Rogers Communications

  www.rogers.com
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Rogers Communications Reviews in Canada

Updated August 19, 2014
Updated August 19, 2014
590 Reviews

3.3
590 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rogers Communications President and CEO Guy Laurence
Guy Laurence
81 Ratings

Review Highlights

Pros
  • Good benefits, defined benefit pension plan, 50% discount on all services (in 45 reviews)

  • Rogers offers flexibility, work life balance and great benefits (in 19 reviews)


Cons
  • Work/Life balance can be challenging but mostly it's a personal choice vs (in 35 reviews)

  • Cost cutting and layoffs have caused the rest of the resources to be overworked with no work life balance (in 10 reviews)

More Highlights

527 Employee Reviews Back to all reviews

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  1.  

    Decent average company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Lead  in  Toronto, ON (Canada)
    Current Employee - QA Lead in Toronto, ON (Canada)

    Pros

    Large company, great employee discount, great compensation, competitive benefits

    Cons

    - Lack of opportunities
    - Too much politics and red tapes

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Inside Sales. Rogers Outrank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative  in  Toronto, ON (Canada)
    Current Employee - Inside Sales Representative in Toronto, ON (Canada)

    Pros

    Laid back culture, amazing people, good incentives

    Cons

    micromanaged. senior management has a major disconnect with the sales reps, can get extremely repetitive and frustrating.

    Advice to ManagementAdvice

    Let's start delivering better results for our clients so we can provide proof for our potential clients enticing them to do business with us. The red flags about our product are self made.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Feedback..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Vancouver, BC (Canada)
    Former Employee - Sales in Vancouver, BC (Canada)

    Pros

    Good colleagues
    Good employee benefits

    Cons

    Lack of professionalism in Management

    Advice to ManagementAdvice

    Should be more employee focused

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Rogers review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)

    Pros

    great colleagues to work with

    Cons

    Senior Management lacks direction & focus

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Sadly, Rogers is a company which lives up to its reputation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Toronto, ON (Canada)
    Current Employee - Analyst in Toronto, ON (Canada)

    Pros

    This is a large company. You can expect very good benefits and other fringe bonuses associated with a large company. The new CEO does seem genuinely interested in improving the company and there are many decent people working there.

    Cons

    Usual "big corporation" problem with silos both in departments and in technology. The current CEO is trying to break down departmental silos, but there is still no will to clean up the back-end technological hodge-podge which creates loopholes, system issues with all sorts of legacy software (some of the cable switching programs date to the 1960's!) and wastes vast amounts of everyone's time and money. Replacement initiatives have been stillborn, or half-implemented, worsening the problem rather than improving it.

    Pay is slightly worse than industry standard for many middle positions, though recent attempts have been made to address this.

    There is also a great deal of tribal empire building, as certain managers and directors pad their departments, promoting within a clique (usually people they came up with). If you're in, you're in, if you're out, you're out, regardless of skills, discipline, personality or other objective factors. Some departments have become horribly bloated in this way, with a very high manager-to-staff ratio of (1:4 was the worst I personally observed).

    The darkest aspect of this company is an underlying ethos that affects many senior managers. Put simply, it is to do anything you can get away with. Cuts in an initial salary offer to new hires, responsibilities shifted to suppliers or companies, corners cut, spurious firings disguised as layoffs, prices and fees raised, service lowered, you name it. It even works internally with the little departmental empires: If a director can dump something ugly on another department, they will. If they can take the credit for something or grab a lucrative task which will increase their department size and budget, they will.

    This leads to the final point: Loyalty is foreign here. You must fight your co-workers for promotions to maintain forward momentum. If you dare to become comfortable in a position for four or five years, your reward is to move to the top of the layoff list, as they calculate how they can hire someone who hasn't had X years of raises. If you do not climb the ladder, you will be kicked off.

    Advice to ManagementAdvice

    Knock your directors and senior managers down a peg. And a half. Lord knows they could use it.

    If anyone needs more oversight there, it's senior management, not frontline employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    So far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Architect  in  Brampton, ON (Canada)
    Current Employee - Systems Architect in Brampton, ON (Canada)

    Pros

    The company promotes work-life balance. Allow employees to work from home. The benefit is generous

    Cons

    Not much room to get promotion. Salary increment is less than inflation

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    one flew over the cuckoo's nest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Toronto, ON (Canada)
    Former Employee - Software Developer in Toronto, ON (Canada)

    Pros

    It is so hard to write the pros. If you are working there, you are employed (big pro). You get paid on-time, as promised (another big pro).

    Cons

    You seriously have to be a tool to be in management at Rogers. (And prematurely balding or greying is a big career booster.) Reporting to management are mid level yes men whose sole responsibility is to make their direct boss look good internally. They can spin a positive story with any numbers. 2k over 1k is 100% improvement but it is still a sucky result.

    Advice to ManagementAdvice

    Get rid of the fools. They are easy to spot if they have a Pres, SVP, or VP title. And at least half the Directors too.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Outdated strategy with poor execution !!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Program Manager  in  Toronto, ON (Canada)
    Former Employee - Senior Program Manager in Toronto, ON (Canada)

    Pros

    Legacy, Benefits, Flexibility, Steady Bonus, Fair Pay.

    Cons

    Terrible execution and changes that resulted in loosing great people and experts that will have to be rehired again, HR was disaster in current change of management in Rogers, they are wasting a lot of money and time that will be difficult to regain in Q3 and Q4.

    Advice to ManagementAdvice

    Get rid of people that don't contribute and waiting foe severance package because they work for Rogers 15 + years and hire people that are experts and are willing to work hard for Rogers.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    urgh.

    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Designer  in  Toronto, ON (Canada)
    Former Employee - Web Designer in Toronto, ON (Canada)

    Pros

    Location, Gym, Tim Hortons, Goodwill close by.

    Cons

    Pay. No work/life. Too much middle management.

    Advice to ManagementAdvice

    Too much middle management, viciously protecting themselves, without a thought to the future.

    Doesn't Recommend
  11.  

    Once very promising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director Sales  in  Toronto, ON (Canada)
    Former Employee - Director Sales in Toronto, ON (Canada)

    Pros

    I joined the company believing anything was possible. There was so much to be excited about: positive atmosphere, great campus, outstanding resources, fair pay, interesting products.

    Cons

    Majority of VPs (and higher) hired and promoted are men. Some with obviously less experience than their female counterparts. True of some companies but more pronounced at Rogers. It has become more noticeable in the past 3-4 years as the company has had consistent layoffs. Many chosen to be laid off have been ambitious, hard working, smart, out spoken women. The route to succeed as a woman, it was often said, was to keep your head down, create as little waves as possible. Even if that meant working at only 50% rather than 110%. I tried it and it resulted in a promotion! But I did not have the same pride in myself, in my work, in my job. It robbed my spirit. I chose to leave.

    According to public information, there is 1 female member (9%), who is non-family, sitting on the Board of Directors. There is 1 female member (7%) on the Senior Leadership Team. Zero female Presidents. That is extremely low for a leading diversified Canadian communcations and media company.

    Advice to ManagementAdvice

    For the sake of Rogers corporate performance and shareholder returns, don't ignore 50% of the population. Women are the main consumers of Rogers products and services. Reevaluate and truly consider hiring and promoting a cross-section of high-potential women for leadership roles. Rogers has the potential to be great again. To be relevant, innovative & bold it needs to do things differently and shed its reputation for being a dowdy, out-of-touch boys club.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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