Rogers Communications
3.2 of 5 423 reviews
www.rogers.com Toronto, Canada 5000+ Employees

Rogers Communications Reviews

Updated Apr 11, 2014
All Employees Current Employees Only

3.2 423 reviews

                             

82% Approve of the CEO

Rogers Communications President and CEO Guy Laurence

Guy Laurence

(34 ratings)

66% of employees recommend this company to a friend
423 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "They genuinely believe treating employees well and provide good benefits"
    in 41 reviews
  • "The company provides great benefits and great opportunities above agent level"
    in 24 reviews
Cons:
  • "Work/life balance isn't that good; you're pretty much expected to be on call 24/7"
    in 20 reviews
  • "Cost cutting and layoffs have caused the rest of the resources to be overworked with no work life balance"
    in 8 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good people, good benefits, reorgs were tough

Anonymous Employee (Former Employee)

I worked at Rogers Communications full-time

ProsSmart, hardworking people, good managers, training is available, benefits are very good, work is interesting, culture is pretty good

ConsThe reorgs were tough on morale and left some of the remaining employees with pretty heavy workloads. Prob best for the business long term though
Salaries are not great

Advice to Senior ManagementUpper management was very good and quite open to listening to new ideas

Yes, I would recommend this company to a friend

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Sales Rep

Sales Representative (Current Employee)
Vancouver, BC (Canada)

I have been working at Rogers Communications part-time for less than a year

ProsRogers is based on customer service. so I was hired on that basis. have to say, best job ever, people i work with are equal like minded and the managers are always awesome. the money comes no matter what, sooner if your personable. i love this job.

ive been 4 months and its already showing money wise.

Consthe wage isnt great starting out, but what job is. only con is a hard start to see some money. might work with sharks, therefore just the fact of being new can hinder sales. (first time salesperson) if you have worked in sales you will pick up fast.

Yes, I would recommend this company to a friend

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Great company

Anonymous Employee (Former Employee)

I worked at Rogers Communications

ProsGood benefits, defined benefit pension plan, 50% discount on all services
Good work/life balance
Multicultural workforce

ConsLack of collaboration
Lots of bureaucracy

Advice to Senior ManagementEmpower line managers

Yes, I would recommend this company to a friend

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Balanced work life experience

Consumer Inside Sales Consultant (Former Employee)
Brampton, ON (Canada)

I worked at Rogers Communications full-time for more than a year

Pros-decent base salary and benefits
-great commission incentives (I performed well so I was happy with my commission cheques)
-friendly colleagues and management
-world class sales training (you can take these skills anywhere)

Cons-Bureaucratic management structure
-Change for the sake of change
-Requires improvement in procedural efficiency

Yes, I would recommend this company to a friend

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Perfect workplace!

Technical Account Manager (Current Employee)
Toronto, ON (Canada)

I have been working at Rogers Communications as a contractor for more than a year

ProsExcellent colleagues, interesting job, stability

Consfree coffee and free parking would not be redundant...

Advice to Senior Managementkeep the level!

Yes, I would recommend this company to a friend

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I had the great experienced working with rogers.

Anonymous Employee (Former Employee)

I worked at Rogers Communications full-time for less than a year

ProsThey treat their employees fair and help develop their employees needs.

ConsBeing incoming call and understanding the customers need is not always the customer will be happy you do give customer that we appreciate their business.

Advice to Senior ManagementHope I get the job opportunity and you will be happy that you hire the right candidate with my previous experienced at sales plus I have the ability to grow with the company and a great learner.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Experience working for this company.

Anonymous Employee (Former Employee)

I worked at Rogers Communications

ProsInnovative Company - always first to launch a brand new product or service that has not been made available by other competing companies.

ConsPromotions - Finding clear paths for possible promotions was a bit unclear.

Advice to Senior ManagementN/A

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1 person found this helpful  

High expectations but interesting and rewarding work

Director (Current Employee)
Toronto, ON (Canada)

I have been working at Rogers Communications full-time for more than 8 years

ProsWhen I started at Rogers 8 years ago, I didn't expect to still be here, let alone build my career over time. Rogers has proved to be an organization that not only values hard work and good results, but recognizes its employees for it. Whether it's by career progression, stretch opportunities, recognition programs or great benefits, at Rogers you get as much as you are willing to give.

ConsWith several strong brands, sometimes there are competing priorities - work can be siloed when it really should be integrated. Work-life balance is ok for me...sometimes its great and other times its not but its a personal choice on how you decide to get work done.

Advice to Senior ManagementHave the personal/professional development conversations with your employees often so we can continue to build a strong workforce with the best talent!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work, not so much as a customer

Marketing Assistant (Former Employee)
Toronto, ON (Canada)

I worked at Rogers Communications as an intern for less than a year

ProsGood people who are willing to help you advance. Managers are supportive and knowledgable about their work.

ConsA lot of reorganizing and shuffling of teams can lead to a steep learning curve at times.

Yes, I would recommend this company to a friend

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Overall statisfaction

Software Test Lead (Current Employee)
Brampton, ON (Canada)

I have been working at Rogers Communications full-time for more than 8 years

ProsWork with people from different departments

ConsLess diversity within the teams

Yes, I would recommend this company to a friend

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