Rogers Communications

  www.rogers.com
  www.rogers.com

Rogers Communications Reviews

Updated December 19, 2014
Updated December 19, 2014
704 Reviews
3.1
704 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rogers Communications President and CEO Guy Laurence
Guy Laurence
130 Ratings

Review Highlights

Pros
  • 1- very good Work-Life Balance and people are generally respectful (in 30 reviews)

  • Good benefits package; the wage is higher than what is paied at the job market (in 58 reviews)


Cons
  • Work/Life balance can be challenging but mostly it's a personal choice vs (in 38 reviews)

  • With any customer service job, you can expect some chunky percentile of your client (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amazing Support from Managers and Directors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premium Support Consiltand in Brampton, ON (Canada)
    Current Employee - Premium Support Consiltand in Brampton, ON (Canada)

    I have been working at Rogers Communications full-time (more than 3 years)

    Pros

    - managers are always wiling to go out of their way for their staff when it comes to all aspects of the job
    - managers and directors recognize the people that love having a job at Rogers with Reward points
    - Our new CEO actually cares when a customer sends him an email about their experiance and he follows through with resolving the issue
    - our website and Customer Service is getting better by the day.

    Cons

    - constantly being worried about layoffs.

    Advice to ManagementAdvice

    Continue to recognize those that Love Rogers and want to stay here for their whole career.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Work Exp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    Awesome, good teamwork and lots of oppurtunities

    Cons

    So far no cons here

  3. 1 person found this helpful  

    great journey, time to let go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Equipment Engineering Specialist in Brampton, ON (Canada)
    Former Employee - Equipment Engineering Specialist in Brampton, ON (Canada)

    I worked at Rogers Communications full-time (more than 10 years)

    Pros

    Benefits are good, defined pension, shares, majority management are very nice people.

    Cons

    Salary is low, very hard to advance unless you are from outside, changing CEO every few years resulting in shuffling/layoffs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place to start your career.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    Great people, and great work-life balance.

    Cons

    You are your own challenge as there are opportunities for groth.

  6.  

    Good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Pros

    The company has good health & dental benefits (90% reimbursement for prescription drugs, medical & dental expenses for full-time employees). The company also offers 50% discount on the majority of products and services. I found to have quite a few opportunities of personal growth, but I would say that will probably depend the department you work for.

    Cons

    The downside lately there have been quite a few cuts, but I guess a lot of companies are going through the same issues.

  7.  

    got more experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator in Toronto, ON (Canada)
    Former Employee - Project Coordinator in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (less than an year)

    Pros

    Had great times at work

    Cons

    I don't have something to say because for short period

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Billing Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Analyst in Toronto, ON (Canada)
    Former Employee - Billing Analyst in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than 10 years)

    Pros

    I like Rogers because I had a good work,life balance and lots of in house training.

    Cons

    Management was not helpful in promoting their employees and not helpful with their employees objectives.

    Advice to ManagementAdvice

    Management could have been more involved with their staff to meet the objectives of the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Love working for Rogers, it's like one big family!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications full-time (more than 10 years)

    Pros

    Great career development and passionate people. Also great benefits for Rogers employees. Leadership is passionate and engaged.

    Cons

    Processes take long to change, which can really slow us down. Need to get it right the first time and not use band aid solutions.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications full-time

    Pros

    office culture, personal growth, stock purchase plans, wealth growth options

    Cons

    negative attitude by public, uncertainty around job security

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    New Age Wireless Solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Owner and Sole Proprietorship of New Age Wireless Solutions in Victoria, BC (Canada)
    Current Employee - Owner and Sole Proprietorship of New Age Wireless Solutions in Victoria, BC (Canada)

    I have been working at Rogers Communications full-time (more than an year)

    Pros

    A unique and innovative corporate environment that fosters entrepreneurship and wireless network subsidiary sponsorship and development of it's business clientele and allows growth exponentially of its market and communications stronghold in Canada.

    Cons

    None that I can muster as of yet. If I can use the designer business model and pass that into a knowledge base of customer accommodation it would be an achievement.

    Recommends
    Positive Outlook
    Approves of CEO

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