Rocket Pop Media Reviews

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  1. Opportunity to learn / not for the long-term.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Rocket Pop Media full-time (More than a year)

    Pros

    -- Friendly tight knit group of co-workers who make going to work enjoyable. -- Management will give you freedom to express your creative vision if you have the drive to demonstrate it. -- You are given opportunities to learn on the job. -- Office lunch time huddles and proximity to some of the best restaurants in Richmond. -- The owners are very open and friendly couple who have their heart in the right place. -- Management is receptive to ideas and growth for the company and staff While they are receptive, these ideas are rarely implemented without pushes from the staff. -- Open office concept can sometimes be very helpful and collaborative. -- Great quality projects and clients (non-profits, national companies, local / small businesses). -- Very relaxed environment and dress -- Be upfront and firm in what your goals are and they will be respected and often times met.

    Cons

    -- The open office layout is highly distracting and harms productivity for all staff members. -- Meetings tend to happen in the middle of the office and employees will leave the building on break to avoid the commotion. This also goes for personal visits, occasional client drop ins and family/work cross overs. -- Employee turn over rate is very high due to varying reasons (wages, environment, growth, management, satisfaction). Not many last more than a year or two making this a less than ideal long-term career which seems to suit management to some degree. -- Stress is translated throughout the office with immediacy. If management or staff is having an issue with something, some members of the team are very vocal and disruptive about this. It creates a tense, uncomfortable, and unprofessional atmosphere. -- Wages are kept low for the majority of employees. Some key staff members were kept at lower wages for no apparent reason and advancement is rarely offered and must be requested. (This seems to be changing and wages are being raised periodically. Management switched the team from hourly to salary at the request of the team and applied raises where appropriate.) -- Employee advancement is unstructured, titles and responsibilities are given without appropriate compensation. -- Management focuses intently on timeliness and erratically sends passive aggressive emails to the staff for a myriad of reasons. Overall office morale is lowered when management is present due to occasional passive aggressive behaviors. -- Unstructured project management and unrealistic timelines due to a lack of education (this does give staff the opportunity to learn to manage themselves though)

    Advice to Management

    Be more proactive in retaining employees by listening to feedback, offering better compensation/benefits, and maintaining a professional environment. Invest some energy into better project management and expectations. Be more open to change.


  2. Laid-back to the point of being unprofessional.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Negative Outlook

    I worked at Rocket Pop Media full-time

    Pros

    - Lots of flexibility when it comes to using the latest technologies. - Laid-back environment with a pretty loose dress code. - On the good days, office moral makes working there a breeze. - During times of low stress (no upcoming deadlines), management can be some of the most pleasant people to talk to.

    Cons

    - No organizational structure - Poor Quality Assurance measures - You'll work on salary but be treated as a contractor (fill in the blanks). - Management doesn't manage stress efficiently - Constant interruptions from members of management to explain something that they have no base level understanding of. - Passive aggressiveness there is a plague.

    Advice to Management

    - Prioritize - Seek humility - Provide better benefits - Provide Sick time and Paid-time off - Focus more on the overall management side of things and trust the professional Developers and Designers you hired (paying more will not only get you quality devs, but the ability to retain them once you find them). - Seek better stress management


  3. No benefits, no PTO, unreasonable demands of employees

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Extremely laidback environment in great location.

    Cons

    No benefits, no paid vacation or sick time, very poorly run start up business with minimal direction given to staff. Most staff members were greatly underpaid and many clients were very unsatisfied with RPM's performance.


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  5. If you value yourself, don't.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer/Developer in Richmond, VA
    Former Employee - Designer/Developer in Richmond, VA
    Doesn't Recommend
    Negative Outlook

    I worked at Rocket Pop Media full-time (Less than a year)

    Pros

    -Young office -Colleagues are willing to work together (and will do so when Management is out) -Lots of client variety, can "get your feet wet" in many areas -Position crossover, designers get development tasks, etc.

    Cons

    -Very poor Management -No upward mobility -No career planning -Policy and Procedures are non existent -Low annual salary with no benefits -Family issues shown in office regularly -Extremely high turnover Basically, if you want to fib to clients, listen to your boss "huff and puff" and then get urgent BS deadlines because of their 'putting off the client', THEN get asked why your first task isn't done, this is the place for you.

    Advice to Management

    Allow the people you hire to do their jobs. Take a week off and realize your business won't fail if you're not in every single email/client conversation. Your employees have brains, let them use them or you will continue to lose them.


  6. exploited is a good way to put it

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend

    Pros

    nice coworkers, nice equipment, autonomy (only sort of), loose atmosphere. there are health benefits (sort of). get to work with a big variety of clients.

    Cons

    operations/process is a mess. projects rushed out too early. meetings on top of the work area, constant interruptions, looks like an agile bay but just leads to micromanagement. expectation of conduct changes every week based on mood. mgmt given ideas to make things better, but doesn't participate even when in agreement. no career growth. pay structure unfair. managers are not held accountable or reviewed. turnover is very high and morale low mainly because employees don't see things changing. for example, things became so absurd at some points that employees met in the middle of the office to commiserate when left alone.

    Advice to Management

    get an mba, make friends with a high up at another creative agency and shadow them. learn about web standards. facilitate business and get out of the way of the creatives. hire a creative director with real experience. stop micromanagement. focus on the big picture. hire a consultant. just realize good, talented people deserve to be treated with more respect. not offering benefits or career advancement or even having a good, open plan is a sign of disrespect and you will always be working uphill to gain it.


  7. Helpful (1)

    one word : Exploited

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cinematographer/Editor/Motion Graphic Designer in Richmond, VA
    Former Employee - Cinematographer/Editor/Motion Graphic Designer in Richmond, VA
    Doesn't Recommend

    Pros

    No dress code. Almost too casual atmosphere. Great coworkers and really nice equipment. Its a small company so you're ideas will be heard.

    Cons

    Even though your ideas will be heard its frustrating to hear them swatted down solely because of a personal issue or being in a bad mood. The upper management is terrible, They have no concept of assigning appropriate deadlines, they create no line of communication between designers and customers and they micro-manage everything, usually stepping on the toes of the actual trained designers.

    Advice to Management

    Sit back and let the designers do their job. Be an advocate for the idea or the goal of the project, not the pusher of unlikely deadlines and injector of half-baked personal ideas.



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