Rogers Communications Reviews

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2.8
34 Reviews
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Rogers Communications President and CEO Guy Laurence
Guy Laurence
163 Ratings

34 Employee Reviews

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  1. New Age Wireless Solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Owner and Sole Proprietorship of New Age Wireless Solutions in Victoria, BC (Canada)
    Current Employee - Owner and Sole Proprietorship of New Age Wireless Solutions in Victoria, BC (Canada)

    I have been working at Rogers Communications full-time (more than a year)

    Pros

    A unique and innovative corporate environment that fosters entrepreneurship and wireless network subsidiary sponsorship and development of it's business clientele and allows growth exponentially of its market and communications stronghold in Canada.

    Cons

    None that I can muster as of yet. If I can use the designer business model and pass that into a knowledge base of customer accommodation it would be an achievement.

    Recommends
    Positive Outlook
    Approves of CEO
  2. A stepping stone in your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Vancouver, BC (Canada)
    Former Employee - Business Analyst in Vancouver, BC (Canada)

    I worked at Rogers Communications full-time (more than 3 years)

    Pros

    Good benefits, and looks great in a resume. Depending on your manager, it can be great or it can be the worst. For me it was a great experience thanks to my manager.

    Cons

    Salary is below average, too much responsibilities for the pay, salary can differentiate a lot with the same title and responsibilities. To move up, you have to be in toronto

    Advice to ManagementAdvice

    Agile methodology doesn't mean create many project and initiatives so changes happened in a day or two. Create good projects for long term and not just band-aid changes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Rogers review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)

    I worked at Rogers Communications full-time (more than 8 years)

    Pros

    great colleagues to work with

    Cons

    Senior Management lacks direction & focus

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5. Terrible Dinosaur Telecomm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Consultant in Burnaby, BC (Canada)
    Current Employee - Customer Service Consultant in Burnaby, BC (Canada)

    I have been working at Rogers Communications full-time (less than a year)

    Pros

    Fantastic and diverse group of coworkers, many friendships were formed at this place of employment.

    Cons

    Mental exhaustion, is fairly prevalent; and many employees have been witnessed taking stress leave. The stress that is common with call centers is exorbantly excessive at Rogers; even by call center standards.

    Another part of the problem which compounds upon this, is that the company clings to archaic business practices that are harmful to both customers AND employees alike. Price gouging on wireless plans, and device subsidies are prevalent, and employees are regularly berated (and sometimes abused), by customer's whom are fully in the right about the poor treatment & service they receive.

    Advice to ManagementAdvice

    Promote fresh blood to management & board positions, do away with the old guard telecomm practices and policies, and become accountable not just to your customers, but also to your staff.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. Feedback..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Vancouver, BC (Canada)
    Former Employee - Sales in Vancouver, BC (Canada)

    I worked at Rogers Communications full-time

    Pros

    Good colleagues
    Good employee benefits

    Cons

    Lack of professionalism in Management

    Advice to ManagementAdvice

    Should be more employee focused

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Customer Relations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations Representative in Burnaby, BC (Canada)
    Current Employee - Customer Relations Representative in Burnaby, BC (Canada)

    I have been working at Rogers Communications full-time (more than a year)

    Pros

    Good starting wage. They provide lots of training.

    Cons

    Repetitive. Depending on location can be difficult and/or slow to advance in the company.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8. 4 people found this helpful

    WORST COMPANY I HAVE EVER WORKED FOR!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Manager in Surrey, BC (Canada)
    Former Employee - Team Manager in Surrey, BC (Canada)

    I worked at Rogers Communications full-time (more than 3 years)

    Pros

    Discount. I cannot think of four more positive things to say.

    Cons

    Everything, horrible disorganized management. Terrible commission packages.

    Advice to ManagementAdvice

    Close the doors!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Vancouver, BC (Canada)
    Current Employee - Sales Representative in Vancouver, BC (Canada)

    I have been working at Rogers Communications part-time (less than a year)

    Pros

    Rogers is based on customer service. so I was hired on that basis. have to say, best job ever, people i work with are equal like minded and the managers are always awesome. the money comes no matter what, sooner if your personable. i love this job.

    ive been 4 months and its already showing money wise.

    Cons

    the wage isnt great starting out, but what job is. only con is a hard start to see some money. might work with sharks, therefore just the fact of being new can hinder sales. (first time salesperson) if you have worked in sales you will pick up fast.

    Recommends
    Approves of CEO

    Rogers Communications Response

    Apr 29, 2014Social Media Specialist, Talent Strategy

    Thank you for your review and welcome! We're glad you love your job. Be sure to ask questions to team members to help you pick up some on the job tips.

  10. 5 people found this helpful

    The worst experience of my working life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Vancouver, BC (Canada)
    Former Employee - Sales in Vancouver, BC (Canada)

    I worked at Rogers Communications full-time (more than a year)

    Pros

    You get a paid cellphone.

    Cons

    All management cares is about sales, but they give no direction.

    Advice to ManagementAdvice

    Get your stuff together.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. Great place to work. Very supportive environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Vancouver, BC (Canada)
    Former Employee - Accountant in Vancouver, BC (Canada)

    I worked at Rogers Communications full-time (more than 5 years)

    Pros

    Great people to work with. Lots of opportunity to learn.

    Cons

    Lots of the functions are centralized at the head office in Toronto. Hence there can be delays when addressing issues in the local markets.

    Advice to ManagementAdvice

    Allow local cost centres to paly greater role in decision making.

    Recommends
    Neutral Outlook
    Approves of CEO

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