Very long hours- expect to be working til midnight Monday to Friday, weekends etc(in 5 reviews)

  • Turnover rates used to be high, but has reduced to regular attrition rates as with any sales job(in 4 reviews)

60 Employee Reviews
in
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    • No Opinion of CEO

     

    commission based recruitment made some recruiters unethical

    Annonymoue (Current Employee) Kuala Lumpur (Malaysia)

    Prosbig global company with global brand

    Consbe careful on some of the recruiters here as he will cheat you to the wrong job because of the commission and good pay rise. Don't simply believe they will find a good job for you.

    Advice to Senior Managementwhen you have promoted such unethical recruiter that mean you are agreeing his unethical behavior.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Terrible place to work

    Anonymous Employee (Former Employee)

    ProsCan't think of any right now, they provided breakfast, pretty office?

    ConsIf you aren't money driven and willing to step over everyone else then this place wouldn't be for you. Terrible experience, micro managed and KPI's unrealistic - if it looked like you would hit them, they were increased

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Glorified "Car-salesman" position

    Consultant (Former Employee) Singapore (Singapore)

    ProsMulti-cultural staff
    Lively
    The company does spend a lot on looking good, and trying to pamper clients. Thus, there is a lot of glitzy parties, etc.

    ConsIt is a perpetual number-chase. There is no quality in the work, just chasing the sales number. Management starts pushing sales targets down your throat, especially as the quarter end approaches. There is an obvious ego crisis going on in most of the management; when people leave due to unrealistic demands being asked of them ( attrition rate is about 4-5 a month, in an office of 100), the management turns around and says that "they are not meant to excel". In my time there, I saw top sales people from Banking, IT, etc all come in, and leave within 2 months because of the micromanagement levels. There is also plenty of back-stabbing / undercurrents and sarcastic jibes / verbal wars going on, and they try to mask this by claiming that it is a "dynamic, high-pace environment" One can really feel themselves deteriorating intellectually and emotionally after working there for a while. In order to survive here, the single biggest thing that one needs is a massive tolerance for ridicule/ insult and intense pressure, but be prepared to NOT be compensated for doing so as one might expect in other industries.

    Also, there is added pressure in the form of internal competition; top management always demand to know why team A is not pulling in as much sales as team B, and this pressure gets pushed down to the consultants. The sales and marketing team is doing well, but other teams struggle and the managers tend to do a blame game, pinning it on the consultants. Many a time, the managers will pack up and leave for their many party / drinking sessions whilst the consultants will pull late hours. The worst bit is the group bonus scheme, which is another reason why many leave. One does not earn commission according to their sales numbers, but instead, earn a "discretionary" bonus only AFTER they hit a target. Even then, it is siphoned off mostly to the managers. Micromanagement and padding managements' wallets are the main orders of business.

    Advice to Senior ManagementDo not micromanage the teams, and focus only on sales all the time.
    Also, wringing the consultants dry because the industry is failing is rather a bullying tactic, rather than a proper recovery plan. The model of business, and the percentage margins need to go down if they are to keep up with the market or in-house recruitment.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Unpleasant Experience in Shanghai office

    Senior Consultant (Current Employee) Shanghai, Shanghai (China)

    ProsGood incentive system for delivering revenue

    ConsFake friendly working environment.
    Not people caring
    Immature and non professional management
    Unfair contract proved by all witness

    Advice to Senior ManagementBe honest and professional

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Horrible. - Singapore office.

    Consultant (Current Employee) Singapore (Singapore)

    ProsGood PSL but loads of companies are hiring their own in house and HR and with the rise of online marketing i.e linkin, it is losing business.
    Structured with different recruiters specialising in different specialisations.
    International brand name. Get to transfer overseas if you survive.

    ConsRead what one guy said about the Singapore office earlier and its all true.
    People are here one day and gone the next. Turnover rate is about a close 40 in the past year. In an office of about 100 that's a high percentage. I don't even think that its that high for law or banking.
    Very rule bound.
    Some teams are made up of only new PRCs and the few selected directors there have been there way too long so they think that they own everything, client's relationships etc and get very territorial about it.
    What they want are PRCs that contribute into the bonus pool but not hit the tier so that they will not take any bonus home. If you are in it for the money, this place is not for you unless you manage to survive till managerial or directorial level because the bonus scheme is not even clear.
    Highly politicised environment as well. Depending on which team you are in some may be slightly better than others. Some desks are cash cows but the micro management there will kill you first.

    Advice to Senior ManagementNo advice to management its not going to change.

