Rock-Tenn Reviews

Updated September 17, 2014
Updated September 17, 2014
135 Reviews
2.5
135 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rock-Tenn Chief Executive Officer and Managing Director Steven C. Voorhees
Steven C. Voorhees
9 Ratings

Review Highlights

Pros
  • Very good pay and benefits, Rock-Tenn is a solid company in its own right (in 5 reviews)

  • Competitive Pay and room for growth (in 4 reviews)


Cons
  • Mid level management has no regard for people or their work/life balance (in 7 reviews)

  • Long hours and poor communication (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Used to be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Machine Operator  in  Marion, NC
    Former Employee - Machine Operator in Marion, NC

    I worked at Rock-Tenn full-time for more than 10 years

    Pros

    employees are great people to work with, there is no hard job to hard to do, easy work. The pay is okay for the area. A lot of over time

    Cons

    Twelve hour shift rotations. They want you to work on the days off due to being short handed all the time. have to learn many different jobs and not get compensated for it. Moved into a newly remolded building then tried to reinvent the wheel, made a lot of changes to the way employees done there jobs that they have been successful doing for over 70 years. Now the company has went down hill.

    Advice to ManagementAdvice

    Let the employees do what they know to do. Listen to employees they see first hand what is going on. If it looks good on paper it don't always look good where the rubber meets the road.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good place for now not long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Saint Paul, MN
    Current Employee - Anonymous Employee in Saint Paul, MN

    I have been working at Rock-Tenn full-time

    Pros

    It is a great place to learn a lot.
    Flexible hours
    Great medical insurance
    Incredibly smart and capable corporate base

    Cons

    The pay is not great
    There doesn't seem to be any incentive to perform, as no matter how hard one works or how much is accomplished, a 2% raise is almost always going to be the result
    There doesn't seem to be ability to move up

    Advice to ManagementAdvice

    Thought should be put into maintaining talented, hard working employees. Motivate people to perform well or stick around by allowing for upward movement in careers and pay scale.

    No opinion of CEO
  3.  

    Hard Work = What?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Rock-Tenn full-time for more than a year

    Pros

    Great starting job, good resume builder

    Cons

    Old school mentality, with no outside benefits. No company bonding. Come to work, stress, give your all go home.

    Advice to ManagementAdvice

    Allow the ability to move up, and keep promises that you make.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Lot of indecision, divisive / leadership lacking not able to work out internal problems.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rock-Tenn

    Pros

    Company is solid. Able to reinvest in business. Need continue to invest in what makes real money.

    Cons

    Talk a lot about safety but do not walk the talk. To many mid level managers that have no vision

    Advice to ManagementAdvice

    Threatening your employees is no way to lead. Choose managers that are managers, not your buddies. Hire professional HR people with knowledge of programs and benefits company offers. Leaders lead. They don't follow

  6.  

    Tight ship, very little room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Generalist  in  Atlanta, GA
    Former Employee - Human Resources Generalist in Atlanta, GA

    I worked at Rock-Tenn full-time for more than a year

    Pros

    As a company, the business is solid. The numbers are steady and growing.

    Cons

    It's a good ole boys' network. If you want to get to management, it'll be very hard to move up. Most of them have been working 10+ years and are set in their ways. They get easily threatened by new talent and dispose of new talent easily.

    Advice to ManagementAdvice

    Have 360 feedback. One manager alone controls the dismissal of an employee.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Communication Issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Columbus, IN
    Current Employee - Customer Service in Columbus, IN

    I have been working at Rock-Tenn full-time for more than a year

    Pros

    The newer management listens and provides change. Good compensation and non-managers on salary can still get OT.

    Cons

    The newer management listens and provides change. Old management is stuck in their ways. Fortunately new is fading out the old. The processes and training are terrible.

    Advice to ManagementAdvice

    Get some new blood in the company! People with an education and a voice!

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Good company culture changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Supervisor  in  North Chicago, IL
    Current Employee - Production Supervisor in North Chicago, IL

    I have been working at Rock-Tenn full-time for more than 5 years

    Pros

    Pay, benefits, equal pay
    Company takes care of hourly good bonus program

    Cons

    Lack of communication in management
    Hard to promote training is difficult
    Very hard on first year employees most don't last
    Very high turn over
    Corporate does not take care of management team keeps adding more on there plate

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    This place is a dead end for minorities

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rock-Tenn

    Pros

    There are some nice, respectful people working here.

    Cons

    Getting promotions are very hard for minorities. Whenever something of prominence become available, management search high and low to fill the position with a white individual regardless of a minority experience or credentials.

    Advice to ManagementAdvice

    Get rid of those old oudated managers that are still practicing racism due to the fact that they were born in the 40s, and the only thing they know is to treat minorities like second class citizens

  10.  

    Good place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Norcross, GA
    Current Employee - Manager in Norcross, GA

    I have been working at Rock-Tenn full-time for more than 10 years

    Pros

    The company has expanded tremendously over the past 8 years. There is opportunity for advancement if the employee is self-motivated. Home Office culture is improving.

    Cons

    No real effort is made to prioritize workloads, making it difficult to accomplish important tasks. Staffing levels in some areas are not appropriate to the size of the company and desired work output.

    Advice to ManagementAdvice

    There are lots of great employees that work here. Learn to trust them to do their jobs. Also, not everyone needs high pressure to perform.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    95% downside 5% upside.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Forklift Operator  in  Cincinnati, OH
    Current Employee - Forklift Operator in Cincinnati, OH

    I have been working at Rock-Tenn as a contractor for less than a year

    Pros

    Hard working, good Employees. You don't do anything besides sit around all day. Pays better than some other jobs of this type.

    Cons

    I didn't receive the usual first day orientation. In fact I was greeted by being told I have to remove all "jewelry" that "They" don't allow it. Didn't make any sense to me seeing how they're essentially a paper company. I still don't know who my actual boss is, as to the massive lack of communication. If you're considering a position with this company you can forget about a home life. 10 hour days 6 days a week for the most part. They claim they're busy, but I have at least 2 hours of down time every day. It's literally the most boring place I've ever came across. You're not "allowed" to leave for lunch or breaks. Management and the higher ups take this place way to serious considering they produce a product that really isn't necessary for consumers or customers.

    Advice to ManagementAdvice

    No legitimate reason or facts stating why employees can't have piercings. Its a ridiculous rule considering the work environment. For myself it was borderline discrimination and I'm not the type of person the make a claim like that for no reason. Overworked people just want to spend time with their family's. Have an orientation class for every new employee that steps in that building. The hard hats are ridiculous. They should be optional.
     An easy solution to the overtime and overworked employees on just two shifts, is to start a 3rd shift. It could be a part time deal with around 20-25 employee crews averaging 36 hours a week and all shifts could have weekends off.
     Management really needs to work on common courtesy and communication towards their workforce. The building layout works, but could use improvements.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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