Ross Stores Reviews

Updated April 1, 2015
1209 reviews filtered by
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2.6
1,209 Reviews
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Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
455 Ratings

Pros
  • 20% discount throughout the year, with periods during which 40% discount is given to associates (in 75 reviews)

  • The employee discount is great on already reasonably priced merchandise (in 69 reviews)

Cons
  • The annual raises are so small that minimum wage increases null them (in 85 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 26 reviews)

More Pros and Cons

Employee Reviews

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  1. Work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores

    Pros

    Great flexible hours over nice employees.

    Cons

    Hectic fast paced on the go always

    No opinion of CEO
  2. I was only there 2 weeks due to a car accident. Would love to work at ross' s again!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tampa, FL
    Former Employee - Customer Service Representative in Tampa, FL

    I worked at Ross Stores

    Pros

    Great store great prices staff very polite and helpful!

    Cons

    Pay rate could be better

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  3. So far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Associate in Robinson, PA
    Current Employee - Retail Associate in Robinson, PA

    I have been working at Ross Stores (less than a year)

    Pros

    Flexible scheduling options. Perfect for a student or someone seeking a part time position. Employees receive 20% of store items.

    Cons

    Very low pay. Just above minimum wage.

    Advice to ManagementAdvice

    Increase pay so that employees are happy to provide great customer service, or don't be surprised at your high turnover rates due to employees seeking higher paying jobs. Increase pay equals happier employees equals happy customers equals successful store.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Stores

    Pros

    You get to meet new people; you get a discount on everything.

    Cons

    You work more than your normal hours. Specially during holidays, like Christmas. If you have night shifts, you don't get off until the whole store is cleaned up.

    Advice to ManagementAdvice

    Manage better the time and job of each associate so one person doesn't do the job of two people.

  6. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Los Angeles, CA
    Current Employee - Cashier in Los Angeles, CA

    I have been working at Ross Stores

    Pros

    A lot of hours and very flexible with schedule

    Cons

    Hectic environment , Messy ,Chaos , rude customers

    Advice to ManagementAdvice

    Have to be able to multi task and move quickly

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful

    You give a lot and receive very little.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Supervisor in Phoenix, AZ
    Current Employee - Area Supervisor in Phoenix, AZ

    I have been working at Ross Stores full-time (more than 3 years)

    Pros

    Quickly Advance, Good Benefits, Flexible Schedule.

    Cons

    Zero correlation between reward and effort, Punishing hours especially during the holidays, low pay.

    Advice to ManagementAdvice

    Pay your employees a living wage and give part time associates more hours.

    Recommends
    Neutral Outlook
  8. Very nice first retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate in Glenwood Springs, CO
    Current Employee - Store Associate in Glenwood Springs, CO

    I have been working at Ross Stores part-time (less than a year)

    Pros

    -The managers are very interested in getting to know you and what works for you.
    - They are always smiling, positive, and willing to explain. My co-workers are fun to be around too and it's a pretty laid back atmosphere as long as you do your part.
    -They are accommodating with their hours. They were fine with me being able to work different hours and lengths on different days because of my weird schedule, and asking for a day off in advance usually works out well.
    - Payday is every two weeks and you can choose to have them deposit it directly into your account which is handy.
    - Employee discount is pretty great!
    - All the employees at the registers and on the floor are girls at this location, which I actually kind of liked.

    Cons

    - When I first started no one knew what I had been trained on and what I didn't know yet. Remember to speak up if you don't know something or there's paperwork that no one has had you do yet.
    - Like any retail job, be sure to have comfortable shoes.

    Advice to ManagementAdvice

    Thank you for being so welcoming! Just keep doing that!

    Recommends
    Positive Outlook
  9. Almost a year working as a sales associates .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores

    Pros

    20% discounts and double discount every 4 months.

    Cons

    Get to work a few works if part time.

    Recommends
    Positive Outlook
  10. My experience was good it was my first job so it was perfect for getting job experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Stores

    Pros

    The best thing about working here is the knowledge that you gain from working in retail. I was able to learn different positions and if I wanted to I could have worked my way up in the company.

    Cons

    When I worked here it was a little unorganized when it came to things like the sales floor and management but the company was still overall a good first job. oh an the pay was horrible.

    Advice to ManagementAdvice

    Managers should just make sure that they practice what they preach. Sometimes the managers at this location played way too much for my liking.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. Great growing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY

    I worked at Ross Stores

    Pros

    Great atmosphere and people. I learned a lot and was able to grow within the company.

    Cons

    It was a little boring at times

    Advice to ManagementAdvice

    keep doing what you're doing

    Recommends
    Positive Outlook
    Approves of CEO

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