    Advice for people who want to join- Unless you are keen on wasting some time and you can't get a job elsewhere. You have been warned. I wish I read this before I joined.

    – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Good company brand but not necessary mean having good recruiter

    Consultant (Current Employee) Petaling Jaya (Malaysia)

    ProsThe company brand name looks good

    Conssome of the recruiters are not professional and no job ethic. Though company brand name seem like looks good but be careful and don't simply trust the recruiters.

    Advice to Senior Managementplease don't simply hire only good talking recruiters, hire more mature and ethical recruiters to maintain your company brand name

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Tokyo office- awful place to work- avoid!

    Anonymous Employee (Former Employee) Tokyo (Japan)

    ProsLots of candidates and clients.
    Great place if you are new to recruitment- and a graduate.
    If you make alot of money you'll be a Manager in a year at least.
    International environment and chance to move abroad with career.
    Great place as a Manager- you'll make lots of money.

    ConsYou will be allocated what Walters wants you to recruit for- and usually one of these will be a tricky customer or a PSL where you just get a JD and can't meet the Line Manager.
    Very long hours- expect to be working til midnight Monday to Friday, weekends etc. One Saturday night I passed the office and the lights were on at 10pm. Expect to be working til midnight towards year end.
    There is Management everywhere, and they want their company cars and need paid- you'll be treated like a naughty child most of the time and be told off non-stop.
    if you are not on the phone the team PA will join in and bully you too to get on the phone.
    Not a place for experienced consultants- if a graduate outperforms an experienced member of staff they will use this as an example and say 'look at this'. They don't value experience at all and see experienced Consultants as expensive and costly.
    A bit like 'Mad Men' the Tokyo office is very male, chauvanistic and is a bit 1960's- lots of comments about weekend conquests etc.
    If you are an expat forget any help or assistance to do anything- you'll have to do it all yourself, which, if you don't speak Japanese, is your worst nightmare.
    You've got to be very careful what you say- everything has a double edged meaning here.
    Very aggressive environment- mainly graduates who've taught in English schools, being rude and aggressive to one another all day.
    U'd join Walters to get a big PSL and candidates- you'll get that anywhere in Tokyo as there are so few recruiters.
    Management are very young- you can be an Associate Director at 28- which just doesnt make sense in any other recruitment firm.
    You are forced to go out and drink even when you don't want to. Women can get away with it but men can't.

    Advice to Senior ManagementChange working hours- let staff go home the same time as you.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    In the end it was hard to wake up in the mornings

    Recruitment Consultant (Former Employee) Sydney (Australia)

    ProsMost of the systems and process are well organised and smooth. Although organising billing to clients and dealing with backend finance team can be tortuous.
    As a manager it is easy to motivate/demotivate your staff by paying them more/paying them less than they deserve in their bonus
    Decent training for staff, although most employees have previous recruitment experience
    Large numbers of staff to feed information off and big name in the market

    ConsMisogynist boys club
    Being "one of the boys" is viewed more highly than performance or general input to the business
    Client relationships are not very strong and PSA/SLAs are generally poorly negotiated
    Terrible staff retention and choice of new hires often very poor
    Aggressive and rude behaviour by management (and subsequently by staff) is only frowned upon
    Bonuses are rarely equivalent to what would be paid to a commission based consultant
    Generally very negative environment to work in - very very low staff motivation and happiness so very tough for managers
    Highly transaction based recruitment style

    Advice to Senior ManagementUnderstand that treating your clients and staff so poorly will eventually mean loosing all client relationships
    Most should resign - others should go on leadership coaching courses
    Understanding recruitment without understanding business creates a transactional environment

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    crap

    Anonymous Employee (Former Employee)

    Prosnone to speak of. white boys club

    Consloads. unless you are a white

    No, I would not recommend this company to a friend

    • Culture & Values
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    4 people found this helpful  

    Disjointed, low morale and high turnover office

    Consultant (Former Employee) Singapore (Singapore)

    ProsA well established company with international opportunities

    ConsIn recent years, the Singapore office has seen massive turnover at all levels and current management is poor and unpopular. The nature of the company means its a place for people to start their recruitment careers, and then move on. This is principally because its low paid both in terms of salary package and commission. The comment below that its an excellent place to work is clearly by a Manager/Director who is in denial. Morale is the worst I've ever experienced, as is turnover. There are better places you can start your recruiting career.

    Advice to Senior ManagementAs with the previous comment, no advice is given because nothing will change. This is an office in terminal decline.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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