Rogers Communications

  www.rogers.com
  www.rogers.com

Rogers Communications Reviews in Canada

Updated December 19, 2014
Updated December 19, 2014
704 Reviews
3.1
704 Reviews
Rating Trends

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Rogers Communications President and CEO Guy Laurence
Guy Laurence
130 Ratings

Review Highlights

Pros
  • 1- very good Work-Life Balance and people are generally respectful (in 30 reviews)

  • Good benefits package; the wage is higher than what is paied at the job market (in 58 reviews)


Cons
  • Work/Life balance can be challenging but mostly it's a personal choice vs (in 38 reviews)

  • With any customer service job, you can expect some chunky percentile of your client (in 22 reviews)

More Highlights

637 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I am working as Senior Network Planner for Rogers Communication for last 8 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Planner in Toronto, ON (Canada)
    Current Employee - Network Planner in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time (more than 8 years)

    Pros

    Good stable job. Average salary and I am satisfied with all benefits (vacation, health etc)

    Cons

    No chance of promotion. Canada is a very small market for telecom professionals.

    Advice to ManagementAdvice

    More training opportunities for employees professional growth and promotion opportunities need to be created.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good working place with different people. The language tolerance is better than other place.

    I spent lots of time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Platform Specialist in Brampton, ON (Canada)
    Former Employee - Platform Specialist in Brampton, ON (Canada)

    I worked at Rogers Communications as a contractor (more than 3 years)

    Pros

    Work under press and good pay, and it is best place to meet different people come from different counties.

    It is really a multi-culture company.

    Cons

    Time and priority issue. There is no training for contractor, but many training for full-time employee.

    That is much better than small companies.

    Advice to ManagementAdvice

    Give different people different task and salary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Senior Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer in Toronto, ON (Canada)
    Current Employee - Senior Engineer in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time (more than an year)

    Pros

    1- very good Work-Life Balance and people are generally respectful
    2- very good benefits comparing to other companies (Shares plan, Pension plan, Medical Benefits)

    Cons

    1- No Orientation for new employees which lead to more time to let them catch up

    Advice to ManagementAdvice

    Help your employees to catch up quickly and grow easily

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Provided great opportunity to work with amazing people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Ottawa, ON (Canada)
    Current Employee - Account Executive in Ottawa, ON (Canada)

    I have been working at Rogers Communications full-time (more than 10 years)

    Pros

    Great benefits and great autonomy.

    Cons

    Big machine with a lot of processes

    Advice to ManagementAdvice

    Work with grass roots level prior to making changes.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    If you want to work with the best, don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Segment in Toronto, ON (Canada)
    Former Employee - Business Segment in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than 3 years)

    Pros

    - salary is good
    - good perks (ie. discounts on all things Rogers)
    - met some good people who work there

    Cons

    - good people who worked there have all left or got re-org'd
    - present management has promoted the cronies and got rid of the solid workers
    - morale is low
    - extremely political and many people there not because they are qualified, but because they are friends with someone who brought them in
    - no longevity: rumour has it employees last under 7 years because then it becomes too expensive to keep them because of pension, etc.

    Advice to ManagementAdvice

    when you are looking at who to keep and who to let go, you may want to look at results, performance reviews, and install a 360 degree feedback mechanism. Clearly, the bi-annual management feedback surveys are being disregarded.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 7 people found this helpful  

    Good at the start but ended badly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications full-time (more than 8 years)

    Pros

    Good salary
    Good benefits
    Diverse
    Good stepping stone if you are just starting your career

    Cons

    Irregular hours and work days.
    The company is starting to get rid of most of the long time employees in favor of new employees with lower salaries.
    Our entire group is sadly a victim of this so called corporate restructuring.

    Advice to ManagementAdvice

    To Guy Laurence,
    Getting rid of your most efficient and hardworking front line people is not corporate restructuring. It is a short term cost-savings move that will greatly affect your front line customer service/technical support performance.

    To all that still work there,
    Don't wait for Rogers to kick you out, build up your career and look for another company that actually appreciates the contribution you make. I now start to believe that Rogers is just now all about money. Never about its customers and its employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great people to work with, IT systems and processes need updating, takes time to figure out who does what

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager No Direct Reports in Toronto, ON (Canada)
    Former Employee - Manager No Direct Reports in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than 5 years)

    Pros

    innovative products and services, good people, good support for employees

    Cons

    large org sometimes hard to figure out who does what and takes time to make decisions

    Advice to ManagementAdvice

    empower your employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Would never reccomend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative (Retail) in Ottawa, ON (Canada)
    Former Employee - Sales Representative (Retail) in Ottawa, ON (Canada)

    I worked at Rogers Communications part-time (less than an year)

    Pros

    It's a paycheque and pays the bills

    Cons

    the corporate atmosphere is horrible they make you feel like you're not needed

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales in Toronto, ON (Canada)
    Current Employee - Director of Sales in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time

    Pros

    Well connected in the world of telecommunications, media, TV sports etc. all providing a discount as an employee

    Cons

    Meeting based organization with limited ability to make mid level decisions.

    Advice to ManagementAdvice

    additional personal development and growth

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Vicinity Rewards by Rogers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative- Vicinity Rewards in Toronto, ON (Canada)
    Former Employee - Inside Sales Representative- Vicinity Rewards in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than 3 years)

    Pros

    - The people were great to work with
    - Great teams and Team Managers
    - Benefits from day one
    - Half off Rogers services after 6 months
    - Bonuses (if paid out)
    - Work-life balance is great but if you want to be on top of the leader-board you should put in the extra work it takes to get there

    Cons

    - Extremely poor leadership or understanding from Upper Management
    - Upper management held the reigns too tight which took a toll on overall company growth
    - Commission structure is horrible- the likelihood of getting paid on sales is next to none unless you successfully jump through every hurtle
    - Making commission depends on the party you sell the product too- after the sale you need to depend on someone to be successful with the program in order to get paid out
    - Too many hurtles to jump through causing burn out and high turnover rate

    Advice to ManagementAdvice

    - Company values should be reconsidered- the amount of turnover in the company is affecting how well the company will grow and how successful it will be. if you have a tremendous amount of staff leaving the company things should be re-evaluated.
    - Give staff the proper tools to be successful... and you will have happier staff, higher growth rate and less upset people who shop at local businesses in the area everyday NOT supporting the brand
    - Reconsider the one person "training" the staff... cough cough it/he is a joke...

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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