Rogers Communications Reviews

Updated September 1, 2015
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3.2
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Rogers Communications President and CEO Guy Laurence
Guy Laurence
210 Ratings

Pros
  • Work-life balance is great but if you want to be on top of the leader-board you should put in the extra work it takes to get there (in 30 reviews)

  • Good benefits package; the wage is higher than what is paied at the job market (in 58 reviews)

Cons
  • Work-life balance was frowned upon (in 38 reviews)

  • Customer Service Rep pay is deplorable (in 22 reviews)

More Pros and Cons

862 Employee Reviews

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  1. Featured Review

    Helpful (4)

    I adore working at Rogers - Incredible opportunities and exciting views of the future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time (More than a year)

    Pros

    I love Rogers for many reasons. It's been an incredible experience and I feel like a part of a corporate culture that gets bigger and better every day. The new CEO Guy is ... awesome. He has come in and really bulldozed through a lot of 'comfortable but ineffective' ways of doing things. I'm so excited to have someone so modern take Rogers to the great places we're headed. - Amazing opportunities to learn, grow, and work with other areas of the business and move around - Access to some of the most amazing and talented teams - Incredible benefits and stability - Fantastic support by management, leaders, and colleagues

    Cons

    Some areas of the business are disorganized and take a long time to traverse red tape. Some of the leadership and employees are stuck in old-world thinking (scheduling lots of meetings to talk about meetings, not deciding on actions, taking a long time to get back to important decisions, etc). It's much better than it was 6 months ago, and will take time for a company of this size to catch up to those who are supporting the changes. Still working through the kinks of trying to chop off our legacy thinking, technology, and systems. It's a work in progress and takes a different way of looking at things, and while some people haven't caught up yet - it's coming along and we'll get there.

    Advice to Management

    Embrace change. it's 2015 - how we communicate and work needs to change with it. We can't work open and transparently without everyone onboard with moving forward. Support our employees, ensure they feel valued and like they can grow and learn.

    Rogers Communications Response

    Jul 7, 2015 – Employment Brand Specialist

    Thank you for being so open with your feedback! We agree – we’re getting bigger and better every day, and it's because we have people like you on board! Like you said, all good things take time, and ... More


  2. E2E Service Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brampton, ON (Canada)
    Current Employee - Anonymous Employee in Brampton, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications (More than a year)

    Pros

    Overall very good and strong company to work in.

    Cons

    some times internal communications between teams


  3. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Brampton, ON (Canada)
    Current Employee - Analyst in Brampton, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company with good people.

    Cons

    Should end ties with IBM for IT support


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Long time employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Edmonton, AB (Canada)
    Current Employee - Account Executive in Edmonton, AB (Canada)
    Recommends
    Neutral Outlook

    I have been working at Rogers Communications full-time (More than 10 years)

    Pros

    Rogers is a good company to work for. I have been with them almost 20 years and they have always been fair and equitable in their dealings with me. I have held many positions over the years and they are flexible in allowing movement in the company.

    Cons

    Rogers is not seen as a major player in the Alberta marketplace. I have been unable to make any breakthroughs in the new direction toward IP Telephony with any major clients.

    Advice to Management

    Provide better support for the regions via investment in fibre assets and technical support resources.


  6. Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)
    Current Employee - Anonymous Employee in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good pay but you have to work for it great stock options, also great rrsp and retirement fund

    Cons

    hours are pretty bad management is pretty bad stress is a lot at all times targets are hard to hit when everyone is a butt people


  7. Good place to work, but not for the long run

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Calgary, AB (Canada)
    Current Employee - Sales Associate in Calgary, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The job is not difficult; your duties are fairly straight forward, and there is always a fairly simple way to solve a customers issue

    Cons

    Customers have to be the only con of this job. You never know what type of problems they bring to you. sometimes they're problems are not something you can solve, and they don't accept "no" for an answer.

    Advice to Management

    help train employees on products and services more. we are often put in a sink or swim situation, and not having the knowledge about our services only creates a bad impression on the company


  8. rogers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    fun environment, very challenging but it is rewarding if you put the effort in and stick it out. it will pay off at the end

    Cons

    No real cons that I have experienced so far as I am new to the company and dont have much experience yet

    Advice to Management

    my only advice to management would be to try to connect with the employees a little more than they already do


  9. Brampton location

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brampton, ON (Canada)
    Former Employee - Anonymous Employee in Brampton, ON (Canada)

    Pros

    Great benefits, people and work life balance.

    Cons

    Constant shifting priorities and leaders


  10. Good Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Lead in Brampton, ON (Canada)
    Current Employee - Tech Lead in Brampton, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    Work Culture is Good. There is work pressure but opportunity to learn

    Cons

    Little red tape between departments


  11. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Rogers Communications part-time

    Pros

    Management and coworkers were great! Loved my job in this location so much!

    Cons

    Pay can be terrible in slow seasons.



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