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Ross Stores
2.6 of 5 425 reviews
www.rossstores.com Pleasanton, CA 5000+ Employees

Ross Stores Reviews

Updated Jun 18, 2013
All Employees Current Employees Only

2.6 425 reviews

                             

47% Approve of the CEO

Ross Stores Vice Chairman and CEO Michael A. Balmuth

Michael A. Balmuth

(212 ratings)

38% of employees recommend this company to a friend
425 Employee Reviews
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Great Company lots of hours

Management (Former Employee)
Perris, CA

I worked at Ross Stores full-time for more than 7 years

ProsStable company with continued growth and development opportunities.

ConsManagement works a ton of hours. Not good place to work for a work life balance.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Difficult in such a high volume store.

Sales Associate (Current Employee)
Inglewood, CA

I have been working at Ross Stores part-time for less than a year

ProsI learned how to give quality customer service the hard way. Customers are very rude and for some reason feel very entitled. In order to give good customer service and do well you really must not take things said too personally and apologize, smile and offer to make things better for the customers. If nothing works just wish them a good day and move on.

ConsLike I said customers attitude and if you close, pick up after the mess left over. Lots and lots of go backs, attempts of thefts, switching price tags at the register.

Advice to Senior ManagementIn all honesty, in such a high volume store, more cameras should be installed in areas of high theft in the store.

Yes, I would recommend this company to a friend

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Great Opportunities

Retail Sales Associate (Former Employee)
Kissimmee, FL

I worked at Ross Stores part-time for more than a year

ProsThey give you opportunities to grow inside the company.

ConsHard to get the full time.

Yes, I would recommend this company to a friend

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This is Part time

Anonymous Employee (Current Employee)

I have been working at Ross Stores part-time for less than a year

ProsMedical,dental,vision insurance, life insurance, accidental,death and Dismemberment insurance, long term ,disability insurance,

ConsMinimum wage, not enough hours

No, I would not recommend this company to a friend

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Can be stressful

Store Manager (Former Employee)
Atlanta, GA

I worked at Ross Stores full-time for more than a year

ProsThey really care about your development

ConsStore is usually messy, payroll sometimes hard to control

Advice to Senior ManagementYou have to have a strong assistant and stockroom lead to make it with this company. Since your assistant leads most of the store, they have to be extremely motivated. Your stockroom lead has to be great at getting the stockroom associates to work fast, accurately, and efficiently since the stockroom can kill your payroll

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Sales associate

Sales Associate (Former Employee)
San Ysidro, CA

I worked at Ross Stores part-time for less than a year

ProsIt is a great place to work at if you like to be busy and multitask.

ConsClosing is never pretty here it will most likely always be a mess.

Advice to Senior ManagementPay attention and talk to employees.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Fun to work at but a lot to do for little pay.

Anonymous Employee (Current Employee)

I have been working at Ross Stores part-time

ProsTime goes by fast. Never a moment to stand around

ConsPay is very low for the amount of work they ask.

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Pretty fun job helping people

Self-floor and Cashier (Former Employee)

I worked at Ross Stores part-time for less than a year

ProsMostly nice people to deal with

Consone of Management was difficult to work wit, low pay

Advice to Senior ManagementTalk to employees like normal people

Yes, I would recommend this company to a friend

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They have high expectations with very little payout.

Loss Prevention (Former Employee)
Stockton, CA

I worked at Ross Stores part-time for more than 3 years

ProsIt was right down the street from my house.

ConsThe people that work there are pretty awesome, but the company and their policies suck.

Advice to Senior ManagementAdvance your pay rates.

No, I would not recommend this company to a friend

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Unsafe work environment

Stock Team Member, Cashier, Fitting Room Attendant (Former Employee)
Irving, TX

I worked at Ross Stores part-time for less than a year

ProsI got some experience in retail/customer service

ConsIts unsafe, unsanitary and unfair to women

Advice to Senior ManagementHave box cutters for the stock team members instead of steak knives. Give the women more opportunities and don't let them pregnant employees excert themselves as in bending down too frequently and lifting heavy boxes.

No, I would not recommend this company to a friend

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Ross Stores – Why Work for Us?

BEHIND EVERY BARGAIN Our customers love a great deal. That makes our mission simple: to provide exciting bargains, every day, in every store. It takes an incredible team of individuals to make that possible. Whether… Full Overview

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