Rogers Communications

www.rogers.com

Rogers Communications Reviews in Canada

Updated March 1, 2015
Updated March 1, 2015
682 Reviews
3.1
682 Reviews
Rating Trends

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Approve of CEO
Rogers Communications President and CEO Guy Laurence
Guy Laurence
682 Ratings

Review Highlights

Pros
  • 1- very good Work-Life Balance and people are generally respectful (in 30 reviews)

  • Good benefits package; the wage is higher than what is paied at the job market (in 58 reviews)


Cons
  • Work/Life balance can be challenging but mostly it's a personal choice vs (in 38 reviews)

  • With any customer service job, you can expect some chunky percentile of your client (in 22 reviews)

More Highlights

682 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Great place to work with lots of motivating rewards and room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retention Consultant in Calgary, AB (Canada)
    Current Employee - Retention Consultant in Calgary, AB (Canada)

    I have been working at Rogers Communications

    Pros

    Free phones, good pay and good incentives.

    Cons

    Stressful dealing with rude customers
    but also challenging.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good to start with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TechXpert in Moncton, NB (Canada)
    Current Employee - TechXpert in Moncton, NB (Canada)

    I have been working at Rogers Communications full-time (less than a year)

    Pros

    Shifts are Flexible and good work enviornment

    Cons

    Pay is low and number of calls

    Recommends
    Approves of CEO
  3.  

    Working in their Digital Media Division with Rogers Outrank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Toronto, ON (Canada)
    Former Employee - Inside Sales Representative in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (less than a year)

    Pros

    Friendly staff, great sales experience, qualified managers and potential for growth

    Cons

    Job can be stressful and wear you out

    Advice to ManagementAdvice

    Fun culture, great incentive plan

    Neutral Outlook
    Approves of CEO
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  5.  

    Great way of learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Volunteer in Mississauga, ON (Canada)
    Former Employee - Volunteer in Mississauga, ON (Canada)

    I worked at Rogers Communications part-time (more than a year)

    Pros

    They allow opportunities for learning new skills in TV production including technical work (camera, editing).

    Cons

    This is beneficial for people who don't require income to live since it doesn't pay (it's volunteer).
    But everyone knows that going into it.

    Advice to ManagementAdvice

    Perhaps, let people assist in producing (developing segments, stories, ideas, creative writing outside of technical skills).

    Recommends
    Neutral Outlook
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    Great people, great benefits, great pay structure. Ongoing training and team building exercises. Fun annual sales meetings in off-site locations.

    Cons

    The cons of working in the telecom industry and that of course includes the other top three carriers is the "waiting for the tap on the shoulder" letting you know that your services are no longer required along with 200 - 400 of your co-workers at least twice a year.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Ideal for part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Pros

    Flexible schedule
    Good pay
    Medical and dental benefits

    Cons

    Pressure to sell
    Lots of useless online training

    Advice to ManagementAdvice

    Care for staff benefits

  8.  

    Business Inside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Inside Sales
    Former Employee - Business Inside Sales

    I worked at Rogers Communications

    Pros

    Good benefits, stock options, and good direct managers

    Cons

    All decisions made in Toronto

    Advice to ManagementAdvice

    Work with your team to unlock their potential instead of focusing on your individual steps up to the ladder

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great place to start a career, but too many glass ceilings and growth obstacles to stay for very long.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Toronto, ON (Canada)
    Former Employee - Product Manager in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than 8 years)

    Pros

    Compensation was good, most folks great to work with, lots of different directions to develop some skills and expertise, however, stretching beyond your area or domain had its issues.

    Cons

    Work-life balance was not easy to achieve as demands to perform were high. Certain obstacles and a grade-school type behaviour really detracted from what could have been a great environment.

    Advice to ManagementAdvice

    Very senior management needs to clean out some of the old ways and groups if they intend to succeed in a dynamic business that needs speed of delivery as a key attribute.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Great supportive management that responded to employee feedback

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Toronto, ON (Canada)
    Former Employee - Analyst in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than a year)

    Pros

    - Good, smart people that are fun and interesting to work with
    - Excellent office culture and a sense of responsibility even at the junior levels
    - fair compensation and review system that meets / exceeds industry standards

    Cons

    - Sometimes the company doesn't put customers first (or at least is perceived that way)
    - could have more perks but understand budget constraints
    - Overall, cons are not too bad

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Director role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Toronto, ON (Canada)
    Former Employee - Director in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than a year)

    Pros

    Innovative, fast paced environment, good benefits and pay

    Cons

    highly political and politics often over rules what should be done.

    Advice to ManagementAdvice

    Let ideas and not politics rule the day.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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