Rogers Communications Reviews

Updated July 29, 2015
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3.1
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Recommend to a friend
Approve of CEO
Rogers Communications President and CEO Guy Laurence
Guy Laurence
198 Ratings

Pros
  • Work-life balance is great but if you want to be on top of the leader-board you should put in the extra work it takes to get there (in 30 reviews)

  • Good benefits package; the wage is higher than what is paied at the job market (in 58 reviews)

Cons
  • Work-life balance was frowned upon (in 38 reviews)

  • Customer Service Rep pay is deplorable (in 22 reviews)

More Pros and Cons

872 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (2)

    I adore working at Rogers - Incredible opportunities and exciting views of the future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love Rogers for many reasons. It's been an incredible experience and I feel like a part of a corporate culture that gets bigger and better every day. The new CEO Guy is ... awesome. He has come in and really bulldozed through a lot of 'comfortable but ineffective' ways of doing things. I'm so excited to have someone so modern take Rogers to the great places we're headed. - Amazing opportunities to learn, grow, and work with other areas of the business and move around - Access to some of the most amazing and talented teams - Incredible benefits and stability - Fantastic support by management, leaders, and colleagues

    Cons

    Some areas of the business are disorganized and take a long time to traverse red tape. Some of the leadership and employees are stuck in old-world thinking (scheduling lots of meetings to talk about meetings, not deciding on actions, taking a long time to get back to important decisions, etc). It's much better than it was 6 months ago, and will take time for a company of this size to catch up to those who are supporting the changes. Still working through the kinks of trying to chop off our legacy thinking, technology, and systems. It's a work in progress and takes a different way of looking at things, and while some people haven't caught up yet - it's coming along and we'll get there.

    Advice to Management

    Embrace change. it's 2015 - how we communicate and work needs to change with it. We can't work open and transparently without everyone onboard with moving forward. Support our employees, ensure they feel valued and like they can grow and learn.

    Rogers Communications Response

    Jul 7, 2015 – Employment Brand Specialist

    Thank you for being so open with your feedback! We agree – we’re getting bigger and better every day, and it's because we have people like you on board! Like you said, all good things take time, and ... More


  2. Very good experience with the mobile industry and great discount program.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Vaughan, NC
    Current Employee - Store Associate in Vaughan, NC

    I have been working at Rogers Communications full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Managers really try to improve upon you if you are interested in moving higher up in the company.

    Cons

    Dealing with customer issues. The fact that you have to call in to help desk for almost everything since we don't have access to everything as a store representatives.

    Advice to Management

    More support for the store representatives since they are the backbone of the company.


  3. Interestg

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good pay, good employees, enjoy the job

    Cons

    Hard hours, bosses, short lunches

    Advice to Management

    Keep up the good job and work


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Business Development Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pays well, good benefits and perks of owning sports franchises

    Cons

    Disorganized and petty politics hold back Rogers


  6. happy

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Pros

    Everything is going great thus far

    Cons

    Not bad, improvements can be made

    Advice to Management

    cool


  7. okay to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    good benefits at rogers communications

    Cons

    none for rogers communications. Everything is great


  8. Helpful (1)

    Don't bother.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    Not much So so cafeteria Gym Brampton go is sorta close Some nice people

    Cons

    Soul sucking Life draining Don't go on pension plan as you will be kicked to the curb Don't challenge the status quo. It's gotta be all java. They are behind on technology. So old java.

    Advice to Management

    Try to actually know what your people do.


  9. Helpful (1)

    na

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    great work environment. management is great

    Cons

    rotating shifts, would have loved to work over time.


  10. Good people, good benefits, reorgs were tough

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Smart, hardworking people, good managers, training is available, benefits are very good, work is interesting, culture is pretty good

    Cons

    The reorgs were tough on morale and left some of the remaining employees with pretty heavy workloads. Prob best for the business long term though Salaries are not great

    Advice to Management

    Upper management was very good and quite open to listening to new ideas


  11. Challenging but supportive organization

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications full-time

    Recommends
    Recommends

    Pros

    Plenty of opportunities to advance if you work hard. Fair salaries and benefits. Managers (that I've dealt with anyway) are open to feedback and new ideas, and supportive of personal development and growth. CEO's plan has brought renewed focus to the organization.

    Cons

    Working in the media division, there is increasing pressure to satisfy the demands of advertisers. I understand the need for this, but I fear there is a risk of compromising journalistic integrity. I have to trust management to hold the line on this.



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