Ross Stores

  www.rossstores.com
  www.rossstores.com

Ross Stores Reviews

Updated December 19, 2014
Updated December 19, 2014
1,037 Reviews
2.6
1,037 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
411 Ratings

Review Highlights

Pros
  • 20% discount throughout the year, with periods during which 40% discount is given to associates (in 75 reviews)

  • The employee discount is great on already reasonably priced merchandise (in 69 reviews)


Cons
  • The annual raises are so small that minimum wage increases null them (in 85 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    A company for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Las Vegas, NV
    Current Employee - Assistant Store Manager in Las Vegas, NV

    I have been working at Ross Stores full-time (more than an year)

    Pros

    A lot of room for growth if you're really good at your job. Made it to ASM from PT in eighteen months.

    Cons

    Unfortunately Ross does have some favoritism when it comes to promoting but if you have a fair SM and DM you'll be fine.

    Advice to ManagementAdvice

    Listen to what employees actually say to lower your turn over rate.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Nice job if you can hustle constantly and like to get merchandise discounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Ross Stores part-time (more than 3 years)

    Pros

    Cheap merchandise, plus associate discount- even on clearance merchandise! Also, 4 times a year, double discounts!! Way cool. Somewhat flexible schedule.

    Cons

    Perfect fit for someone that doesnt have lots of BILLS. Minimum wage job-part time only (less than 25hrs). Constant pressure to hurry hurry. Always are short staffed.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    It's very hectic, customers throw things anywhere. If you don't like being on your feet all day this is not for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Pasadena, TX
    Former Employee - Sales Associate in Pasadena, TX

    I worked at Ross Stores part-time (more than an year)

    Pros

    Discounts, getting 40% off sometimes during the year, seeing what was there first

    Cons

    Always busy, always messy, never had enough employees to finish the job.

    Advice to ManagementAdvice

    Be a true leader, be a mentor

    Doesn't Recommend
    Neutral Outlook
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  5.  

    U will work hard for low pay

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores

    Pros

    Nice discount to buy the nice stuff in store for low even clearance items...

    Cons

    Doing go backs and recovery

  6.  

    Great intro job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Supervisor
    Current Employee - Front End Supervisor

    I have been working at Ross Stores part-time (more than 3 years)

    Pros

    Really great job offerings. Plenty of opportunity to move up within your store. Really flexible with hours.

    Cons

    You see all types of characters throughout your day and have to learn how to keep your cool.

    Advice to ManagementAdvice

    Communicate with one another. More training for new hires instead of just throwing them into the wild.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    Great Job for college students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Markdown Lead/Cashier in Denver, CO
    Current Employee - Markdown Lead/Cashier in Denver, CO

    I have been working at Ross Stores

    Pros

    Flexibility with my schedule! Nice discounts

    Cons

    Training would be better especially in the holiday season when ross is the best place to shop for deals

    Advice to ManagementAdvice

    I think having more support for the stock team would be great considering they have so much pressure to get things done quickly and efficiently. Defiantly the hardest job at ROSS.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    First job in America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front End Supervisor in Goodyear, AZ
    Current Employee - Front End Supervisor in Goodyear, AZ

    I have been working at Ross Stores

    Pros

    Discount is good...............and fun,,,,to work

    Cons

    Learning new steff.....................and love to shopy

    Advice to ManagementAdvice

    Don't be to bossy.....

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Not a bad company, but customers are a nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Person
    Former Employee - Sales Person

    I worked at Ross Stores part-time (less than an year)

    Pros

    Ross, as a company, is not bad. Despite their lower pay, they are flexible and the managers I had were good people. I have nothing bad to say, aside from the pay.

    Cons

    Customers! The store that I was working had a huge influx of upper class Mexicans who would spend hundreds (or sometimes thousands) of dollars at a time, and thus slowing us down. Hey, employees get timed on their transactions. The worst customers? Military personnel! One woman had the nerve to tell me I shouldn't had to charge them sales tax because she was a "Marine". I imagined she was a marine creature due to her size, but she kept saying how she's a Marine and all that and because of that I couldn't charge her tax.

    Advice to ManagementAdvice

    -This one is to the CEO: pay a bit more, please.
    -Managers, if customers are insulting employees...do not side with the customer and refuse service.

    Recommends
    Negative Outlook
  10.  

    As retail goes, this company is acceptable, but not great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Supervisor in Pensacola, FL
    Former Employee - Front End Supervisor in Pensacola, FL

    I worked at Ross Stores full-time (more than an year)

    Pros

    There is room for advancement.

    Cons

    There were three new streore managers in one year and two district managers.

    Advice to ManagementAdvice

    When new store managers are hired and several good employees leave, you might want to find out why. Additionally, when registers are consistently short, you might want to check out what's going on in the cash office as well as the cashier.

    Recommends
    Approves of CEO
  11.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Monroe, LA
    Current Employee - Sales Associate in Monroe, LA

    I have been working at Ross Stores part-time (less than an year)

    Pros

    Friendly co-workers and personable managers. Like family. Flexible schedule.

    Cons

    Hours may sometimes be crunched in a short time slot or may be more extensive than one would plan for. No balance.

    Recommends
    Positive Outlook
    Approves of CEO

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