Rogers Communications
3.2 of 5 520 reviews
www.rogers.com Toronto, Canada 5000+ Employees

Rogers Communications Reviews in Vancouver, BC Canada

Updated Apr 11, 2014
All Employees Current Employees Only

3.1 26 reviews

                             

100% Approve of the CEO

Rogers Communications President and CEO Guy Laurence

Guy Laurence

(3 ratings)

55% of employees recommend this company to a friend
26 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Sales Rep

    Sales Representative (Current Employee)
    Vancouver, BC (Canada)

    ProsRogers is based on customer service. so I was hired on that basis. have to say, best job ever, people i work with are equal like minded and the managers are always awesome. the money comes no matter what, sooner if your personable. i love this job.

    ive been 4 months and its already showing money wise.

    Consthe wage isnt great starting out, but what job is. only con is a hard start to see some money. might work with sharks, therefore just the fact of being new can hinder sales. (first time salesperson) if you have worked in sales you will pick up fast.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Flag Review
    Rogers Communications Social Media Specialist, Talent Strategy responded to this review Apr 29, 2014 EditDelete
    Thank you for your review and welcome! We're glad you love your job. Be sure to ask questions to team members to help you pick up some on the job tips.
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    4 people found this helpful  

    The worst experience of my working life.

    Sales (Former Employee)
    Vancouver, BC (Canada)

    ProsYou get a paid cellphone.

    ConsAll management cares is about sales, but they give no direction.

    Advice to Senior ManagementGet your stuff together.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    2 people found this helpful  

    Absolutely love working for this organization

    Customer Relations Consultant (Current Employee)
    Burnaby, BC (Canada)

    ProsBest bonuses, best people to work with, and management is always there

    ConsSenior management is usually no in sync with what is going around at the call centre and hardly interested in feedback from reps

    Advice to Senior ManagementEmpower your employees by taking feedback from them and letting them have a say with decisions that will impact them directly

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great place to work. Very supportive environment

    Accountant (Former Employee)
    Vancouver, BC (Canada)

    ProsGreat people to work with. Lots of opportunity to learn.

    ConsLots of the functions are centralized at the head office in Toronto. Hence there can be delays when addressing issues in the local markets.

    Advice to Senior ManagementAllow local cost centres to paly greater role in decision making.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Good Place

    Customer Service Representative (Former Employee)
    Vancouver, BC (Canada)

    Pros-Good People
    -Decent Pay
    -Fluid/fast moving company

    Cons-Management was out too lunch at times
    -

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Worst Job Ever

    Customer Service Representative (Former Employee)
    Burnaby, BC (Canada)

    ProsPay Was really good. Other employees tried really hard to keep positive and I met some good people.

    ConsBroken Equipment, Management are uneducated and manipulators. If you have any kind of disability don't bother they turn everything against you and aren't helpful at all.

    Advice to Senior ManagementWhen someone asks for help take it seriously. Stop allowing Managers to gossip between themselves. And stop encouraging an atmosphere if that if you don't go out for drinks with co workers you aren't a team player.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Bad trainers, Bad Managers, Worst Employer I have ever had

    Customer Service Representative (Former Employee)
    Burnaby, BC (Canada)

    ProsGood Benefits and Good Pay, Good experience to get a job at Telus or Bell.

    ConsBad Managers, Broken Equipment, Their procedures don't make sense are really stressful if you need help. In training they tell you one thing and then another happens. This place is rife with gossip and managers favour employees who go drink with them after work. if you have a life outside work you are looked down on.

    Advice to Senior ManagementLet employers switch managers, listen to employees, get equipment fixed, employees shouldnt have to come to work 30+ minutes before a shift to get a computer then have it not load properly.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Company in Transition

    Project Manager (Current Employee)
    Vancouver, BC (Canada)

    Pros- Cutting edge company
     - Discounts

    Cons- Very Toronto facing
     - Processes can strangle getting anything done

    Advice to Senior ManagementDon't let process get in the way of innovation

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    A positive, challenging workplace filled with creative people

    Director of Marketing (Former Employee)
    Vancouver, BC (Canada)

    ProsFun environment, ample professional development opportunities (workshops, seminars, courses), respectful management, frequent performance reviews, constructive feedback, frequently promote from within, great perks (free concert tickets, ski passes, restaurant GCs, etc)

    Conslow remuneration, often did not receive a bonus

    Advice to Senior ManagementGreat job!

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great opportunities if willing to sacrifice at the beginning

    Analyst (Current Employee)
    Vancouver, BC (Canada)

    ProsThe company provides great benefits and great opportunities above agent level.

    ConsThe fast pace of the call center environment creates a stressful work place.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Rogers Communications? Contribute to the Community!

Rogers Communications Videos

Loading...

Rogers Communications – Why Work for Us?

We're Canada's dynamic communications and media company. We make sure you stay inspired, informed and in touch like never before, with our advanced networks, powerhouse media brands and technologically advanced… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Rogers Communications reviews and ratings in Vancouver, BC — including employee satisfaction and approval rating for Rogers Communications CEO Guy Laurence. All 26 reviews posted anonymously by Rogers Communications employees.