Rogers Communications

  www.rogers.com
  www.rogers.com

Rogers Communications Reviews

Updated December 22, 2014
Updated December 22, 2014
705 Reviews
3.1
705 Reviews
Rating Trends

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Rogers Communications President and CEO Guy Laurence
Guy Laurence
130 Ratings

Review Highlights

Pros
  • 1- very good Work-Life Balance and people are generally respectful (in 30 reviews)

  • Good benefits package; the wage is higher than what is paied at the job market (in 58 reviews)


Cons
  • Work/Life balance can be challenging but mostly it's a personal choice vs (in 38 reviews)

  • With any customer service job, you can expect some chunky percentile of your client (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Company to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at Rogers Communications as a contractor

    Pros

    My team was very flexible, but the work schedule was tight with multiple projects. Very stressful but learnt many valuable skills that helped launch my career at that time.

    Cons

    My work-life balance suffered, but it helped me become more organized and find many creative solutions to create more balance.

    Advice to ManagementAdvice

    Focus on Customer Service

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    happy

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Pros

    Everything is going great thus far

    Cons

    Not bad, improvements can be made

    Advice to ManagementAdvice

    cool

  3.  

    Very good experience with the mobile industry and great discount program.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate in Vaughan, NC
    Current Employee - Store Associate in Vaughan, NC

    I have been working at Rogers Communications full-time (more than an year)

    Pros

    Managers really try to improve upon you if you are interested in moving higher up in the company.

    Cons

    Dealing with customer issues. The fact that you have to call in to help desk for almost everything since we don't have access to everything as a store representatives.

    Advice to ManagementAdvice

    More support for the store representatives since they are the backbone of the company.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    okay to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    good benefits at rogers communications

    Cons

    none for rogers communications. Everything is great

  6.  

    Don't bother.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    Not much
    So so cafeteria
    Gym
    Brampton go is sorta close
    Some nice people

    Cons

    Soul sucking
    Life draining
    Don't go on pension plan as you will be kicked to the curb
    Don't challenge the status quo. It's gotta be all java. They are behind on technology. So old java.

    Advice to ManagementAdvice

    Try to actually know what your people do.

  7. 1 person found this helpful  

    na

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    great work environment. management is great

    Cons

    rotating shifts, would have loved to work over time.

  8.  

    Good people, good benefits, reorgs were tough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time

    Pros

    Smart, hardworking people, good managers, training is available, benefits are very good, work is interesting, culture is pretty good

    Cons

    The reorgs were tough on morale and left some of the remaining employees with pretty heavy workloads. Prob best for the business long term though
    Salaries are not great

    Advice to ManagementAdvice

    Upper management was very good and quite open to listening to new ideas

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Nice place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time

    Pros

    Good work-life balance. Good benefits. Fun environment and lots of opportunity for advancement.

    Cons

    Pretty bureaucratic. Kind of akin to working for government. Average pay.

    Advice to ManagementAdvice

    Try to make sure you clip the deadwood - there's lots of it.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great experience, great people, lots of variety

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Communications in Toronto, ON (Canada)
    Former Employee - Corporate Communications in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than 8 years)

    Pros

    Great place to work for skilled, experience people who thrive on lots of pressure and tight deadlines.

    Cons

    If you like going home on the dot of five, this is not the place for you!

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand in Toronto, ON (Canada)
    Former Employee - Brand in Toronto, ON (Canada)

    I worked at Rogers Communications

    Pros

    Opportunity to grow professionally, fantastic benefits and a sense of pride to have "made it in".

    Cons

    If you are a good internal networker .. you can spend your whole career at Rogers moving around.

    Advice to ManagementAdvice

    Sometime the silent ones are the BEST employees. Pay attention. Also, when a company thins large re-structures a business unit PLEASE look at roles available internally in other business units so you don't lose great people. I was laid off and re-hired on contract (mat leave coverage) 1 month later then promised a role which was later taken off the table b/c of a hiring freeze. Have all HR people cross company and nationally sit down in a room and sill the gaps with people that the company has already invested resources in training. Also - do NOT let management make promises they have no business making and can not keep!

    Recommends
    Positive Outlook
    No opinion of CEO

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