Rogers Communications

  www.rogers.com
Work in HR? Unlock Free Profile

Rogers Communications Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.2 570 reviews

84% Approve of the CEO

Rogers Communications President and CEO Guy Laurence

Guy Laurence

(76 ratings)

62% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits, defined benefit pension plan, 50% discount on all services(in 45 reviews)

  • Rogers offers flexibility, work life balance and great benefits(in 19 reviews)


Cons
  • Work/Life balance can be challenging but mostly it's a personal choice vs(in 35 reviews)

  • Cost cutting and layoffs have caused the rest of the resources to be overworked with no work life balance(in 10 reviews)

570 Employee Reviews
Relevance Date Rating
in

     

    na

    Anonymous Employee (Former Employee)

    Prosgreat work environment. management is great

    Consrotating shifts, would have loved to work over time.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good people, good benefits, reorgs were tough

    Anonymous Employee (Former Employee)

    ProsSmart, hardworking people, good managers, training is available, benefits are very good, work is interesting, culture is pretty good

    ConsThe reorgs were tough on morale and left some of the remaining employees with pretty heavy workloads. Prob best for the business long term though
    Salaries are not great

    Advice to Senior ManagementUpper management was very good and quite open to listening to new ideas

    Yes, I would recommend this company to a friend

    • No Opinion of CEO

     

    Good long term

    Senior Manager (Former Employee) Toronto, ON (Canada)

    ProsInnovative, Variety of work, Location

    ConsConstant change and layoffs make for a difficult work environment at times.

    Advice to Senior ManagementBetter communications.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Comfortable and Rewarding Company

    Customer Services Representative (Former Employee) Kitchener, ON (Canada)

    ProsAs long as you have a positive can-do attitude, it's a great company to work for.
    Everything is reasonable.

    ConsCSRs need to stop getting so offended by how customers react. Have some emotional intelligence, please.
    Everyone takes things so personally, relax.
    Management needs to be more strict on these individuals and cultivate an environment of togetherness, instead of focussing on numbers all the time.

    Advice to Senior ManagementEngage more with your subordinates, otherwise you'll continue to have a high-turnover rate.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Rogers provides an environment of competitiveness and of winning with innovation

    Director (Current Employee) Toronto, ON (Canada)

    ProsRogers has great benefits including a gym and focus on employee wellness.

    ConsRogers does things to innovate well but sometimes missed the boat on customer satisfaction relentlessly pursuing profit goals at the expense of our biggest shareholders...our customers. Greater investment is required to promote the right people from within.

    Advice to Senior ManagementFocus on your employees. Train them. Believe in the advice. They have the best suggestions.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great employer, horrible management

    Customer Relations Consultant (Former Employee) Calgary, AB (Canada)

    ProsDiscounts on Rogers products and services

    ConsLack of leadership, pay, and work/life balance

    Advice to Senior ManagementTrain your leaders and managers in the basics of customer service, mentoring, and people management.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good work/Life Balance

    Distribution Account Representative (Current Employee) Calgary, AB (Canada)

    ProsGood flexibility in setting schedule...excellent work life balance. Great lower level management. New Ceo is bringing an air of change to the company

    ConsCould be more focused on customer and their needs. Company could take better advantage of their varied businesses to offer a more complete value proposition to customers

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Satisfying place to work.

    Sales Representative (Former Employee) Calgary, AB (Canada)

    ProsGreat group of people to work with.

    ConsOpportunities are limited outside of Toronto.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great Company Culture

    Web Designer (Current Employee) Toronto, ON (Canada)

    ProsPeaceful and friendly working environment.

    ConsI can not think of anything.

    Advice to Senior ManagementKeep up the good work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    BCR Wireline Hybrid

    BCR Wireline Hybrid (Current Employee) Brampton, ON (Canada)

    ProsExcellent opportunity for advancement. Managers are very easy to talk to and office morale is GREAT. Love my job and my customers.

    ConsYou have to master the systems on your own. Too many technical system issues resulting in lost sales.

    Advice to Senior ManagementIt would be best if we had the opportunity to work more closely with the IT team internally so that when a system upgrade is done it does not impact our ability to make and close sales.

    Yes, I would recommend this company to a friend

Worked for Rogers Communications? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.