Ross Stores Reviews

Updated July 29, 2015
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2.8
Rating Trends
Recommend to a friend
Approve of CEO
Ross Stores CEO Barbara Rentler
Barbara Rentler
92 Ratings

Pros
  • Employees receive a 20% discount on merchandise (in 75 reviews)

  • Employee discount - nothing else I can think of (in 69 reviews)

Cons
  • The pay sucks they give you below minimum wage (in 85 reviews)

  • Work-life balance is non-existent as salaried manager (in 26 reviews)

More Pros and Cons

1,529 Employee Reviews

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  1. Featured Review

    Helpful (5)

    This job is great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Portland, OR
    Current Employee - Retail Sales Associate in Portland, OR

    I have been working at Ross Stores part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They're very flexible especially if you have another job and happen to be a college student. Managers are friendly Co workers are friendly Clean store We get safety parties which have free food, that's always a plus.

    Cons

    Lack of hours and pay are the only cons I can think of. After the holiday season the hours are cut back a lot, and for what we deal with , customer wise. We don't get paid enough.

    Advice to Management

    Let all associates be able to do overtime. Give us more hours and better pay.


  2. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    People oriented, growing, smart, career oriented

    Cons

    distance, hours, environment, lack of extras

    Advice to Management

    None


  3. Good starting point

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assortment Analyst in Pleasanton, CA
    Current Employee - Assortment Analyst in Pleasanton, CA

    I have been working at Ross Stores full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great training program. A lot of classroom work to set you up to do a lot of analytical work, systems are top of the line.

    Cons

    Stuck in allocation. Buying and planning are in New York so hard to move around. Entry level to analyst level is a big jump.

    Advice to Management

    Open up opportunities outside of allocation. (Store operations or something similar. Need to keep managers trained as well.


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  5. Inventoy control analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Control Analyst in Las Vegas, NV
    Former Employee - Merchandise Control Analyst in Las Vegas, NV

    I worked at Ross Stores full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good pay, good work life balance

    Cons

    Work isn't very interesting or challenging. Company is very conservative and very used to doing things the same way they've always done it, which you can't blame them for as they have been very successful even through a down economy. Ross is also very buyer centric and planners are looked at more as support than true business partners.


  6. need a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consumer Service Representative in Sam Houston, TX
    Current Employee - Consumer Service Representative in Sam Houston, TX

    I have been working at Ross Stores part-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    retried for the other job..need to work part time

    Cons

    very hard work, humbie person . get 110% in on the job

    Advice to Management

    consumer need a job


  7. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in West Laurel, MD
    Former Employee - Sales Associate/Cashier in West Laurel, MD

    I worked at Ross Stores

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If the managers like you then you won't have any issues with the store. The security aren't that nice to you, they could use more training.

    Cons

    Co-workers do not want to come to the registrar when it is backed up, managers are self centered, everybody does not communicate with one another to run a successful store.

    Advice to Management

    Better training for all employees and actually help those who really need help. If they are not sifficient enough to work the registrar move them to something else. Better training is required for both regular staff and personnel.


  8. Miss working there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Stores part-time

    Pros

    Managers are wiling to work around school or other employment schedules. They promote within the company so you have the ability to be progress in the company. They reward the associates for accomplishments whether it be individually, group or team. Every day is a new challenge with new ideas and different personalities coinciding with each other. Easy to transfer from one store to another.

    Cons

    Asked a lot to work over if you are a part time worker because of people calling in sick. Turn over on employees through out the year.


  9. Really Like Ross

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Coeur d'Alene, ID
    Current Employee - Retail Sales Associate in Coeur d'Alene, ID

    I have been working at Ross Stores

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Supportive training, Employee discount, Flexible schedules

    Cons

    Can get hectic, Retail is usually demanding

    Advice to Management

    n/a


  10. Helpful (1)

    I like Ross it's a good company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Supervisor in Fort Worth, TX
    Former Employee - Front End Supervisor in Fort Worth, TX

    I worked at Ross Stores part-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The 20% discount and also a 40% discount 4 times a year on already low prices with a few exclusions. They will work with you if you are in school or have another job.

    Cons

    Sometimes hours can be few and there is some favoritism. I think that if you decide to work here part-time you should have another job or be in school. The pay is also very low.


  11. I Really Wanted It To Work Out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Supervisor in Saint Louis, MO
    Former Employee - Area Supervisor in Saint Louis, MO

    I worked at Ross Stores full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Associate discount! Benefits, vacation, sick pay and more. Promotes great team environment and I genuinely enjoyed the people I worked with and looked forward to going to work. Promotes individual development for advancement (depends on lactation and mgmt if this is well implemented). I was promoted back and forth to a couple of different locations and experienced completely opposite mgmt styles.

    Cons

    Low pay, frequent call offs, training inconsistent, too much focus/worry on paperwork and store procedures and enough on customer relations.

    Advice to Management

    I understand high expectation and every company should have high expectation; however, provide the much needed resources or support to accomplish this. Be more transparent with your associate as to what is happening with the store. Actually value your associates, don't just have on paper and posted everywhere because it looks good.



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