Robert Walters Reviews

Updated August 31, 2015
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Robert Walters Chief Executive Officer Robert Walters
Robert Walters
55 Ratings

Pros
  • There is a good training programme in place, especially for people new to recruitment, which helps ease the process (in 5 reviews)

  • Team based structure, so very little of the backstabbing that happens at a lot of firms (in 5 reviews)

Cons
  • Long hours- working in sales means in many respects you have to be 'in it; to win it' (in 5 reviews)

  • As with most sales roles, one has to sacrifice work/life balance (in 3 reviews)

More Pros and Cons

98 Employee Reviews

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  1. Featured Review

    Helpful (5)

    Fantastic new starter process and professionalism from start to finish during the interviews.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Consultant in London, England (UK)
    Current Employee - Recruitment Consultant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team environment that is refreshing in the recruitment industry. Genuine specialist professionals who care about their job and the candidates they are working with. Fantastic office culture with enough of a work life balance.

    Cons

    Like any sales/ recruitment role you have good and bad days. The best thing is to communicate with your manager and take advice where needed during the troughs.

    Advice to Management

    Very impressed by the recruitment process and induction. Having run my own business for 5 years I was pleased to see a business that cared so much about it's new starters.


  2. Helpful (2)

    Hell Machine - MICRO-MANAGEMENT STYLE (Singapore Office)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Robert Walters full-time

    Pros

    Good training ground for those who are new to recruitment good working environment; if you do not have a family; no friends; no loveones; nothing better career to get into

    Cons

    staff is treated as a company furniture; no life; no room for creativity; staff comes and switches on their robotic monotonous life; every single seconds you have to please your upper management; no value for work but have to think of upper management, i.e. AD, MD, and above > this is the company where you do not have to think, just deliver them the numbers, per seconds, per day, per week... > KPI is more important than revenues

    Advice to Management

    you know what is going on, admit it... its about time to value your staff as "human beings" and not your kind of furniture or property


  3. Helpful (2)

    Not a great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Jakarta Pusat (Indonesia)
    Former Employee - Consultant in Jakarta Pusat (Indonesia)
    Doesn't Recommend
    Neutral Outlook

    I worked at Robert Walters full-time (Less than a year)

    Pros

    Great exposure on how big corporate run the business

    Cons

    management is not supportive of local initiative, alot of back stabbing


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  5. Helpful (5)

    Disjointed, low morale and high turnover office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Singapore (Singapore)
    Former Employee - Consultant in Singapore (Singapore)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Robert Walters full-time (More than a year)

    Pros

    A well established company with international opportunities

    Cons

    In recent years, the Singapore office has seen massive turnover at all levels and current management is poor and unpopular. The nature of the company means its a place for people to start their recruitment careers, and then move on. This is principally because its low paid both in terms of salary package and commission. The comment below that its an excellent place to work is clearly by a Manager/Director who is in denial. Morale is the worst I've ever experienced, as is turnover. There are better places you can start your recruiting career.

    Advice to Management

    As with the previous comment, no advice is given because nothing will change. This is an office in terminal decline.


  6. Helpful (2)

    crap

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    none to speak of. white boys club

    Cons

    loads. unless you are a white


  7. In the end it was hard to wake up in the mornings

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in Sydney (Australia)
    Former Employee - Recruitment Consultant in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Robert Walters full-time (More than 3 years)

    Pros

    Most of the systems and process are well organised and smooth. Although organising billing to clients and dealing with backend finance team can be tortuous. As a manager it is easy to motivate/demotivate your staff by paying them more/paying them less than they deserve in their bonus Decent training for staff, although most employees have previous recruitment experience Large numbers of staff to feed information off and big name in the market

    Cons

    Misogynist boys club Being "one of the boys" is viewed more highly than performance or general input to the business Client relationships are not very strong and PSA/SLAs are generally poorly negotiated Terrible staff retention and choice of new hires often very poor Aggressive and rude behaviour by management (and subsequently by staff) is only frowned upon Bonuses are rarely equivalent to what would be paid to a commission based consultant Generally very negative environment to work in - very very low staff motivation and happiness so very tough for managers Highly transaction based recruitment style

    Advice to Management

    Understand that treating your clients and staff so poorly will eventually mean loosing all client relationships Most should resign - others should go on leadership coaching courses Understanding recruitment without understanding business creates a transactional environment


  8. Helpful (2)

    Tokyo office- awful place to work- avoid!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tokyo (Japan)
    Former Employee - Anonymous Employee in Tokyo (Japan)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Robert Walters full-time (Less than a year)

    Pros

    Lots of candidates and clients. Great place if you are new to recruitment- and a graduate. If you make alot of money you'll be a Manager in a year at least. International environment and chance to move abroad with career. Great place as a Manager- you'll make lots of money.

