Ross Stores Reviews

Updated August 30, 2015
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2.8
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Recommend to a friend
Approve of CEO
Ross Stores CEO Barbara Rentler
Barbara Rentler
113 Ratings

Pros
  • Employees receive a 20% discount on merchandise (in 75 reviews)

  • Employee discount - nothing else I can think of (in 69 reviews)

Cons
  • The pay sucks they give you below minimum wage (in 85 reviews)

  • Work-life balance is non-existent as salaried manager (in 26 reviews)

More Pros and Cons

1,623 Employee Reviews

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  1. Featured Review

    Helpful (9)

    This job is great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Portland, OR
    Current Employee - Retail Sales Associate in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores part-time (More than a year)

    Pros

    They're very flexible especially if you have another job and happen to be a college student. Managers are friendly Co workers are friendly Clean store We get safety parties which have free food, that's always a plus.

    Cons

    Lack of hours and pay are the only cons I can think of. After the holiday season the hours are cut back a lot, and for what we deal with , customer wise. We don't get paid enough.

    Advice to Management

    Let all associates be able to do overtime. Give us more hours and better pay.


  2. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent busuness model that is highly profitable and provides a real benfit to their customers

    Cons

    Have to develop all your own talent and not given additional payroll to do effectively. Payroll model is broken.

    Advice to Management

    Listen to feedback from store managers. They understand their business


  3. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Broomfield, CO
    Current Employee - General Manager in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores (More than 3 years)

    Pros

    Financially sound, growing company. Great benefits.

    Cons

    Hard to build consistent team.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Hard to move up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Supervisor in Los Angeles, CA
    Current Employee - Front End Supervisor in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ross Stores part-time (More than a year)

    Pros

    - Flexible schedule - Great for a first job/college students - Good discounts (20% and 40%off) - Fun coworkers

    Cons

    If you get promoted to Front End Supervisor, you don't get a raise. And moving up is very slow. I've been there two years and am barely getting considered for Area Supervisor. Also, the pay is pretty bad for how they work you, especially if you close.

    Advice to Management

    Provider more competitive pay.


  6. Stock Team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Team in Arlington, TX
    Former Employee - Stock Team in Arlington, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ross Stores part-time (Less than a year)

    Pros

    You work very early shifts so you have the rest of the day to enjoy off. The latest I would get off was 1 p.m and that was on rare occasions. Decent pay

    Cons

    Heavy Labor on your feet all day you have to work fast, there is no time to pause for a break

    Advice to Management

    Be fair when making schedule or when allowing certain people to take days off. And also at least give the minimum number of hours we are allowed to work


  7. Executive Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Los Angeles, CA
    Current Employee - Executive Assistant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores full-time (Less than a year)

    Pros

    Great benefits, employee discounts, and everyone is so nice to work with.

    Cons

    Because everyone is so nice, I notice at times some employees are not accountable even if they do not do their job.


  8. love it so far

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    love fast moving job, love boss

    Cons

    no cons so far it is all good

    Advice to Management

    no advice to the management


  9. Not the best, but not the worst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in San Antonio, TX
    Current Employee - Retail Sales Associate in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores (More than a year)

    Pros

    Ability to grow Decent employee discount, with double discounts a few times a year

    Cons

    Schedule dependent on the least flexible people Can only work max of 25 hours Consistently get stuck in the fitting room if you're the "only one trained" for it

    Advice to Management

    Rotate shifts more often, don't make employees stand for 4-8 hours in a tiny box. Encourage flexibility by allowing those who are more flexible to have more hours rather than focusing on "fairness" of giving all employees the same amount of hours.


  10. Good place to work! But not enough hours, low pay!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Alcoa, TN
    Former Employee - Sales Associate/Cashier in Alcoa, TN
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Ross Stores part-time (Less than a year)

    Pros

    friendly staff professional management the customers/ the regulars

    Cons

    low pay; minimum wage cant get over 25 hours if part time

    Advice to Management

    promote more employees to full time


  11. Helpful (1)

    store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Ross Stores full-time (More than a year)

    Pros

    if you are a hard working manager, then satisfaction of job completion each day. If not, then see cons. rewarded PT associates for multiple awards monthly

    Cons

    must be hands on manager on everything. long hours. no life balance. nasty customers and lots of turnover with your team 75% +.

    Advice to Management

    Put more effort into training for the stores. District managers and other support managers should actually help the stores. Not just go in and tell them what they are doing wrong



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