Rochester Gas and Electric

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3.2 4 reviews

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Mark S. Lynch


67% of employees recommend this company to a friend
4 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great Pay,Benefits Room for Growth!!

    Customer Service Representative (Former Employee) Rochester, NY

    ProsGood Environment, Great work life balance, great pay.

    ConsHaving to be on call during bad weather/outages. Having people yell at you about their service, but that comes with the territory, lol.

    Advice to Senior ManagementContinue what you guys do!! The call center was a great place for me, working with people who actually not only cared about how you were at work, but genuinely cared about you as in indivual and your situation. It truly felt like a 2nd family and not just a call center...

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Amazing support, great company, and a family atmoshphere working environment

    Customer Service (Current Employee) Rochester, NY

    ProsWorking with a great family oriented company has been wonderful and while working there if there is a family emergency they allow you to just go and take care of yourself and family members. Opportunities are endless within different departments too.

    ConsDifficult to move up within the company as many businesses are.. at times people feel unless you know someone.. you won't get anywhere unless you have an astounding amount of experience.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Lousy run ship for such a big company!

    Senior Account Manager (Former Employee) Rochester, NY

    ProsJob security for lineman and gas crew. Not so for other workers
    Grand-fathered workers get 6 weeks of vacation . Unheard of in modern industry.

    ConsVERY bureaucratic! A heavy Top-down organization
    Communication? What communication? Management communicates on a need-to-know basis and 99% of the time they think you don't need to know.
    Unless you are a generic office worker (or management), moving around the company is hard to do since the positions are specialized. No career path. Opportunities usually mean you have to move out of town to another location.
    Politics are rampant - Divisions are overly protective of their interests
    Pay raises. They will tell you that you should be thankful to just have a job.
    Layoffs. Very secretive as they ask people to leave on the slide, yet they went from a company of 3800 down to 700-800.Did YOU read about that in the papers?

    Advice to Senior ManagementEmployees are intelligent and DO need to know what is happening in the company because it directly affects THEM.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    ok place to work

    Anonymous Employee (Former Employee) Rochester, NY

    ProsJob security is good once your hired. Opportunities are if you willing to move to other offices since they are owned by Energyeast which includes NYSEG.

    ConsManagement is terrible
    Pay raises are hard to come by
    Have to do everything management says other wise will be written up

    Advice to Senior ManagementListen to your employees

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