Ross Medical Education Center

  www.rossmedicaleducation.com
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Ross Medical Education Center Reviews

Updated May 24, 2014

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1.9 27 reviews

0% Approve of the CEO

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George Grayeb

(1 ratings)

22% of employees recommend this company to a friend
27 Employee Reviews
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    • Culture & Values
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    • Disapproves of CEO

     

    Ross Medical Education Center puts an emphasis on what is best for their bottom line, not what is best for customers!

    Anonymous Employee (Former Employee) Niles, OH

    ProsRoss pays you just enough to keep you. Some of the teachers really care about the students and give a lot of their own unpaid time to help tutor and mentor students. Some Co-workers are absolutely wonderful people who actually care about their jobs and the students.

    ConsRoss expects most employees to do the jobs of four people as only one person. There is too much emphasis on numbers and the company from the top down promotes an atmosphere of fear and antagonism to obtain results. If results are not meant the company resorts to constant public humiliation of employees on open forum conference calls where they regularly ridicule and shame employees in front of others.

    Advice to Senior ManagementTake a good look in the mirror and realize that change needs to start at the top. The company has lost many great people because they have put so much emphasis on numbers and lost the focus of what is really important, people! The company was a great place to work for when I first started and since new management has taken over it has become corrupt with egotistical bullies!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    good school

    Student (Former Employee)

    Prosvery friendly and a great start to a new life

    ConsIt is a full load

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Career Service Representative

    Career Development Representative (Current Employee)

    ProsTeam members, room for growth, fast paced, never a dull moment

    ConsAwful work hours, crazy placement goals, students who are rude and don't care

    Advice to Senior ManagementAlways act with integrity

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    Not recommended.

    Anonymous Employee (Former Employee)

    ProsThe enjoyment of watching students succeed in their education and career is exciting. The teachers are all very knowledgeable and care about their students. The educational support is positive and encouraging.

    ConsThis is one of the most disorganized and disconnected places I have ever worked. The pay isn't good. and there's nothing special about the benefits...health insurance is expensive and no sick days. Admissions is disconnected from the rest of the campus. They are on a separate planet than the rest of the departments. They are micro-managed by upper management and numbers driven. The on campus management team has no control over the hiring, firing and every day stuff with Admissions. The other departments on campus focus on the SUCCESS of the student and are not as concerned with the numbers. Admissions and upper management see incoming students as dollar signs ONLY. The school is run like a large company - which it is NOT. Higher education is an important and big decision in someone's life. Admissions convinces students to enroll through a strict sales process when most of them are not ready. They rush enrollments (which often leads to a cancel, no start or a drop) and even convince prospects to switch programs because there are seats still available that they need to fill sooner. Extremely high turn over rate with Ross. Training is absolutely non-existent. You are thrown in the deep end of a pool and if you know how to swim you may survive for a bit. Policies and procedures are changing weekly. To the point that it is hard to keep track of the changes. When asking and clarifying new changes unprofessional responses full of attitude are given. The campuses are all short-handed and not given the resources they need to succeed.

    Advice to Senior ManagementMr. CEO - my message to you is stop treating this SCHOOL like a business. Each campus has its own needs and are all different from one another. The only way you would know this is if you actually visited the campuses and talked with the people living it every day. I call you Oz. You're the man behind the curtain that nobody sees. This is no way to run a business, especially a school. You need to get hands on with your campuses and support the people working there. Better known as come down to reality. If you understood their real daily struggles you would see that policies stretching company wide cannot always apply to every circumstance. Upper management is clueless with the daily happenings on campus and when something doesn't go as expected NEGATIVE feedback is what is given to employees. Who responds positively to constant negative feedback? Take a look in the mirror and ask yourself why Ross has such high turn over. It is not because the campuses are not trying.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    Admissions Representative

    Admissions Representative (Former Employee)

    ProsWeekends off.. That's about it. This job is like a scripted tele-market job where you are trying to get a lot more than a $5 donation.

    ConsEverything about this place! Work life balance almost non existent, upper management had no idea what was actually going on and that was in main part because they thought there is only one way to do things. Every location is different and what works somewhere else doesn't always work everywhere. This job is a resume ruiner! Potential employers have now asked me questions like, "Was it like a Junior college? Did you have to basically lie to students to get them to go there?" I wouldn't advise anyone to work for this company.

    Advice to Senior ManagementListen to your reps at each location. If you want improvement the only way to get it is from the ones that are actually doing the work. Your year over year numbers, and leads to registrations numbers would improve drastically if the morale of "life or death if you don't get enrollments" wasn't present. Just my $.02 but I'm sure George doesn't even look at these anyways.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Better before JLL Partners took ownership stake in the company! CEO belongs on Wall Street not in private education.

