Ross Stores

www.rossstores.com
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Ross Stores Reviews in Pleasanton, CA

Updated February 1, 2015
Updated February 1, 2015
38 Reviews
2.6
38 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
38 Ratings

Review Highlights

Pros
  • 20% discount throughout the year, with periods during which 40% discount is given to associates (in 75 reviews)

  • The employee discount is great on already reasonably priced merchandise (in 69 reviews)


Cons
  • The annual raises are so small that minimum wage increases null them (in 85 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 26 reviews)

More Highlights

38 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Good environment and fair work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Allocator in Pleasanton, CA
    Former Employee - Allocator in Pleasanton, CA

    I worked at Ross Stores full-time (more than a year)

    Pros

    Strong training program and good leadership

    Cons

    Not a very diverse career path

    Advice to ManagementAdvice

    Have more options for growth

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Horrible employer. Never performed the work I was hired to.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Specialist in Pleasanton, CA
    Former Employee - Communications Specialist in Pleasanton, CA

    I worked at Ross Stores

    Pros

    Location, name recognition, work hours flexibility, free hot chocolate, dress code

    Cons

    Horrible upper-management, micromanagrial, horrible work/life balance, no accountability, actual job had little to do with job description/skill set

    Advice to ManagementAdvice

    Use your people for the skills you hired them for. Don't question every little thing they do, or they may lose the confidence or desire to perform. Fall on your own sword every once-in-a-while.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Worst career decision...make sure you understand the culture before you sign on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Pleasanton, CA
    Current Employee - Manager in Pleasanton, CA

    I have been working at Ross Stores full-time (more than a year)

    Pros

    Financially stable (for now). Employee discount (?)

    Cons

    Gross misuse of company funds to lavish executives with outlandish luxuries. Managers are verbally abusive and purposefully create a hostile workplace environment. Managment is not interested in investing in people or technology.

    Advice to ManagementAdvice

    Be open to change, invest in people and embrace technology.

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    Minimal employee development and little growth opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA

    I have been working at Ross Stores full-time (more than a year)

    Pros

    Job Stability. Many corporate office employees have worked there seven years or more

    Cons

    Systems are dated. No incentive to achieve outstanding results. New processes take for ever to be considered, then rejected.

    Advice to ManagementAdvice

    Same advice that most employees have--improve communication from top management to the staff

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 6 people found this helpful  

    Working for Ross is like shopping at Ross, you figure it out...

    Former Employee - Account Executive in Pleasanton, CA
    Former Employee - Account Executive in Pleasanton, CA

    I worked at Ross Stores full-time (more than 3 years)

    Pros

    Discounts after already discounted crap.

    Cons

    Discounts only good for Ross stores.

    Advice to ManagementAdvice

    Learn from Burlington's organization.

  7. 4 people found this helpful  

    Seems like two separate companies "functioning" on opposite coasts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assortment Analyst in Pleasanton, CA
    Former Employee - Assortment Analyst in Pleasanton, CA

    I worked at Ross Stores full-time (more than a year)

    Pros

    Successful company that continues to grow each year.

    Great people, brand new corporate office, good exposure to the retail industry.

    Easy to move up if you stay motivated and hard-working.

    Cons

    It can be difficult to work with the New York office. They do not seem to follow through with Allocation recommendations, and the "partnership" management stresses is more like a secretary/boss relationship.

    Information is not always communicated between teams, and in some cases it is done inherently. This usually ends up making one group look incompetent, even though it wasn't their fault.

    Managers are relatively young and cliquey, and sometimes immature, which can lead to an uncomfortable working environment.

    Workloads are not balanced amongst analysts.

    No online retail platform, which may hurt the company later on.

    For salaried employees, working hours are not as flexible as they should be. New York office has summer hours and corporate office does not.

    Advice to ManagementAdvice

    Be more transparent with all groups involved when communicating information, and avoid micromanaging every aspect of a project.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Challenging, growing and positive environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assortment Analyst in Pleasanton, CA
    Current Employee - Assortment Analyst in Pleasanton, CA

    I have been working at Ross Stores full-time (more than a year)

    Pros

    Great growing company to work for.

    Cons

    Occasional long hours and some teams can be a little political

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Ross Stores is a great place to work. Great people, fast paced, able to make a difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology in Pleasanton, CA
    Current Employee - Information Technology in Pleasanton, CA

    I have been working at Ross Stores full-time (more than 5 years)

    Pros

    You are able to work with Great people and really able to make a difference. The organization is fast paced and nimble.

    Cons

    No real downsides to working at Ross. Corporate HQ is in the Bay Area, with the merchant org in NYC and LA. There are opportunities in other locations as well.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  10. 7 people found this helpful  

    Okay but not the best company I've worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director Talent Acquisition in Pleasanton, CA
    Former Employee - Director Talent Acquisition in Pleasanton, CA

    I worked at Ross Stores full-time (more than 3 years)

    Pros

    Compensation is better than average for the market and the business model is a successful one especially in a tough economy.

    Cons

    Political gamesmanship at the executive level makes it difficult to implement changes. Performance is evaluated on subjective points of view rather than on measurable objectives. Has a culture that is so focused on bottom line financial results that valuing people and recognizing contributions is not important.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Disapointing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Senior Beneifts Analyst in Pleasanton, CA
    Former Contractor - Senior Beneifts Analyst in Pleasanton, CA

    I worked at Ross Stores as a contractor (less than a year)

    Pros

    ROSS has potential for being a great employer.

    Cons

    Some managers are not well experienced or have the proper training for being a manager.

    Advice to ManagementAdvice

    Require all managers to pass a managerial class.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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