Rogers Communications

  www.rogers.com
  www.rogers.com
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Rogers Communications Reviews in Toronto, ON

Updated September 12, 2014
Updated September 12, 2014
629 Reviews
3.2
629 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rogers Communications President and CEO Guy Laurence
Guy Laurence
100 Ratings

Review Highlights

Pros
  • Good benefits, defined benefit pension plan, 50% discount on all services (in 45 reviews)

  • Rogers offers flexibility, work life balance and great benefits (in 19 reviews)


Cons
  • Work/Life balance can be challenging but mostly it's a personal choice vs (in 35 reviews)

  • Cost cutting and layoffs have caused the rest of the resources to be overworked with no work life balance (in 10 reviews)

More Highlights

386 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Amazing Company with tons of Benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Business Premium Support  in  Brampton, ON (Canada)
    Current Employee - Small Business Premium Support in Brampton, ON (Canada)

    I have been working at Rogers Communications full-time for more than 3 years

    Pros

    - above average pay for Front Line workers
    - excellent health and dental package
    - lots of opportunity for advancement
    - managers are very supportive of their employees

    Cons

    - need to revamp work processes and procedures
    - need help turning our customers perception of customer service

    Advice to ManagementAdvice

    Keep spending time in helping your employes move to other positions. This will greatly increase employee morale. The more experience we have the more valuable we become. This will greatly help Rogers retain good performers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    My experience at rogers has been pleasant, nothing to complain about or brag about.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Toronto, ON (Canada)
    Current Employee - Operations Manager in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time for more than 3 years

    Pros

    -great manager that provides support and is knowledgeable in his domain
    -the people, most are easy to get along with and work with.
    -very diverse in technology and job opportunity.

    Cons

    -some not so intelligent people.
    -sugarcoating work deliverables
    -no training budget for certs in my department

    Advice to ManagementAdvice

    -invest more in the people

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    A good company to start a career in retail sales!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager  in  Toronto, ON (Canada)
    Current Employee - Retail Store Manager in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time for more than 8 years

    Pros

    Corporate networking is available

    lots of products and services to sell and promote.

    Cons

    A lot to learn over the year.

    Advice to ManagementAdvice

    Give your reps more support and better rogers systems needed to be functional. Quicker retail communication. More competitiveness.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Review of Rogers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance/Accounting  in  Toronto, ON (Canada)
    Former Employee - Finance/Accounting in Toronto, ON (Canada)

    I worked at Rogers Communications full-time for more than 3 years

    Pros

    Good focus on work/life balance. Pay is competitive, with great perks/benefits. Great group of co-workers. Wide breadth of products (wireless, cable TV & media), and many opportunities to move around.

    Cons

    A lot of red tape, so sometimes it's hard to get things done quickly. Corporate culture differs, depending on the VP to which you report. Sometimes management's rationale for making changes isn't filtered down to the people in the trenches, so that it feels like the changes are just for the sake of making changes.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager  in  Toronto, ON (Canada)
    Current Employee - Marketing Manager in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time for more than a year

    Pros

    Great team and people to work with
    Defined pension plan
    Share accumulation plan
    Higher than average salary

    Cons

    Recent re-org
    Lots of processes
    Not an agile company

    Advice to ManagementAdvice

    Off site training

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It is good telecommunication company and coming up with new features to woo canadian customer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Analyst (Data)  in  Brampton, ON (Canada)
    Current Employee - Network Analyst (Data) in Brampton, ON (Canada)

    I have been working at Rogers Communications full-time for less than a year

    Pros

    Gives liberty to think independently and process are quiet clear

    Cons

    Sometimes we feel stuck as people does not clear the ownership and due to this our work halted and we afraid of clearing the task. Lot of meetings but it is not giving intended results.

    Advice to ManagementAdvice

    I do not have anything on this

    Neutral Outlook
    No opinion of CEO
  8.  

    Support business units with their strategy development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Toronto, ON (Canada)
    Current Employee - Senior Analyst in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time for more than a year

    Pros

    Opportunity to get involved in impactful work

    Cons

    Too many layers/approvals to get things done

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Rogers Media Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Publishing  in  Toronto, ON (Canada)
    Former Employee - Publishing in Toronto, ON (Canada)

    I worked at Rogers Communications full-time for more than 5 years

    Pros

    Overall great benefits, on par with most large organizations. There are decent amenities along with a clean modern work space.

    Cons

    Job security, especially in the publishing division leads to a feeling of uncertainty. Changes in management have portrayed themselves as being open to discussion. The underlying resentment internally remains with the public's poor rating of the company's customer service. Previous management hinted at changes but little has been done to change this perception.

    Advice to ManagementAdvice

    Above all improve client customer service, substantially..

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Toronto, ON (Canada)
    Current Employee - Director in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time for more than 8 years

    Pros

    fast pace workplace. smart people. interesting work

    Cons

    work load. life/work balance. expectation to always be available.

    Advice to ManagementAdvice

    listen to the base of your employees. not all decisions have to come from the top. expertise is within the organisation, expensive consulting firms only use internal information provided by YOUR employees!

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    It's better than the usual retail jobs

    Current Employee - Sales Associate  in  Mississauga, ON (Canada)
    Current Employee - Sales Associate in Mississauga, ON (Canada)

    I have been working at Rogers Communications part-time for more than a year

    Pros

    The pay is minimum wage plus commission for store level jobs. It's not that bad and the work is very easy

    Cons

    Ridiculous management at times, customers are extremely unreasonable. There is a lot to know and there are too many training courses you are required to do called fast tracks and management sometimes makes you do them on your own time.

    Recommends
    No opinion of CEO

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