    Anonymous Employee (Former Employee)

    ProsThe co-workers at the campus I worked at where amazing! Real sense of a team environment! Understood what we were trying to do by changing one life at a time! The students are all there to better their lives and the lives of their families. That was the best part of the job!! Seeing the results and success from your hard work first hand. The training itself, or product, is the best in the industry!!

    ConsThe executive team needs to spend more time at each campus and understand that each campus has it's own set of adversity and challenges based on the demographics of that location. People are not cookie cutter and neither is each of your campuses. You can't treat these campus as if they should all perform the same. ZERO TRAINING! Tons of "accountability" with zero help on how to be accountable and if you can't figure it our yourself they get rid of you, even if you are a top performer. The executives have contracts with JLL Partners when the company sells they will get a portion of the proceeds, so integrity is compromised. They are basically flipping the company and care nothing about the employees who work there regardless of what you contribute or contributed in the past.

    Advice to Senior ManagementTry to figure out why retention is so bad, "hint", look in the mirror.
    Train the weak areas of each individual and don't push them down, build them up.
    Get rid of the NEGATIVE conference calls EVERYDAY.
    The recession and 2008 is over and start treating your employees like you are lucky to have them and not the other way around... their lucky to have a job. It's education people, hard to be promote positivity externally to the students, when its not promoted within the organization.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    This was the most unpleasant job I've ever had

    Anonymous Employee (Former Employee)

    ProsWorking with students who are attempting to change their lives for the positive

    Cons-the rip off factor. Students are essentially paying $30k for a certificate that won't even benefit their career long term. It's hard and uncomfortable to sell a lie to people when you know it's blatantly unethical
    -severely incompetent directors, managers, and corporate trainers
    -fear factor environment that anyone can be fired at anytime without explanation
    -directors and managers playing an extreme case of favorites
    -inability to defend yourself against the powers at hand. Co workers could be extremely out of line, rude, and even lie on you without recourse and no one would be the voice of reason
    -literally seeing your district director sneaking in the hallway to listen to the admission reps phone calls so she could fire them
    -people fraudulently proclaiming themselves to be educational administrators when they can barely read and write on their own

    Advice to Senior ManagementStop with the archaic hunger games environment. It doesn't help the "students" when staff turnover is occurring everyday.

    Operate on logic versus gossip and cattiness, so hard working individuals can actually so their job and go home

    Provide more than one day of training that barely covers anything relevant to the actual job, this way you can stop blaming employees for issues that were never addressed in their training

    It would make more sense for this place to shut down because they will never change their ways.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Career development representative

    Career Development Coordinator (Former Employee)

    ProsNot many, weekends off. Seeing the few students who completed succeed. Have pretty nice offices to work in. Met a few good coworkers.

    ConsPoor management, very low pay, staff keeping secrets from each other, tricking students into to enroll, even though they will not succeed

    Advice to Senior ManagementStop micromanaging! Stick up for your employees.

    – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Great people to work with, not so great pay for the 50+ hours you'll inevitably work.

    Anonymous Employee (Current Employee)

    ProsGreat people and atmosphere (of course this depends on the campus you work at)
    Great schedule and no weekends
    Most have their own offices - no cubicles
    Good benefits/vacation time
    Staff on the campus level genuinely care about the students and what happens to them
    Able to move into different departments relatively easily

    ConsMicromanagement in this company is beyond ridiculous. Extremely overbearing regional directors and VP's.
    You will work more than expected for little pay and work/life balance barely exists.
    No bonuses/incentives/very small yearly raise
    High stress/pressure
    Corporate level staff only look at students as a number and a dollar sign
    HIGH turnover

    Advice to Senior ManagementPay your hard working staff what they deserve to be paid.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Please stop killing your employees!!!!

    Management (Current Employee) Grand Rapids, MI

    ProsStudent success! Watching your students from beginning to end is rewarding!!!!!

    ConsPoor Corporate Staff!!!! Communication is terrible!!! I have never been talked to so poorly ever! The CEO yells to the top of his lungs and belittles his staff! The stress and pressure is over the top which causes a disarray in the campuses.

    Advice to Senior ManagementControl what you can control. Try recognizing the positives in your staff rather than focusing on the negatives. We are lean on staff! It is hard to do everything to 100% perfection on a daily basis. No one is PERFECT!!!! Staff works very hard and are beat up constantly. CEO, get out of your seat and visit your campuses, if you can do a better job, your campuses challenge you to do that!

    No, I would not recommend this company to a friend

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