Ross Stores Reviews in Pleasanton, CA

Updated July 30, 2014
Updated July 30, 2014
919 Reviews
2.6
919 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
373 Ratings

Review Highlights

Pros
  • The employee discount is great on already reasonably priced merchandise (in 65 reviews)

  • 20% discount throughout the year, with periods during which 40% discount is given to associates (in 62 reviews)


Cons
  • The annual raises are so small that minimum wage increases null them (in 76 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 24 reviews)

More Highlights

36 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Working for Ross is like shopping at Ross, you figure it out...

    Former Employee - Account Executive  in  Pleasanton, CA
    Former Employee - Account Executive in Pleasanton, CA

    I worked at Ross Stores full-time for more than 3 years

    Pros

    Discounts after already discounted crap.

    Cons

    Discounts only good for Ross stores.

    Advice to ManagementAdvice

    Learn from Burlington's organization.

  2. 1 person found this helpful  

    Worst career decision...make sure you understand the culture before you sign on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Pleasanton, CA
    Current Employee - Manager in Pleasanton, CA

    I have been working at Ross Stores full-time for more than a year

    Pros

    Financially stable (for now). Employee discount (?)

    Cons

    Gross misuse of company funds to lavish executives with outlandish luxuries. Managers are verbally abusive and purposefully create a hostile workplace environment. Managment is not interested in investing in people or technology.

    Advice to ManagementAdvice

    Be open to change, invest in people and embrace technology.

    Doesn't Recommend
    Disapproves of CEO
  3. 1 person found this helpful  

    Minimal employee development and little growth opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pleasanton, CA
    Current Employee - Anonymous Employee in Pleasanton, CA

    I have been working at Ross Stores full-time for more than a year

    Pros

    Job Stability. Many corporate office employees have worked there seven years or more

    Cons

    Systems are dated. No incentive to achieve outstanding results. New processes take for ever to be considered, then rejected.

    Advice to ManagementAdvice

    Same advice that most employees have--improve communication from top management to the staff

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Seems like two separate companies "functioning" on opposite coasts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assortment Analyst  in  Pleasanton, CA
    Former Employee - Assortment Analyst in Pleasanton, CA

    I worked at Ross Stores full-time for more than a year

    Pros

    Successful company that continues to grow each year.

    Great people, brand new corporate office, good exposure to the retail industry.

    Easy to move up if you stay motivated and hard-working.

    Cons

    It can be difficult to work with the New York office. They do not seem to follow through with Allocation recommendations, and the "partnership" management stresses is more like a secretary/boss relationship.

    Information is not always communicated between teams, and in some cases it is done inherently. This usually ends up making one group look incompetent, even though it wasn't their fault.

    Managers are relatively young and cliquey, and sometimes immature, which can lead to an uncomfortable working environment.

    Workloads are not balanced amongst analysts.

    No online retail platform, which may hurt the company later on.

    For salaried employees, working hours are not as flexible as they should be. New York office has summer hours and corporate office does not.

    Advice to ManagementAdvice

    Be more transparent with all groups involved when communicating information, and avoid micromanaging every aspect of a project.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Challenging, growing and positive environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assortment Analyst  in  Pleasanton, CA
    Current Employee - Assortment Analyst in Pleasanton, CA

    I have been working at Ross Stores full-time for more than a year

    Pros

    Great growing company to work for.

    Cons

    Occasional long hours and some teams can be a little political

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 7 people found this helpful  

    Okay but not the best company I've worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director Talent Acquisition  in  Pleasanton, CA
    Former Employee - Director Talent Acquisition in Pleasanton, CA

    I worked at Ross Stores full-time for more than 3 years

    Pros

    Compensation is better than average for the market and the business model is a successful one especially in a tough economy.

    Cons

    Political gamesmanship at the executive level makes it difficult to implement changes. Performance is evaluated on subjective points of view rather than on measurable objectives. Has a culture that is so focused on bottom line financial results that valuing people and recognizing contributions is not important.

    Doesn't Recommend
    No opinion of CEO
  8. 2 people found this helpful  

    Ross Stores is a great place to work. Great people, fast paced, able to make a difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology  in  Pleasanton, CA
    Current Employee - Information Technology in Pleasanton, CA

    I have been working at Ross Stores full-time for more than 5 years

    Pros

    You are able to work with Great people and really able to make a difference. The organization is fast paced and nimble.

    Cons

    No real downsides to working at Ross. Corporate HQ is in the Bay Area, with the merchant org in NYC and LA. There are opportunities in other locations as well.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Disapointing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Beneifts Analyst  in  Pleasanton, CA
    Former Employee - Senior Beneifts Analyst in Pleasanton, CA

    I worked at Ross Stores as a contractor for less than a year

    Pros

    ROSS has potential for being a great employer.

    Cons

    Some managers are not well experienced or have the proper training for being a manager.

    Advice to ManagementAdvice

    Require all managers to pass a managerial class.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Enjoyable. Honest. No game playing

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Human Resources  in  Pleasanton, CA
    Current Employee - Human Resources in Pleasanton, CA

    I have been working at Ross Stores full-time for less than a year

    Pros

    They responded to me quickly and did a phone screen.

    Cons

    They did not make all requirements known from the start.

  11. 1 person found this helpful  

    Low Opportunity - Negative Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assortment Analyst  in  Pleasanton, CA
    Former Employee - Assortment Analyst in Pleasanton, CA

    I worked at Ross Stores full-time for more than a year

    Pros

    Double Discount days 3x a year, benefits - nothing exciting but they're provided and it helps.
    Generally peers are great people and you make friends.

    Cons

    Workload is disproportionate to pay and environment.
    Since reorganization of department, the opportunity was drastically dimished. Even though the goal was to create opportunity to become well rounded, they instead cut the chance for people to move up.
    Bad working equipment and no attempt to help with desk ergonomics
    There seems to be many conflicts of interest between managers and employees which leaves other employees behind.
    Some managers have no sense of confidentiality making it difficult to trust them at all.
    Heavy micromanaging since supervisors were mainly concerned with how they will look not how they can help you grow and develop.
    No incentives to further education.
    Turnover is getting higher and higher.

    Advice to ManagementAdvice

    Take employees seriously when they are asking for help. Make sure people aren't in pain while they're trying to complete their work (ie. ergonomics, tiny computer monitors). Show more appreciation for the employees, especially when they work long hours to prepare upper management for important meetings with other departments.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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