Ross Medical Education Center

  www.rossmedicaleducation.com
  www.rossmedicaleducation.com
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Ross Medical Education Center Reviews

Updated September 18, 2014
Updated September 18, 2014
30 Reviews
1.9
30 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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George Grayeb
2 Ratings

Employee Reviews

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  1.  

    Solicitation/Micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Call Center Representative  in  Saginaw, MI
    Current Employee - Call Center Representative in Saginaw, MI

    I have been working at Ross Medical Education Center part-time for less than a year

    Pros

    They start you off at 10.00/hr for the position I have (call center rep) and for a part time position give you almost full time hours, at least 24-32. They always have people quitting and seem like they are constantly in need of new employees

    Cons

    no benefits, extremely hesitant to promote people to full time status so they can receive benefits, if you call in or are late even 1 min up to 6 times you're immediately fired, no raises or opportunity to advance, very strict about all rules and watched very closely, sometimes the manager will literally come stand behind you for chunks of time to watch you, very strange

    Advice to ManagementAdvice

    consider making raises available for employees who meet or exceed expectations

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    fast paced, micro-managed, but there is potential to move up quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Admisions  in  Morgantown, WV
    Former Employee - Director of Admisions in Morgantown, WV

    I worked at Ross Medical Education Center full-time for more than a year

    Pros

    opportunities for advancement, great job if you enjoy working with clients and watching them excel, benefits were decient.

    Cons

    Not enough of training, stressful. The admissions department has to make 300+ outgoing calls a day plus perform regular duties. You are instructed to call individuals 3 times a day until they set an appointment or say specifically "Do Not Call".

    Advice to ManagementAdvice

    Offer more training to new employees and not just motivational training but training on how to do the actual job. Better advertisement so more people are aware of the school and what is offered to them. Ross is a great school and I would recommend it to anyone as a student. The business model just needs to be updated.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Instructor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Assisting Instructor  in  Granger, IN
    Former Employee - Medical Assisting Instructor in Granger, IN

    I worked at Ross Medical Education Center part-time for more than 3 years

    Pros

    There are not many
    . Weekends off, pretty easy job. A few students succeeded. Other instructors were nice and helpful.

    Cons

    Everything, from poor management, most of the classroom time was watching movies at the Granger campus. The poor students payed all this money to get a certificate and learn nothing.

    Advice to ManagementAdvice

    If everyone is leaving except the campus director, maybe you should look into why??

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Medical Education Center

    Pros

    The ability to help people change their lives

    Cons

    It's like the high school cafeteria - If you're not one of the "cool kids" ie in the management circle you are subjected to being belittled for appearance, your work, who you eat lunch with, etc. I've never seen anything like it - and it has always been this way.

    Doesn't Recommend
  6.  

    Ross Medical Education Center puts an emphasis on what is best for their bottom line, not what is best for customers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Niles, OH
    Former Employee - Anonymous Employee in Niles, OH

    I worked at Ross Medical Education Center full-time for more than 3 years

    Pros

    Ross pays you just enough to keep you. Some of the teachers really care about the students and give a lot of their own unpaid time to help tutor and mentor students. Some Co-workers are absolutely wonderful people who actually care about their jobs and the students.

    Cons

    Ross expects most employees to do the jobs of four people as only one person. There is too much emphasis on numbers and the company from the top down promotes an atmosphere of fear and antagonism to obtain results. If results are not meant the company resorts to constant public humiliation of employees on open forum conference calls where they regularly ridicule and shame employees in front of others.

    Advice to ManagementAdvice

    Take a good look in the mirror and realize that change needs to start at the top. The company has lost many great people because they have put so much emphasis on numbers and lost the focus of what is really important, people! The company was a great place to work for when I first started and since new management has taken over it has become corrupt with egotistical bullies!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    good school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student
    Former Employee - Student

    I worked at Ross Medical Education Center full-time

    Pros

    very friendly and a great start to a new life

    Cons

    It is a full load

    Recommends
  8. 2 people found this helpful  

    Career Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Career Development Representative
    Current Employee - Career Development Representative

    I have been working at Ross Medical Education Center full-time for more than a year

    Pros

    Team members, room for growth, fast paced, never a dull moment

    Cons

    Awful work hours, crazy placement goals, students who are rude and don't care

    Advice to ManagementAdvice

    Always act with integrity

    Recommends
    Positive Outlook
  9. 1 person found this helpful  

    Admissions Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative
    Former Employee - Admissions Representative

    I worked at Ross Medical Education Center full-time for less than a year

    Pros

    Weekends off.. That's about it. This job is like a scripted tele-market job where you are trying to get a lot more than a $5 donation.

