Ross Stores Reviews

Updated September 14, 2014
Updated September 14, 2014
891 Reviews
2.6
891 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
367 Ratings

Review Highlights

Pros
  • The employee discount is great on already reasonably priced merchandise (in 62 reviews)

  • You have a 20% discount card, and on special occasions that 20% doubles to 40% (in 55 reviews)


Cons
  • Minimum wage start off isn't what I'd like to be making working there (in 72 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Its an easy job .

    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores for more than a year

    Pros

    You get 20% off all the store and three times a year you get 40% off .

    Cons

    If your part time you never get all your hours . Not ever near 20 hours a week .

  2.  

    Great Place to work

    Current Employee - Location Planning Analyst I  in  New York, NY
    Current Employee - Location Planning Analyst I in New York, NY

    I have been working at Ross Stores full-time for less than a year

    Pros

    Feels like i am making a difference with each decision that i make. Good work and life balance

    Cons

    There can be a lot of down time

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Ross Stores full-time for more than 5 years

    Pros

    Money was decent and health care plan was good.

    Cons

    hours kept getting extended and had lots of call outs or NCNS all the time. Never enough associates scheduled to handle workload.

    Advice to ManagementAdvice

    Hire from within more often and the stores would be more successful on upholding core policy and procedures.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Ross Stores full-time for less than a year

    Pros

    learn alot
    learning experience
    learn
    good company values

    Cons

    not enough pay, old systems, no support from upper management

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Good for getting work experience (warehouse)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unit ID  in  Perris, CA
    Former Employee - Unit ID in Perris, CA

    I worked at Ross Stores full-time for more than a year

    Pros

    Good benefits and bonuses
    Decent wages considering the type of work done

    Cons

    Not much room for promotion.
    Management could be aweful sometimes.
    Too much dust.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Buyer I  in  New York, NY
    Former Employee - Assistant Buyer I in New York, NY

    I worked at Ross Stores full-time for more than a year

    Pros

    Work/Life Balance, Compensation, Benefits, Great vacation and sick time

    Cons

    LOADS of work, training was too short, given everything you were expected to learn.

    Advice to ManagementAdvice

    Spend more time training new hires!

    Recommends
    No opinion of CEO
  8.  

    Easy job, Normal pay, Fair store discount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Stores part-time

    Pros

    Sales Associates work as Cashier, Fitting Room Attendant, and Organize Sales Floor. Good pay and hours. Not on commission. "True Cards" are your reward for doing a good job. Discount 10% -40% depending on day or item. Nice co-workers, Managers will help you if confused

    Cons

    Have to wear Certain shade of blue shirts, black pants and shoes. Only move up if you work a lot of hours.

  9.  

    Great experience for first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Placentia, CA
    Current Employee - Retail Sales Associate in Placentia, CA

    I have been working at Ross Stores part-time for less than a year

    Pros

    Best reasons are friendly environment and a great place that teaches you the basics in a working environment.

    Cons

    Lots of work for minimum wage

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good pay for boring work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SPS  in  Salem, OR
    Former Employee - SPS in Salem, OR

    I worked at Ross Stores part-time for less than a year

    Pros

    Associates work very hard. Picking up after messy people in a timely manner is an impossible task. SPS don't work hard at all and get paid more.

    Cons

    Associates under-appreciated. Busy times of the day are very common, and customers really know how to make the store messy.

    Advice to ManagementAdvice

    Spend less time focused on statistics and more time focused on employee effectiveness.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Overall Good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Indian Harbour Beach, FL
    Former Employee - Retail Sales Associate in Indian Harbour Beach, FL

    I worked at Ross Stores part-time for less than a year

    Pros

    Work around your schedule, employee discount, good management.

    Cons

    Overwork load, fast pace, can't move up to higher positions as easily.

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