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Ross Stores
2.6 of 5 411 reviews
Pleasanton, CA 5000+ Employees
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Ross Stores Reviews

37% of employees recommend this company to a friend
Ross Stores Vice Chairman and CEO Michael A. Balmuth

47% Approve of the CEO

Michael A. Balmuth

206 ratings
410 employee reviews
Updated May 21, 2013

Not for long time career

Former – New

Pros – Turnover so high it is usually easy to get job and make hours.

Cons – If you don't negotiate pay will be just above minimum wage. Managers threaten your job if you try to call out.

Advice to Senior Management – Management only thinks about profit and has no problem abusing normal workplace laws.

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Stable company with good people to work with

Current

Pros – - Has a dedicated training team
- Good people to work with

Cons – - Salaries are not as competitive as other companies

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Store Manager

Current

Pros – 1 weekend off a month, 1 close per week. Good work life balance.

Cons – Coming from a different retailer, significant pay cut...

Advice to Senior Management – With the kind of growth Ross is experiencing, it would add more value to pay store managers, asm/as and store level employees more money.

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just what you expect for retail

Current

Pros – 20% discount, flexible hour, easy, fast

Cons – minimum wage, dumb uniform, inefficient systems

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Great company with great opportunity for advancement!

Current

Pros – Great opportunity for advancement.
Flexible hours.
Fast paced environment.
Great recognition for great people.

Cons – "Do more with less" seems to be a constant trend.
Minimum wage for starting pay. Raises are not the greatest. New associates are only offered part-time hours making it difficult to support a family.
Management bonuses are based on reviews and non-controllables as well as time in position. That means an outstanding manager that helps turn a store around may not get a bonus, whereas an average manager who's only done the bare minimum may simply because he/she has been in position longer.

Advice to Senior Management – Pay and bonuses should reflect productivity not time in grade.
Greater flexibility with payroll would encourage outstanding associates to be more productive, increase moral, and result in a TRUE Customer Experience.

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GREAT place to work!

Current

Pros – Challenging but fun work environment; supportive management teams; competitive wages; schedule flexibility; advancement opportunities; growth into new markets/states over the past 18 months and into the future

Cons – Contending with all of the great talent in our stores!

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Unfair environment and will work you like a slave

Current

Pros – Good associate discount, you might make friends/sympathize with some people that work there

Cons – Management never schedules enough people to work, especially on the weekends, so the store is always a mess partly because we don't have enough time to clean, and also because customers are piggies and just drop stuff anywhere, and allow their kids to run around and destroy the store. So at the end of the night everyone is running around trying to do 10 things at once while managers yell at you to hurry up and asking you why your area is a mess. Also all the managers pick favorites- they take long breaks, leave early, and are generally lazy yet they are treated like gold while others are working their butts off, and management always find something wrong with their work, and are expected to do more, and more. Also pay is terrible and so are the raises. Seriously, did the job of 2 people, while getting paid dirt.

Advice to Senior Management – Treat everyone equally, find out who really works and who just kisses up to you guys, and schedule more people on the sales floor.

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Retailer of choice

Current

Pros – Great salaries, Good work life balance. Career advancement with a company that is expanding yearly. Great people, TRUE culture. Excellent benefits from pt up. I have been with Ross for over 12yrs. Everything I was offered for advancement was delivered, and I am so excited to have join the great Vision that continues to build each year. Thanks you Ross, It has truly been my pleasure to work in such a great company with great people.

Cons – I wish I had joined them sooner! Son't wait to find your career at Ross, Positions at all levels are available> Check out the Ross web site for career information in a city near you

Advice to Senior Management – The sky is the limit on advancement. Have the skill and the will, You will achieve your desired level.

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Great Job!

Former

Pros – Great managers who make you feel valued.

Cons – I had to always go to the store to get my hours. You can't just call in to get them.

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After 16 years I still like my job.

Current

Pros – Ross is always changing to meet the needs and demands of our customers. This changing environment creates new opportunities for growth and development. Every associate and manager are given tools to grow and change with the company. How far you go is up to you.

Cons – Off price retailing is very demanding. Change is the only certainty. As a leader you are challenged to control costs while delivering the standards our customers demand. As an associate you are
challenged to work quickly and efficiently.

Advice to Senior Management – Recognize the sacrifices managers and associates make to stay efficient and successful. Listen when managers say you are asking us to do too much with too little. We will rise to challenge and we will work toward our goals. Just know when the goals are too high.

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Ross Stores – Why Work for Us?

BEHIND EVERY BARGAIN Our customers love a great deal. That makes our mission simple: to provide exciting bargains, every day, in every store. It takes an incredible team of individuals to make that possible. Whether… Full Overview

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