Rogers Communications Reviews

Updated August 31, 2015
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860 Employee Reviews

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  1. Helpful (1)

    Great company to work for. Fast paced and always changing.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Toronto, ON (Canada)
    Current Employee - Senior Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time (More than 8 years)

    Pros

    Great benefits and dynamic environment. We work hard but try to have fun while doing so. High demands in certain roles but if you perform you are compensated well.

    Cons

    Depending on the role it can be gruelling. I came from the marketing team prior to this role and it was fast paced, high demand with little thanks.


  2. A great place for a student

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Montréal-Ouest, QC (Canada)
    Former Employee - Anonymous Employee in Montréal-Ouest, QC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They work around your school schedule to make sure that you can manage your time well The salary is great for a university student Great dental, health and travel benefits

    Cons

    Not much room for growth Work becomes repetitive if you're on the phones A lot of micromanagement Shifts can go up until midnight

    Advice to Management

    I would suggest that they fix the management if they want to successed. Too much office politics and some managers do not know how to properly manage a team because they never went to school for it .


  3. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Project Manager in Toronto, ON (Canada)
    Current Contractor - Project Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications as a contractor (More than a year)

    Pros

    Good Work Atmosphere, challenging work

    Cons

    Way too many third party vendors


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  5. Customer Serivce

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice office area to work

    Cons

    Small screens for the amount of work to be done


  6. Challenging but supportive organization

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Rogers Communications full-time

    Pros

    Plenty of opportunities to advance if you work hard. Fair salaries and benefits. Managers (that I've dealt with anyway) are open to feedback and new ideas, and supportive of personal development and growth. CEO's plan has brought renewed focus to the organization.

    Cons

    Working in the media division, there is increasing pressure to satisfy the demands of advertisers. I understand the need for this, but I fear there is a risk of compromising journalistic integrity. I have to trust management to hold the line on this.

    Rogers Communications Response

    Aug 12, 2015 – Employment Brand Specialist

    Thanks for your review! We definitely agree; if you’re inspired and excited by challenging work, there is plenty of opportunity to grow a rewarding career here.


  7. Wireless Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Training was informative and enjoyable

    Cons

    Repetitive work, weekends required, low pay


  8. Must Be agressive with sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consumer Inside Sales Consultant in Brampton, ON (Canada)
    Former Employee - Consumer Inside Sales Consultant in Brampton, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications (Less than a year)

    Pros

    great work environment in regards to staff.

    Cons

    training was inconsistent, aggression is required in your sales

    Advice to Management

    come up with better coaching techniques


  9. Publishing Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Rogers Communications (More than 8 years)

    Pros

    Represent category leading magazines and websites

    Cons

    - constant changes and reorganization - senior reps feel that management would like to replace them with less experienced reps


  10. Manager - Video

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Whitby, ON (Canada)
    Former Employee - Store Manager in Whitby, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (More than 3 years)

    Pros

    Great benefit packages - great discount on roger products (and Blue Jay tickets)

    Cons

    Unfortunately I was on the video side of the business and Rogers was phasing it out - got stuck selling cell phones and plans and cable packages - very high pressure to understand plans and sell sell sell mentality - very stressful !

    Advice to Management

    Nothing - you are what you are.


  11. Must enjoy what you do to be successful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consumer Inside Sales Consultant in Brampton, ON (Canada)
    Former Employee - Consumer Inside Sales Consultant in Brampton, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time (Less than a year)

    Pros

    Generous pay, incentives and bonuses. The training period is enjoyable and group exercises help familiar you with management and colleagues.

    Cons

    Strenuous hours, you will work all evenings and weekends for the first year or two, so any life outside work will be void. The job is extremely pressurized and stressful as customers call to fight and tell you off and sales goals are expected regardless. You must be a go getter, a conversationalist and have thick skin to like what you do or it will be extremely difficult to do well.



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