Rochester General Health System

www.rochestergeneral.org
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Rochester General Health System Reviews

Updated May 4, 2015
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2.9
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Rochester General Health System CEO Mark Clement
Mark Clement
22 Ratings

32 Employee Reviews

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  1. Helpful (2)

    Fair pay, bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Rochester, NY
    Current Employee - Analyst in Rochester, NY

    I have been working at Rochester General Health System

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay is fair, coworkers are hardworking, friendly, and positive.

    Cons

    Management is disconnected from the group. Expect you to be able to complete a project with no direction, no plan on how, no effort from them, just get it done so they can cross it off their list and look good.

    Advice to Management

    Leaders lead from the front, bosses lead from the back. They're a bunch of bosses here but no leaders.


  2. Helpful (1)

    Mismanaged & Micromanaged

    Former Employee - Reidman Campus On KIngs Hgwy in Rochester, NY
    Former Employee - Reidman Campus On KIngs Hgwy in Rochester, NY

    I worked at Rochester General Health System (More than 8 years)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Good pay, enjoyed working with my co-workers, enjoyed the job I was doing, free on-site gym for employees was a great benefit

    Cons

    Management primary concerned with themselves--open door policy is a joke, poor communication & if someone has a real issue & goes to HR it proves to be a waste of time because HR will support management for poor conduct --it's a shame because there are a lot of good employees that deserve better

    Advice to Management

    Adhere to the STARS behavior
    S--Service
    T-Teamwork
    A-Positive Attitude
    R-Respect
    S-Safety


  3. Helpful (1)

    Clerical

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rochester General Health System

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great pay, access to gym free for employees which is great. But that is about all I can see as far as this place being a great place to work.

    Cons

    Bad management. losts of favoritism, high turn overs for most of the organization

    Advice to Management

    give new employees more time to learn the job before you just throw them on their assignment alone, listen more to concern of your employees.


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  5. Helpful (2)

    Nursing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nursing
    Current Employee - Nursing

    I have been working at Rochester General Health System full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I enjoy my direct team members, we watch each other's back!

    Cons

    Where do I begin? Current manager talks down to employees. HR offers no real solution. The sole purpose of my job is to cram 10 hours of work in a 7.75 hour day. Only concern of the company is to save, save, save money! It is force fed to you so often, you wonder if the patient stands a chance!

    Advice to Management

    Come down to earth! Walk in my shoes!!!!!


  6. outpatient dialysis

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dialysis Nurse Licensed Practical Nurse in Rochester, NY
    Current Employee - Dialysis Nurse Licensed Practical Nurse in Rochester, NY

    I have been working at Rochester General Health System full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great to work for, practice what they preach

    Cons

    if you have to work at the hospital parking is a pain


  7. Helpful (4)

    Corporate culture wolf in healthcare sheep's clothing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Medical Care Provider in Rochester, NY
    Current Employee - Licensed Medical Care Provider in Rochester, NY

    I have been working at Rochester General Health System full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    My coworkers are wonderful to work with and for the most part my 1st level supervisors are also. Overall good patient care. Reasonable compensation and benefits considering current economy.

    Cons

    Ex corporate managers (Kodak as example), tend to ruin the environment. Bonus incentives for management weighted to much for making budget. High turn over in my department. I'm planning on leaving after 5 years (I'll be vested). One of the most important aspects of the hospital - keeping it clean - fails miserably. At times the staff is stretched dangerously thin. Bad for both staff and patients and staff. Bad communication and poorly organized.

    Advice to Management

    To the new CEO - I am hopeful that the letters MD after your name, your good sense of business matters and your primary value of "Treat the patient like family" will influence the system in a very positive way. Watch out for ex corporate managers (Kodak as example), they may be good or they may be wolves. Change the bonus incentives for management to include a much higher weighting on patient and staff satisfaction not so much for making budget.


  8. Helpful (1)

    Overall I think the company has good values, although there should be more unity.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Rochester, NY
    Current Employee - Registered Nurse in Rochester, NY

    I have been working at Rochester General Health System full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You make more money as a clinical nurse I (once you hit the year mark) than strong or highland and I can't imagine accepting LESS money for the work I do

    Cons

    I don't like my specific unit and am looking to move to another. There are no unions here and every floor can make its own policies to whatever the manager sees fit within reason. And if you want to move up you have to do a ridiculous amount of work to make $1-2 more an hour. Not worth it in my opinopn.


  9. Helpful (3)

    Not the best experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Office Associate
    Former Employee - Business Office Associate

    I worked at Rochester General Health System (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, good vacation/pro, nice gym

    Cons

    Little training, everyone seems to hate their jobs, no supervision or interest from supervisors...I did not learn anything about my place of business after 15 months, my coworkers seemed to hate their jobs and it wasn't a friendly work environment. I was never reviewed in any capacity

    Advice to Management

    Actually show some interest in others, work to have better training opportunities


  10. A great learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rochester General Health System

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Co-workers, supportive. Educational opportunities, Many opportunities

    Cons

    Upper management sometimes doesn't listen.

    Advice to Management

    Take advice from your employees who are directly caring for the patients. Listen to their concerns do not just sweep them under the rug.


  11. Helpful (4)

    horrible workplace environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rochester General Health System full-time

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    A hospital is a place for healing and as such this hospital has many dedicated staff members who are the soul of the place.

    Cons

    The current crop of managers simply do not care about the mission of a hospital. They are callouss, pernicious and money driven.

    Advice to Management

    If you bury your head in the sand and continue to elevate persons with no decency nor sense of mission for what a hospital is, you will reap what you have sown.
    A hospital is not a place where widgets are created nor is it a place where services should be intentionally rushed. A hospital is a place of healing and it is supposed to be a humanitarian enterprise.
    However you have certain people in positions of power who oversee others and do not consider their staff as anything more than widget makers.
    This is morally and ethically wrong and it needs to stop.



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