Rogers Communications Reviews

Updated March 30, 2015
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715 Employee Reviews

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  1. Workforce Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Pros

    Great benifits. Friendly environment

    Cons

    As big corporate, your efforts are some time lost and are not apprised.

    Advice to ManagementAdvice

    Make the job less stressful by giving more freedom to work

  2. Great place to work with lots of motivating rewards and room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retention Consultant in Calgary, AB (Canada)
    Current Employee - Retention Consultant in Calgary, AB (Canada)

    I have been working at Rogers Communications

    Pros

    Free phones, good pay and good incentives.

    Cons

    Stressful dealing with rude customers
    but also challenging.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful

    Current Employee, Down town Toronto

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst, Finance/Fraud in Toronto, ON (Canada)
    Current Employee - Analyst, Finance/Fraud in Toronto, ON (Canada)

    I have been working at Rogers Communications

    Pros

    Paid training, Good benefits, Retirement-Employer matching, 50% Employee Discount on wireless, cable, HSI services. Met some great people, make few life-time friendship.

    Cons

    Too much favoritism that is destroying employee morale over time, Causing brain drain. It took me only 6 years to get my first promotion. Hiring managers are never upfront to internal applicants, they secretly advice HR of their favorite candidate. HR is mostly very vague as to what happened to your job application, why you were not selected for an interview or what qualification they think missing in you. Even few promotions took place without job posting. Having college or University degree is just a joke. People with high school diploma but having Rogers supervisory experience mainly call centre supervisory, have been progressively promoted to management levels. Whereas some managers opening heard of making claims that they will never hire any one with Masters level education. Can't believe with this mentality how this company is planning to usher into 21st century.

    Advice to ManagementAdvice

    Rogers wireless has been loosing its market share fast in last few years due to smaller, better competition. Today's employees are much smarter that a generation ago. You simply can't keep employees quite by fear or fear of bad job market. So please wake up, invest in employee engagement process and inspire, motivate and develop employees. Mr Guy Laurence, walk the walk and talk the talk. Stop this constant lay-off scare. Stop outsourcing nice back office jobs to India (yes India! remember Ted build Canadian company not Indian firm) Some of our friends have been laid off after 15-20 years of service. What are they supposed to do at this age dear sir when they don't know any thing beside Rogers?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. Good to start with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TechXpert in Moncton, NB (Canada)
    Current Employee - TechXpert in Moncton, NB (Canada)

    I have been working at Rogers Communications full-time (less than a year)

    Pros

    Shifts are Flexible and good work enviornment

    Cons

    Pay is low and number of calls

    Recommends
    Approves of CEO
  6. Store Manager,
    Review manager all aspects of the store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Edmonton, AB (Canada)
    Current Employee - Store Manager in Edmonton, AB (Canada)

    I have been working at Rogers Communications

    Pros

    Valued contribution. The culture is valued as a industry leader. Taking history of the company and developing our best in people

    Cons

    compensation in regards to the location we need to apply more compensation to make it worth valued people to join our teams. This has been a hold back for many of our stores in this region

    Advice to ManagementAdvice

    It would be prudent to develop more career opportities driving valued employees to stay. Compensation is a must to deal with considering the region.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Working in their Digital Media Division with Rogers Outrank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Toronto, ON (Canada)
    Former Employee - Inside Sales Representative in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (less than a year)

    Pros

    Friendly staff, great sales experience, qualified managers and potential for growth

    Cons

    Job can be stressful and wear you out

    Advice to ManagementAdvice

    Fun culture, great incentive plan

    Neutral Outlook
    Approves of CEO
  8. Chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Rogers Communications full-time

    Pros

    Lots of new toys, and extremely fast paced if you like the action

    Cons

    Poor definition of roles - redundancy and contradictions, in meetings 7-8 hours a day, highly political

    Advice to ManagementAdvice

    Need clear definition of roles aligned with meaningful long-term strategies

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful

    Too many corporate politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Pros

    great benefits (includes wealth accumulation if you can afford it) program

    Cons

    need to suck up to get anywhere, annual raises are less than inflation even with a good end of year review

    Advice to ManagementAdvice

    quit the favoritism

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. Dull

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Inside Sales Consultant in Ottawa, ON (Canada)
    Former Employee - Consumer Inside Sales Consultant in Ottawa, ON (Canada)

    I worked at Rogers Communications

    Pros

    Tons of opportunity for money.

    Cons

    Dull job
    Overbearing management
    No real job security

    Advice to ManagementAdvice

    back off and let your employees work the way they deem best.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Mixed feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Moncton, NB (Canada)
    Current Employee - Customer Service Representative in Moncton, NB (Canada)

    I have been working at Rogers Communications full-time (more than a year)

    Pros

    Benefits, Incentives, Friendly people to work with, Fair salary,

    Cons

    Changes happen to often with not enough notification, Advancement takes a long time, Too much shuffling of departments and team managers - hard to get comfortable and consistent, Shifts based on seniority not production.

    Doesn't Recommend
    Positive Outlook

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