Rogers Communications

  www.rogers.com
  www.rogers.com
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Rogers Communications Reviews

Updated September 14, 2014
Updated September 14, 2014
629 Reviews
3.2
629 Reviews
Rating Trends

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Rogers Communications President and CEO Guy Laurence
Guy Laurence
100 Ratings

Review Highlights

Pros
  • Good benefits, defined benefit pension plan, 50% discount on all services (in 45 reviews)

  • Rogers offers flexibility, work life balance and great benefits (in 19 reviews)


Cons
  • Work/Life balance can be challenging but mostly it's a personal choice vs (in 35 reviews)

  • Cost cutting and layoffs have caused the rest of the resources to be overworked with no work life balance (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very good experience with the mobile industry and great discount program.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate  in  Vaughan, NC
    Current Employee - Store Associate in Vaughan, NC

    I have been working at Rogers Communications full-time for more than a year

    Pros

    Managers really try to improve upon you if you are interested in moving higher up in the company.

    Cons

    Dealing with customer issues. The fact that you have to call in to help desk for almost everything since we don't have access to everything as a store representatives.

    Advice to ManagementAdvice

    More support for the store representatives since they are the backbone of the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    okay to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    good benefits at rogers communications

    Cons

    none for rogers communications. Everything is great

  3.  

    Don't bother.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    Not much
    So so cafeteria
    Gym
    Brampton go is sorta close
    Some nice people

    Cons

    Soul sucking
    Life draining
    Don't go on pension plan as you will be kicked to the curb
    Don't challenge the status quo. It's gotta be all java. They are behind on technology. So old java.

    Advice to ManagementAdvice

    Try to actually know what your people do.

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    great work environment. management is great

    Cons

    rotating shifts, would have loved to work over time.

  6.  

    Good people, good benefits, reorgs were tough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time

    Pros

    Smart, hardworking people, good managers, training is available, benefits are very good, work is interesting, culture is pretty good

    Cons

    The reorgs were tough on morale and left some of the remaining employees with pretty heavy workloads. Prob best for the business long term though
    Salaries are not great

    Advice to ManagementAdvice

    Upper management was very good and quite open to listening to new ideas

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Love working for Rogers, it's like one big family!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications full-time for more than 10 years

    Pros

    Great career development and passionate people. Also great benefits for Rogers employees. Leadership is passionate and engaged.

    Cons

    Processes take long to change, which can really slow us down. Need to get it right the first time and not use band aid solutions.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Amazing Company with tons of Benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Premium Support  in  Brampton, ON (Canada)
    Current Employee - Small Business Premium Support in Brampton, ON (Canada)

    I have been working at Rogers Communications full-time for more than 3 years

    Pros

    - above average pay for Front Line workers
    - excellent health and dental package
    - lots of opportunity for advancement
    - managers are very supportive of their employees

    Cons

    - need to revamp work processes and procedures
    - need help turning our customers perception of customer service

    Advice to ManagementAdvice

    Keep spending time in helping your employes move to other positions. This will greatly increase employee morale. The more experience we have the more valuable we become. This will greatly help Rogers retain good performers.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    My experience at rogers has been pleasant, nothing to complain about or brag about.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Toronto, ON (Canada)
    Current Employee - Operations Manager in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time for more than 3 years

    Pros

    -great manager that provides support and is knowledgeable in his domain
    -the people, most are easy to get along with and work with.
    -very diverse in technology and job opportunity.

    Cons

    -some not so intelligent people.
    -sugarcoating work deliverables
    -no training budget for certs in my department

    Advice to ManagementAdvice

    -invest more in the people

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    A good company to start a career in retail sales!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager  in  Toronto, ON (Canada)
    Current Employee - Retail Store Manager in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time for more than 8 years

    Pros

    Corporate networking is available

    lots of products and services to sell and promote.

    Cons

    A lot to learn over the year.

    Advice to ManagementAdvice

    Give your reps more support and better rogers systems needed to be functional. Quicker retail communication. More competitiveness.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great people and awesome opportunities!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Pros

    Shares plan, Pension plan, Medical Benefits

    Cons

    The pros outweigh the cons

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