Rogers Communications Reviews in Canada

Current Employee – been working at Rogers Communications

Pros – good place for partime
rogers blair exit place off 417

Cons – to many changes

rogers blair exit place off 417

Advice to Senior Management – keep price low

Current Employee – been working at Rogers Communications full-time for less than a year

Pros – Excellent working environment, Best Health coverage, Company Shares option, Faith Rooms, Big Cafeteria, Tim Hortons and StarBucks inside the campus

Cons – Old technologies, Commuting between downtown and brampton campus

Advice to Senior Management – Migration to new technologies

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Rogers Communications

Pros – Great atmosphere and diversity at Rogers

Cons – limited career development opportunities at Rogers

Advice to Senior Management – career share

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Rogers Communications full-time for more than a year

Pros – Great work environment, convenient office location, all facilities to do the work properly
Good salary
Great benefits
Growth possibilities
Satisfying job

Cons – Rigid management structure
Communication between different department is not good
Rapid policy changes, long term vision or growth policy not very consistent

Advice to Senior Management – Long term. Growth planing badly needed

Yes, I would recommend this company to a friend

Current Employee – been working at Rogers Communications full-time for more than 7 years

Pros – Ability to move around - people have gone from call centre agents to VP's

Cons – Cost cutting and layoffs have caused the rest of the resources to be overworked with no work life balance.

They expect you to work extra hours and don't recognize you

Management looks for their best interest and couldn't care less about you

Company has changed for the worse since Ted's death. Increasing competition will only make the environment even worse

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Rogers Communications

Pros – the compnay offers good benefits

Cons – stress is there for any cal center job

Former Employee – worked at Rogers Communications full-time

Pros – Small team, great people to work with. Lots of perks.

Cons – Lack of communications between departments, too much politics.

Yes, I would recommend this company to a friend

Current Employee – been working at Rogers Communications for more than 7 years

Pros – - Good at organizing capitals (real estates, spectrum, and etc.)
- Internal opportunities exist
- Stable work hours
- Good benefits
- Good people around

Cons – - Slow on decision making (process management)
- Lack of leadership/strategy (decisions are adjusted based on competitors)
- Willingness to change (hard to change the culture with many long serving employees)
- Need to balance better between Technology, Sales and Customers
- Very political between departments, too much focus on budget
- Putting most of the work to the front line, lack of support from the upper level

Advice to Senior Management – Has a lot of improvement since I started working in the company. It probably takes time to make changes, and not all changes may take positive effects. There are few noticeable issues:
Lack of leadership from upper management - good idea to improve customer service, but upper management never showed their willingness to support (New features? 5 years plan?). It seems management are there to manage assets and buy time?
Complicated process - processes are too complicated, and require too many people to be involved, particularly for small project or minor changes from maintenance perspective.
Politics everywhere - difficult to make changes with politics everywhere. Re-org (layoff) took place once in a while, but little has changed.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Rogers Communications full-time for more than a year

Pros – - Good benefits and pension
- Good work-life balance
- Opportunities to move within the company

Cons – - Too much office politics, wasting days to get simple answers from people
- Lack of communication between departments even though the work is highly related
- No employee engagement
- Corporate fitness centre cost money

Advice to Senior Management – - Put more focus on providing the best for the customer instead of using duopoly position to shut out competition like Netflix
- Use less contractors, quality and continuity of projects are suffering
- Reduce department politics and competing mindset

Yes, I would recommend this company to a friend

Former Employee – worked at Rogers Communications full-time for more than 3 years

Pros – Great work / Life balance.

Cons – Way too many lay-offs in the recent years.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company