Ross Stores

  www.rossstores.com
  www.rossstores.com

Ross Stores Reviews in Miami, FL

Updated December 4, 2014
Updated December 4, 2014
1,036 Reviews
2.6
1,036 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
411 Ratings

Review Highlights

Pros
  • 20% discount throughout the year, with periods during which 40% discount is given to associates (in 75 reviews)

  • The employee discount is great on already reasonably priced merchandise (in 69 reviews)


Cons
  • The annual raises are so small that minimum wage increases null them (in 85 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 26 reviews)

More Highlights

15 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Whack Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention in Miami, FL
    Former Employee - Loss Prevention in Miami, FL

    I worked at Ross Stores

    Pros

    The people I worked with made it better funny

    Cons

    No hours . Whack pay . And Stupid a** GM

    Advice to ManagementAdvice

    Thanks for transferring the GM

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    False Promises & No Advancement for Associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Miami, FL
    Former Employee - Retail Sales Associate in Miami, FL

    I worked at Ross Stores part-time (more than 5 years)

    Pros

    Sometimes, not always, flexible schedule and discounts. Four times a year there is a 40% and it allows you to spend up to a grand in merchandise.

    Cons

    Absolutely no room for advancement unless someone leaves or steps down. Associates follow "Ross" policy and when customer talks to management, management usually gives them what they want and make you look like the bad guy for trying to follow procedures. Closing are the worst if there are no people on the floor during the day. Holidays have extended hours until ridiculous times. For example last year the store had a closing time of 1am. No one was in there since 10:30 pm and we had to stay there regardless. Raises happen only once a year and it's a joke. 10, 20, 25 cents being the highest! For how HARD we work that raise should be at least 50 cents. Management don't take the time to realize that as associates we work EXTREMELY hard!

    Advice to ManagementAdvice

    Treat hardworking associates with respect and a proper wage!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    The best part was being able to work with new people, and new experiences everyday.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overnight Stock Associate in Miami, FL
    Current Employee - Overnight Stock Associate in Miami, FL

    I have been working at Ross Stores part-time (more than an year)

    Pros

    I love helping people as well as meeting new people .

    Cons

    Dealing with customers that don't speak English . Yet you want to help them .

    Advice to ManagementAdvice

    Don't hire rude unprofessional people

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    reduced hours and change schedule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Miami, FL
    Current Employee - Retail Sales Associate in Miami, FL

    I have been working at Ross Stores part-time (more than an year)

    Pros

    i do not give up myself because i am person with dissabilities i have complain with this company but it is not understand

    Cons

    more hours a part time worker more training please do not reduced hours and change shedule

    Advice to ManagementAdvice

    more hours for part time worker more training more raise m

    Doesn't Recommend
    No opinion of CEO
  6.  

    One bad apple spoils a bunch, I thought I'd found a good apple but a worm was in it..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Protection Specialist in Miami, FL
    Former Employee - Store Protection Specialist in Miami, FL

    I worked at Ross Stores part-time (less than an year)

    Pros

    The best experience was working with the customers to see the excitement on their faces when they walk into the store..

    Cons

    The challenge I had working there was how the SM wasn't compassionate towards the associates. I felt very I unwelcomed but toilerated it.

    Advice to ManagementAdvice

    Management need to improve how to treat people of color.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    My life with Ross Stores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Associate in Miami, FL
    Current Employee - Retail Associate in Miami, FL

    I have been working at Ross Stores part-time (more than 5 years)

    Pros

    The co-workers i work with are phenomenal & i meet new people regularly. It's not far from my house so commuting is easy for me.

    Cons

    The schedules are ridiculous, as a part-time worker, you can get a few as 4 hours a week, not exactly a job for someone who has major bills to pay ...perfect for kids still in high school or as a second job. The salary definitely doesn't match the work that you put in.

    Advice to ManagementAdvice

    Management need to distribute hours more evenly among the part-timers & respect the workers that has long term ties with the company

    No opinion of CEO
  8.  

    Loved working with people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Miami, FL
    Former Employee - Store Manager in Miami, FL

    I worked at Ross Stores full-time (more than 5 years)

    Pros

    Employee base outstanding and very motivated

    Cons

    Upper management has lost what it takes to motivate the management team

    Advice to ManagementAdvice

    Set a timeline and stick to it do not be Fooled by the dangling carrot

    Disapproves of CEO
  9.  

    Horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SPS in Miami, FL
    Current Employee - SPS in Miami, FL

    I have been working at Ross Stores part-time (more than 3 years)

    Pros

    It employs very good people.

    Cons

    Managers are dreadful and stressed. Pay is wretched and ask the impossible from their employees.

    Advice to ManagementAdvice

    Stop cutting corners. Stop making people with horrible jobs feel even worse, it's stressful enough as it is.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier, FES, Stock Associate in Miami, FL
    Current Employee - Cashier, FES, Stock Associate in Miami, FL

    I have been working at Ross Stores part-time (more than an year)

    Pros

    A job which brings some sort of income.

    Cons

    No benefits, cannot go over 25 hours if part-timer (usually give 18 hours max), no pay raise when being "promoted" to Front End Supervisor, give you days off but constantly call you to come in to work which is difficult when you already made plans and lose potential hours, no such thing as training, you learn everything on your own, have to do 5 things at the same time and get yelled at because you haven't finished anything.

    Advice to ManagementAdvice

    Go back to giving associates the hours they deserve, the paycheck does not reflect the amount of work one goes through.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Ross Store Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ross Store Associate in Miami, FL
    Former Employee - Ross Store Associate in Miami, FL

    I worked at Ross Stores part-time (less than an year)

    Pros

    Friendly work environment, Schedule accomodation

    Cons

    Pay, the starting pay rate is barely above minimum wage and the pay raises after six months was onlt 10cents increase per hour

    Advice to ManagementAdvice

    Increase pay and pay raises

    Recommends
    No opinion of CEO

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