    Cons

    You will be allocated what Walters wants you to recruit for- and usually one of these will be a tricky customer or a PSL where you just get a JD and can't meet the Line Manager. Very long hours- expect to be working til midnight Monday to Friday, weekends etc. One Saturday night I passed the office and the lights were on at 10pm. Expect to be working til midnight towards year end. There is Management everywhere, and they want their company cars and need paid- you'll be treated like a naughty child most of the time and be told off non-stop. if you are not on the phone the team PA will join in and bully you too to get on the phone. Not a place for experienced consultants- if a graduate outperforms an experienced member of staff they will use this as an example and say 'look at this'. They don't value experience at all and see experienced Consultants as expensive and costly. A bit like 'Mad Men' the Tokyo office is very male, chauvanistic and is a bit 1960's- lots of comments about weekend conquests etc. If you are an expat forget any help or assistance to do anything- you'll have to do it all yourself, which, if you don't speak Japanese, is your worst nightmare. You've got to be very careful what you say- everything has a double edged meaning here. Very aggressive environment- mainly graduates who've taught in English schools, being rude and aggressive to one another all day. U'd join Walters to get a big PSL and candidates- you'll get that anywhere in Tokyo as there are so few recruiters. Management are very young- you can be an Associate Director at 28- which just doesnt make sense in any other recruitment firm. You are forced to go out and drink even when you don't want to. Women can get away with it but men can't.

    Advice to Management

    Change working hours- let staff go home the same time as you.


  9. Good company brand but not necessary mean having good recruiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Petaling Jaya (Malaysia)
    Current Employee - Consultant in Petaling Jaya (Malaysia)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Robert Walters full-time (More than 5 years)

    Pros

    The company brand name looks good

    Cons

    some of the recruiters are not professional and no job ethic. Though company brand name seem like looks good but be careful and don't simply trust the recruiters.

    Advice to Management

    please don't simply hire only good talking recruiters, hire more mature and ethical recruiters to maintain your company brand name


  10. Helpful (3)

    Horrible. - Singapore office.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Singapore (Singapore)
    Current Employee - Consultant in Singapore (Singapore)
    Negative Outlook

    I have been working at Robert Walters full-time (Less than a year)

    Pros

    Good PSL but loads of companies are hiring their own in house and HR and with the rise of online marketing i.e linkin, it is losing business. Structured with different recruiters specialising in different specialisations. International brand name. Get to transfer overseas if you survive.

    Cons

    Read what one guy said about the Singapore office earlier and its all true. People are here one day and gone the next. Turnover rate is about a close 40 in the past year. In an office of about 100 that's a high percentage. I don't even think that its that high for law or banking. Very rule bound. Some teams are made up of only new PRCs and the few selected directors there have been there way too long so they think that they own everything, client's relationships etc and get very territorial about it. What they want are PRCs that contribute into the bonus pool but not hit the tier so that they will not take any bonus home. If you are in it for the money, this place is not for you unless you manage to survive till managerial or directorial level because the bonus scheme is not even clear. Highly politicised environment as well. Depending on which team you are in some may be slightly better than others. Some desks are cash cows but the micro management there will kill you first.

    Advice to Management

    No advice to management its not going to change. Advice for people who want to join- Unless you are keen on wasting some time and you can't get a job elsewhere. You have been warned. I wish I read this before I joined.


  11. Unpleasant Experience in Shanghai office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Shanghai, Shanghai (China)
    Current Employee - Senior Consultant in Shanghai, Shanghai (China)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Robert Walters full-time (Less than a year)

    Pros

    Good incentive system for delivering revenue

    Cons

    Fake friendly working environment. Not people caring Immature and non professional management Unfair contract proved by all witness

    Advice to Management

    Be honest and professional



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