Rogers Communications Reviews

Updated July 30, 2015
833 reviews filtered by
  • Canada
  • Any Job Title
  • Any Status
Employment Status

Reset
3.1
Rating Trends
Recommend to a friend
Approve of CEO
Rogers Communications President and CEO Guy Laurence
Guy Laurence
201 Ratings

Pros
  • Work-life balance is great but if you want to be on top of the leader-board you should put in the extra work it takes to get there (in 30 reviews)

  • Good benefits package; the wage is higher than what is paied at the job market (in 58 reviews)

Cons
  • Work-life balance was frowned upon (in 38 reviews)

  • Customer Service Rep pay is deplorable (in 22 reviews)

More Pros and Cons

833 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (2)

    I adore working at Rogers - Incredible opportunities and exciting views of the future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love Rogers for many reasons. It's been an incredible experience and I feel like a part of a corporate culture that gets bigger and better every day. The new CEO Guy is ... awesome. He has come in and really bulldozed through a lot of 'comfortable but ineffective' ways of doing things. I'm so excited to have someone so modern take Rogers to the great places we're headed. - Amazing opportunities to learn, grow, and work with other areas of the business and move around - Access to some of the most amazing and talented teams - Incredible benefits and stability - Fantastic support by management, leaders, and colleagues

    Cons

    Some areas of the business are disorganized and take a long time to traverse red tape. Some of the leadership and employees are stuck in old-world thinking (scheduling lots of meetings to talk about meetings, not deciding on actions, taking a long time to get back to important decisions, etc). It's much better than it was 6 months ago, and will take time for a company of this size to catch up to those who are supporting the changes. Still working through the kinks of trying to chop off our legacy thinking, technology, and systems. It's a work in progress and takes a different way of looking at things, and while some people haven't caught up yet - it's coming along and we'll get there.

    Advice to Management

    Embrace change. it's 2015 - how we communicate and work needs to change with it. We can't work open and transparently without everyone onboard with moving forward. Support our employees, ensure they feel valued and like they can grow and learn.

    Rogers Communications Response

    Jul 7, 2015 – Employment Brand Specialist

    Thank you for being so open with your feedback! We agree – we’re getting bigger and better every day, and it's because we have people like you on board! Like you said, all good things take time, and ... More


  2. Challenging but supportive organization

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications full-time

    Recommends
    Recommends

    Pros

    Plenty of opportunities to advance if you work hard. Fair salaries and benefits. Managers (that I've dealt with anyway) are open to feedback and new ideas, and supportive of personal development and growth. CEO's plan has brought renewed focus to the organization.

    Cons

    Working in the media division, there is increasing pressure to satisfy the demands of advertisers. I understand the need for this, but I fear there is a risk of compromising journalistic integrity. I have to trust management to hold the line on this.


  3. Rogers life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Pros

    Great environment to work in. Positive co workers

    Cons

    Share five words for cons


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A great organization to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Brampton, ON (Canada)
    Current Employee - Senior Manager in Brampton, ON (Canada)

    I have been working at Rogers Communications full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    many great opportunities for growth, creativity and innovation is encouraged and rewarded.

    Cons

    Business units operate in silos, slowing down the execution of initiatives and projects

    Rogers Communications Response

    Jul 24, 2015 – Employment Brand Specialist

    We agree! Creativity and innovation are definitely a big part of who we are. As you know, changes are underway, and we're hopeful they'll encourage more collaboration across the company.


  6. It was OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Toronto, ON (Canada)
    Former Employee - Technical Support Representative in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Benefits with Rogers (First Party)

    Cons

    Just another number when working in the call center


  7. "Great Place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    If you work hard and your call centre metric stat are great, it is easy to get promoted to other departments or other rogers owned company. Great people to work with.

    Cons

    I lived very far, i should have moved closer.


  8. Customer Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Representative in Windsor, ON (Canada)
    Current Employee - Customer Representative in Windsor, ON (Canada)

    I have been working at Rogers Communications full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The best time is when it is time to go home or on break.

    Cons

    You might be sitting in a chair but the job takes your breath away when you have calls coming one after another.

    Advice to Management

    There is no management at our site only leaders that need to take time for the employees and need to be more organized


  9. Good employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Current Employee - Anonymous Employee in Montreal, QC (Canada)

    I have been working at Rogers Communications full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very large company, invests a lot on new technologies.

    Cons

    The workload is often high.


  10. Good company but seems to be lacking...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kitchener, ON (Canada)
    Current Employee - Anonymous Employee in Kitchener, ON (Canada)

    I have been working at Rogers Communications full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Rogers has a lot of good ideas, a lot of good people - A lot of perks, good pay.

    Cons

    I don't see a light at the end of the tunnel... I can't see where the future of Rogers is going. It seems they spend a lot of money on things that aren't so pressing as oppose to things that are. There are a lot of go-getters, but all in all I think many of the people have been there too long and think that they are worthy of something more when they really need a good kick in the butt to get their work done.

    Advice to Management

    Pay attention to your employees - - A lot of the good ones aren't even trying anymore. Pay attention to your slackers, they talk a good talk but really pay attention! Pay attention to your policies and procedures because most of the time its non existent and start caring about where the future is going.


  11. Really depends on who you work for...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Toronto, ON (Canada)
    Current Employee - Analyst in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    - Large corporation, good opportunities to move around - Depending on your team, may have very positive management who are engaged and interested in development

    Cons

    - Slow moving, many levels of management



Showing 833 of 903 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.