Rogers Communications Reviews in Montreal, QC Area

Pros

Respectful towards its employees. Great benefits.

Cons

Poor chances of advancement in other departments.

Pros

Great environment, well located, huge opportunities to learn about various aspects of the industry

Cons

corporation - less personalized. Not as much direct contact with senior management.

Pros

They pay can be good. Many discounts with many companies. They match the money you put in stocks/rrsp. Fun people to work with. Regular trainings. 50% discount of cellphone plans. benefits package.

Cons

There is not always enough support on the floor. No union, and imbalances can result. Higher management apparently doesnt seem to see the need of letting the employees know in an adequate fashion what their future plans are in some respects.

Advice to Senior Management

Find out your employees perceptions more often, discover the barriers to learning and delivering fgood service and tackle them. Show them you care, by compromising and addressing issues.

Pros

Honestly, not that much other than 50% off your monthly cellular service (if you have other rogers products, the 50% is applicable)

Cons

Slow vertical mobility, way to based on customer service which hinders efficiency.
wages are lower than industry standard

Advice to Senior Management

increase wage min. to industry standard. do not expect to get motivation from staff if they is continuous commission cut backs

Pros

there's no reason to work for rogers

Cons

they work you like a slave and when you get good stats all you get is a pat on the back or a thumbs up and some supervisor think they own the company so they feel as thought they can treat you anyway

Advice to Senior Management

do a background check on certain team manager