Rogers Communications Reviews in Kitchener, ON Area
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Jun 3, 2009
2009-06-03 10:06 PDT
Details
Pros
Benefits package and employee discounts. Good commission and bonuses if your in the right department with the right manager.
Cons
Some managers have their heads up there ass. Many managers don't seem to care about employees and only care there own bonus check which is based on how you perform. If your slightly off one of your targets, prepare for management to find any reason to fire you.
Time off can be impossible and if you can in sick more than 3 times in a year, prepare to be fired/disciplined quickly...again depending on your manager/director.
Starting pay isn't great compared to other non third party call centres in the area.Advice to Senior Management
Treat and listen to your front line employees better. Find solutions for employees to meet company objectives rather than discipline/terminate.
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Customer Service Representative in Kitchener, ON (Canada):
“has it ups and downs”
Apr 24, 2009
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Sales Support in Kitchener, ON (Canada):
“Another employee who is cautiously worries about becoming complacent at Rogers Communications”
Jan 7, 2009
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Customer Relations Specialist. in Kitchener, ON (Canada):
“Rogers - An equal opportunity employer who recognizes its employees fairly and decently.”
Oct 21, 2008
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Call Centre in Kitchener, ON (Canada):
“Rogers Communications is a horrible place to work.”
Aug 12, 2008
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