Rogers Communications Reviews

Updated July 31, 2015
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875 Employee Reviews

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  1. Ridiculous product and company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Toronto, ON (Canada)
    Former Employee - Inside Sales Representative in Toronto, ON (Canada)

    I worked at Rogers Communications

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Working for a subsidiary of Rogers

    Cons

    Unprofessional staff, highly aggressive and competitive, unqualified leads, low pay

    Advice to Management

    Work on professionalism.


  2. sales rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good opportunities and lots of percs

    Cons

    stations were under performing and was an uphill battle all the time


  3. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    great commissions, friendly managers, benefits, employee discount, flexible work hours

    Cons

    little room for advancement, too structured.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales organization is very poor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ontario in Ottawa, ON (Canada)
    Current Employee - Ontario in Ottawa, ON (Canada)

    I have been working at Rogers Communications full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Large stable company, most employees are fine to work with.

    Cons

    Compensation/commission structure changes often. Sales reporting is quite late, inaccurate, and manual. Assigned tasks, and commission pillars are not aligned.

    Advice to Management

    Get sales reporting in order, automated, and up to the hour. Stop watering down commissions.


  6. just ok

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    good work/life balance, spacious office

    Cons

    poor salary, poor bonus, sometimes work is tough


  7. Retail Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    easy, cool environment, relaxed, helpful

    Cons

    low pays only main draw back.


  8. review for Rogers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Rogers Communications

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, pension plan, stock options

    Cons

    poor work/life balance Inefficient processes, bureaucratic

    Advice to Management

    Improve work/life balance Improve appreciation of successful employees Improve training and succession planning


  9. Customer Service Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Consultant
    Current Employee - Customer Service Consultant

    I have been working at Rogers Communications full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Competitive wages, benefits, discounts, work autonomously most of the time. Very welcoming to many different cultures.

    Cons

    -Constantly changing environment. -Too much emphasis on sales for a non-sales job. -You could apply for customer service and be forced into retention/another job at any time. -Not enough room to grow. If you want to reach higher opportunities, you can't unless you have 5-10 years experience doing that specific job. All of the union jobs are only given to friends-of-friends, so don't even bother applying. It's just a dead end job, good for young people out of school or people to earn a supplementary income for their household. -Rogers' 20 year old systems will drive you crazy and will need a LOT of patience to work with. -They are way too strict on your time usage - ex: If you want to take 5 minutes to go to the bathroom, they will penalize you for it. If you're 1 minute late from your break - penalized. If you are sick for more then a few days in a month, your bonus is forfeit. Oh, and you're penalized. You're basically under a whip. -They'll give you "targets" to meet every month, but even if you meet them, it's not good enough. They'll find something you're doing wrong and criticize it, and they'll still find a way to micromanage your stats whether you're under target or not. -Managers are often very unknowledgable with policies/procedures. Since they change so often, how can they possibly keep up? -Policies, procedures and systems are overly complicated and difficult to learn. It will take months, if not years, to become truly proficient. -Insufficient training for new people.

    Advice to Management

    Improve your systems and infrastructure. Do a better job of 'pathing' people to other positions and stop creating such a glass ceiling. Give more flexibility on penalties for using personal time and sick days.


  10. Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Toronto, ON (Canada)
    Former Employee - Technician in Toronto, ON (Canada)

    I worked at Rogers Communications

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Best place to work in the company

    Cons

    You never know when u are kicked out

    Advice to Management

    NA


  11. Perfect for the mediocre

    Former Employee - Product Marketing Manager in Toronto, ON (Canada)
    Former Employee - Product Marketing Manager in Toronto, ON (Canada)

    I worked at Rogers Communications (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Location of head office at 1 Mount Pleasant Boulevard is great. 5 minute walk from Sherbourne subway station, close to endless cafes, restaurants, stores, etc. Good pay and benefits. If you can keep your head down, do the minimum requirements, don't be awful, but don't be great either, you can stay employed here for a lifetime, provided you don't get laid off. But it is very possible to be a "lifer" here and make a good income.

    Cons

    Extremely slanted upward management environment. Best chance for success and satisfaction is if you stick to adequacy and be a "yes" person. The better you are at your job, the more work they'll give you, but not reward/compensate you for and that's pretty much the beginning of the end of job satisfaction. Don't be too diligent about identifying risks, just identify opportunities and give lots of praise and show lots of excitement for anything new that upper management presents.

    Rogers Communications Response

    Jul 7, 2015 – Employment Brand Specialist

    We truly believe that our team is made up of the best and brightest in the industry. Our culture was built on a rich history of innovation, so it’s important that our employees feel empowered to ... More



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