Glassdoor is your free inside look at Ross Stores reviews and ratings — including employee satisfaction and approval rating for Ross Stores CEO Michael A. Balmuth. All 425 reviews posted anonymously by Ross Stores employees.
47% of the CEO
Michael A. Balmuth
I worked at Ross Stores full-time for more than 7 years
Pros – Stable company with continued growth and development opportunities.
Cons – Management works a ton of hours. Not good place to work for a work life balance.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-17 12:21 PDT
I have been working at Ross Stores part-time for less than a year
Pros – I learned how to give quality customer service the hard way. Customers are very rude and for some reason feel very entitled. In order to give good customer service and do well you really must not take things said too personally and apologize, smile and offer to make things better for the customers. If nothing works just wish them a good day and move on.
Cons – Like I said customers attitude and if you close, pick up after the mess left over. Lots and lots of go backs, attempts of thefts, switching price tags at the register.
Advice to Senior Management – In all honesty, in such a high volume store, more cameras should be installed in areas of high theft in the store.
Yes, I would recommend this company to a friend
2013-06-17 16:29 PDT
I worked at Ross Stores part-time for more than a year
Pros – They give you opportunities to grow inside the company.
Cons – Hard to get the full time.
Yes, I would recommend this company to a friend
2013-06-14 10:05 PDT
I have been working at Ross Stores part-time for less than a year
Pros – Medical,dental,vision insurance, life insurance, accidental,death and Dismemberment insurance, long term ,disability insurance,
Cons – Minimum wage, not enough hours
No, I would not recommend this company to a friend
2013-06-14 20:03 PDT
I worked at Ross Stores full-time for more than a year
Pros – They really care about your development
Cons – Store is usually messy, payroll sometimes hard to control
Advice to Senior Management – You have to have a strong assistant and stockroom lead to make it with this company. Since your assistant leads most of the store, they have to be extremely motivated. Your stockroom lead has to be great at getting the stockroom associates to work fast, accurately, and efficiently since the stockroom can kill your payroll
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-10 14:49 PDT
I worked at Ross Stores part-time for less than a year
Pros – It is a great place to work at if you like to be busy and multitask.
Cons – Closing is never pretty here it will most likely always be a mess.
Advice to Senior Management – Pay attention and talk to employees.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-01 22:44 PDT
1 person found this helpful
I have been working at Ross Stores part-time
Pros – Time goes by fast. Never a moment to stand around
Cons – Pay is very low for the amount of work they ask.
2013-05-26 17:38 PDT
I worked at Ross Stores part-time for less than a year
Pros – Mostly nice people to deal with
Cons – one of Management was difficult to work wit, low pay
Advice to Senior Management – Talk to employees like normal people
Yes, I would recommend this company to a friend
2013-05-21 07:05 PDT
I worked at Ross Stores part-time for more than 3 years
Pros – It was right down the street from my house.
Cons – The people that work there are pretty awesome, but the company and their policies suck.
Advice to Senior Management – Advance your pay rates.
No, I would not recommend this company to a friend
2013-06-18 09:23 PDT
I worked at Ross Stores part-time for less than a year
Pros – I got some experience in retail/customer service
Cons – Its unsafe, unsanitary and unfair to women
Advice to Senior Management – Have box cutters for the stock team members instead of steak knives. Give the women more opportunities and don't let them pregnant employees excert themselves as in bending down too frequently and lifting heavy boxes.
No, I would not recommend this company to a friend
2013-06-10 16:03 PDT
BEHIND EVERY BARGAIN Our customers love a great deal. That makes our mission simple: to provide exciting bargains, every day, in every store. It takes an incredible team of individuals to make that possible. Whether… — Full Overview
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