    Cons

    Everything about this place! Work life balance almost non existent, upper management had no idea what was actually going on and that was in main part because they thought there is only one way to do things. Every location is different and what works somewhere else doesn't always work everywhere. This job is a resume ruiner! Potential employers have now asked me questions like, "Was it like a Junior college? Did you have to basically lie to students to get them to go there?" I wouldn't advise anyone to work for this company.

    Advice to ManagementAdvice

    Listen to your reps at each location. If you want improvement the only way to get it is from the ones that are actually doing the work. Your year over year numbers, and leads to registrations numbers would improve drastically if the morale of "life or death if you don't get enrollments" wasn't present. Just my $.02 but I'm sure George doesn't even look at these anyways.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Not recommended.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Medical Education Center for more than a year

    Pros

    The enjoyment of watching students succeed in their education and career is exciting. The teachers are all very knowledgeable and care about their students. The educational support is positive and encouraging.

    Cons

    This is one of the most disorganized and disconnected places I have ever worked. The pay isn't good. and there's nothing special about the benefits...health insurance is expensive and no sick days. Admissions is disconnected from the rest of the campus. They are on a separate planet than the rest of the departments. They are micro-managed by upper management and numbers driven. The on campus management team has no control over the hiring, firing and every day stuff with Admissions. The other departments on campus focus on the SUCCESS of the student and are not as concerned with the numbers. Admissions and upper management see incoming students as dollar signs ONLY. The school is run like a large company - which it is NOT. Higher education is an important and big decision in someone's life. Admissions convinces students to enroll through a strict sales process when most of them are not ready. They rush enrollments (which often leads to a cancel, no start or a drop) and even convince prospects to switch programs because there are seats still available that they need to fill sooner. Extremely high turn over rate with Ross. Training is absolutely non-existent. You are thrown in the deep end of a pool and if you know how to swim you may survive for a bit. Policies and procedures are changing weekly. To the point that it is hard to keep track of the changes. When asking and clarifying new changes unprofessional responses full of attitude are given. The campuses are all short-handed and not given the resources they need to succeed.

    Advice to ManagementAdvice

    Mr. CEO - my message to you is stop treating this SCHOOL like a business. Each campus has its own needs and are all different from one another. The only way you would know this is if you actually visited the campuses and talked with the people living it every day. I call you Oz. You're the man behind the curtain that nobody sees. This is no way to run a business, especially a school. You need to get hands on with your campuses and support the people working there. Better known as come down to reality. If you understood their real daily struggles you would see that policies stretching company wide cannot always apply to every circumstance. Upper management is clueless with the daily happenings on campus and when something doesn't go as expected NEGATIVE feedback is what is given to employees. Who responds positively to constant negative feedback? Take a look in the mirror and ask yourself why Ross has such high turn over. It is not because the campuses are not trying.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Better before JLL Partners took ownership stake in the company! CEO belongs on Wall Street not in private education.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Medical Education Center full-time

    Pros

    The co-workers at the campus I worked at where amazing! Real sense of a team environment! Understood what we were trying to do by changing one life at a time! The students are all there to better their lives and the lives of their families. That was the best part of the job!! Seeing the results and success from your hard work first hand. The training itself, or product, is the best in the industry!!

    Cons

    The executive team needs to spend more time at each campus and understand that each campus has it's own set of adversity and challenges based on the demographics of that location. People are not cookie cutter and neither is each of your campuses. You can't treat these campus as if they should all perform the same. ZERO TRAINING! Tons of "accountability" with zero help on how to be accountable and if you can't figure it our yourself they get rid of you, even if you are a top performer. The executives have contracts with JLL Partners when the company sells they will get a portion of the proceeds, so integrity is compromised. They are basically flipping the company and care nothing about the employees who work there regardless of what you contribute or contributed in the past.

    Advice to ManagementAdvice

    Try to figure out why retention is so bad, "hint", look in the mirror.
    Train the weak areas of each individual and don't push them down, build them up.
    Get rid of the NEGATIVE conference calls EVERYDAY.
    The recession and 2008 is over and start treating your employees like you are lucky to have them and not the other way around... their lucky to have a job. It's education people, hard to be promote positivity externally to the students, when its not promoted within the organization.

    Doesn't Recommend
    Neutral Outlook

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