Ross Stores Reviews

Updated September 1, 2015
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2.8
Rating Trends
Recommend to a friend
Approve of CEO
Ross Stores CEO Barbara Rentler
Barbara Rentler
118 Ratings

Pros
  • Employees receive a 20% discount on merchandise (in 75 reviews)

  • Employee discount - nothing else I can think of (in 69 reviews)

Cons
  • The pay sucks they give you below minimum wage (in 85 reviews)

  • Work-life balance is non-existent as salaried manager (in 26 reviews)

More Pros and Cons

1,625 Employee Reviews

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  1. Featured Review

    Helpful (9)

    This job is great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Portland, OR
    Current Employee - Retail Sales Associate in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores part-time (More than a year)

    Pros

    They're very flexible especially if you have another job and happen to be a college student. Managers are friendly Co workers are friendly Clean store We get safety parties which have free food, that's always a plus.

    Cons

    Lack of hours and pay are the only cons I can think of. After the holiday season the hours are cut back a lot, and for what we deal with , customer wise. We don't get paid enough.

    Advice to Management

    Let all associates be able to do overtime. Give us more hours and better pay.


  2. Ok Part-time job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Protection Specialist in National City, CA
    Current Employee - Store Protection Specialist in National City, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores part-time (More than a year)

    Pros

    Flexible schedule 10% discount on items 40% on items every 4 months

    Cons

    Very messy at times. Big lines. Sps sometimes get most complaints because of it.


  3. Don't bother working here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SRL in Orland Hills, IL
    Current Employee - SRL in Orland Hills, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ross Stores (Less than a year)

    Pros

    Great Discounts and if your a good worker you move up in the company pretty quick

    Cons

    The store managers hide in their office, they don't treat the associates with respect they expect them to come in when they call but if you call off because your sick or whatever reason it counts against you.


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  5. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent busuness model that is highly profitable and provides a real benfit to their customers

    Cons

    Have to develop all your own talent and not given additional payroll to do effectively. Payroll model is broken.

    Advice to Management

    Listen to feedback from store managers. They understand their business


  6. Okay Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice people to work with, easy job over all, good job for high school student or college student, good discount

    Cons

    Poor management, high turn over rate, low pay


  7. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Broomfield, CO
    Current Employee - General Manager in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ross Stores (More than 3 years)

    Pros

    Financially sound, growing company. Great benefits.

    Cons

    Hard to build consistent team.


  8. Hard to move up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Supervisor in Los Angeles, CA
    Current Employee - Front End Supervisor in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ross Stores part-time (More than a year)

    Pros

    - Flexible schedule - Great for a first job/college students - Good discounts (20% and 40%off) - Fun coworkers

    Cons

    If you get promoted to Front End Supervisor, you don't get a raise. And moving up is very slow. I've been there two years and am barely getting considered for Area Supervisor. Also, the pay is pretty bad for how they work you, especially if you close.

    Advice to Management

    Provider more competitive pay.


  9. Stock Team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Team in Arlington, TX
    Former Employee - Stock Team in Arlington, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ross Stores part-time (Less than a year)

    Pros

    You work very early shifts so you have the rest of the day to enjoy off. The latest I would get off was 1 p.m and that was on rare occasions. Decent pay

    Cons

    Heavy Labor on your feet all day you have to work fast, there is no time to pause for a break

    Advice to Management

    Be fair when making schedule or when allowing certain people to take days off. And also at least give the minimum number of hours we are allowed to work


  10. Not the best, but not the worst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in San Antonio, TX
    Current Employee - Retail Sales Associate in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ross Stores (More than a year)

    Pros

    Ability to grow Decent employee discount, with double discounts a few times a year

    Cons

    Schedule dependent on the least flexible people Can only work max of 25 hours Consistently get stuck in the fitting room if you're the "only one trained" for it

    Advice to Management

    Rotate shifts more often, don't make employees stand for 4-8 hours in a tiny box. Encourage flexibility by allowing those who are more flexible to have more hours rather than focusing on "fairness" of giving all employees the same amount of hours.


  11. sales/cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Stores part-time

    Pros

    Great discount and affordable clothing

    Cons

    Lack of good management and adequate training.

    Advice to Management

    Acknowledge all employee performance and evaluate appropriately.



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