Ross Stores

www.rossstores.com

Ross Stores Reviews

Updated January 25, 2015
Updated January 25, 2015
1,093 Reviews
2.6
1,093 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
431 Ratings

Review Highlights

Pros
  • 20% discount throughout the year, with periods during which 40% discount is given to associates (in 75 reviews)

  • The employee discount is great on already reasonably priced merchandise (in 69 reviews)


Cons
  • The annual raises are so small that minimum wage increases null them (in 85 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I Love Working for Ross Stores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitting Room Associate in Fresno, CA
    Current Employee - Fitting Room Associate in Fresno, CA

    I have been working at Ross Stores part-time (more than an year)

    Pros

    Working at Ross with Associates and Management that treat you with respect while working fast and efficiently

    Cons

    Part-time work is not enough hours to live on and make ends meet year round.

    Advice to ManagementAdvice

    Tell corporate that when hiring associates for part-time which is at least 20-30 hours a week then that's the hours that should be given; not 10-15 hours a week. It's misleading and not fair to employees.

    Recommends
    Neutral Outlook
  2.  

    Ross is a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Office in Las Vegas, NV
    Current Employee - Cash Office in Las Vegas, NV

    I have been working at Ross Stores part-time (more than 3 years)

    Pros

    They worked with my availability while attending school. They have a 20% employee discount, and several times a year they give 40%. They give star cards for appreciation

    Cons

    Not very many full time positions and sometimes there are few hours to work

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's been great except the Managers are sometimes to stressed and mean.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Pensacola, FL
    Current Employee - Retail Sales Associate in Pensacola, FL

    I have been working at Ross Stores

    Pros

    Flexible hours, great discount, always doing something.

    Cons

    Personal growth, managers are mean, lots of work to do.

    Advice to ManagementAdvice

    Don't get mad when someone calls out.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Depends on management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Peoria, AZ
    Former Employee - Sales Associate in Peoria, AZ

    I worked at Ross Stores

    Pros

    Nice part time job if you're a student and very easy work.

    Cons

    Stealing was a big con where I worked and it meant workers were always looking out for it so the customer service suffered.

    Advice to ManagementAdvice

    Only manage if you like people and helping with problems, always treat workers as equals. Also, better customer service may lower theft rates.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good discount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at Ross Stores

    Pros

    Good discount on merchandise at store

    Cons

    Too much mess to clean after customers

    Advice to ManagementAdvice

    Need more workers and need better merchandise

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Motivated Individuals Can Promote Quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores full-time (more than an year)

    Pros

    The work is fast-paced, and there is lots to do at all times. I rarely have down-time at work, which I enjoy. The employee discount is substantial, with bonus discount days 3-4 times a year. Scheduling is very flexible if you're part-time, but not if you're full-time. Everyone trains in all areas of the store, so you have variety in work.

    Cons

    Ross is one of the lowest paid retail jobs I've worked, so don't take the job if you're only in it for the money. It's a lot of work for the amount of pay you receive.

    Advice to ManagementAdvice

    Ross would benefit from a lower turnover rate and greater employee engagement of they paid more, and offered more full-time positions. Onboarding of associates during busy periods (holidays) is not optimal, and leads to poorly trained employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    If you need the money.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores

    Pros

    Great place to break into retail.

    Cons

    Disconnect between corporate and field leadership.

  9.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Supervisor in Smyrna, TN
    Former Employee - Area Supervisor in Smyrna, TN

    I worked at Ross Stores full-time (less than an year)

    Pros

    Great family of employees. The expectations were clear. The pay was good for me.
    If it were not for a family emergency, I would still be there for a long time coming.

    Cons

    Christmas season was difficult- but hey its Christmas season!!

    Advice to ManagementAdvice

    Lighten up on the payroll budget just a bit.

    Recommends
    No opinion of CEO
  10.  

    ok job....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX

    I have been working at Ross Stores

    Pros

    hours
    people
    easy job
    co workers were great

    Cons

    some customers get really mean when doing returns

  11. 2 people found this helpful  

    A very fast paced retail environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASM- Assistant Store Manager
    Current Employee - ASM- Assistant Store Manager

    I have been working at Ross Stores

    Pros

    Fast paced, work day goes by very quickly. Always something to do. 20% discount is great, 3 times a year employees get 40% discount for 4 days. Great perk to working at Ross. Company has strong focus on developing their people for promotions.

    Cons

    Never can get caught up on all projects. Company expects a lot from managers, without enough payroll allowed for team. Overall, I enjoy my job.

    Advice to ManagementAdvice

    Stop having managers do quirking things, like decorate the break room for Christmas. What adult wants to color and do word searches. Turnover would be so much better if you would up the hours worked to 30 and pay at least $9 per hour.

    Recommends
    Positive Outlook
    No opinion of CEO

Work at Ross Stores? Share Your Experiences

Ross Stores

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.