Glassdoor is your free inside look at Ross Stores reviews and ratings — including employee satisfaction and approval rating for Ross Stores CEO Michael A. Balmuth. All 410 reviews posted anonymously by Ross Stores employees.
47% of the CEO
Pros – Turnover so high it is usually easy to get job and make hours.
Cons – If you don't negotiate pay will be just above minimum wage. Managers threaten your job if you try to call out.
Advice to Senior Management – Management only thinks about profit and has no problem abusing normal workplace laws.
2013-05-09 13:26 PDT
Pros – - Has a dedicated training team
- Good people to work with
Cons – - Salaries are not as competitive as other companies
2013-05-06 16:42 PDT
Pros – 1 weekend off a month, 1 close per week. Good work life balance.
Cons – Coming from a different retailer, significant pay cut...
Advice to Senior Management – With the kind of growth Ross is experiencing, it would add more value to pay store managers, asm/as and store level employees more money.
2013-05-03 19:35 PDT
Pros – 20% discount, flexible hour, easy, fast
Cons – minimum wage, dumb uniform, inefficient systems
2013-05-02 22:43 PDT
Pros – Great opportunity for advancement.
Fast paced environment.
Great recognition for great people.
Cons – "Do more with less" seems to be a constant trend.
Minimum wage for starting pay. Raises are not the greatest. New associates are only offered part-time hours making it difficult to support a family.
Management bonuses are based on reviews and non-controllables as well as time in position. That means an outstanding manager that helps turn a store around may not get a bonus, whereas an average manager who's only done the bare minimum may simply because he/she has been in position longer.
Advice to Senior Management – Pay and bonuses should reflect productivity not time in grade.
Greater flexibility with payroll would encourage outstanding associates to be more productive, increase moral, and result in a TRUE Customer Experience.
2013-05-02 18:28 PDT
Pros – Challenging but fun work environment; supportive management teams; competitive wages; schedule flexibility; advancement opportunities; growth into new markets/states over the past 18 months and into the future
Cons – Contending with all of the great talent in our stores!
2013-05-01 17:22 PDT
Pros – Good associate discount, you might make friends/sympathize with some people that work there
Cons – Management never schedules enough people to work, especially on the weekends, so the store is always a mess partly because we don't have enough time to clean, and also because customers are piggies and just drop stuff anywhere, and allow their kids to run around and destroy the store. So at the end of the night everyone is running around trying to do 10 things at once while managers yell at you to hurry up and asking you why your area is a mess. Also all the managers pick favorites- they take long breaks, leave early, and are generally lazy yet they are treated like gold while others are working their butts off, and management always find something wrong with their work, and are expected to do more, and more. Also pay is terrible and so are the raises. Seriously, did the job of 2 people, while getting paid dirt.
Advice to Senior Management – Treat everyone equally, find out who really works and who just kisses up to you guys, and schedule more people on the sales floor.
2013-04-30 18:22 PDT
Pros – Great salaries, Good work life balance. Career advancement with a company that is expanding yearly. Great people, TRUE culture. Excellent benefits from pt up. I have been with Ross for over 12yrs. Everything I was offered for advancement was delivered, and I am so excited to have join the great Vision that continues to build each year. Thanks you Ross, It has truly been my pleasure to work in such a great company with great people.
Cons – I wish I had joined them sooner! Son't wait to find your career at Ross, Positions at all levels are available> Check out the Ross web site for career information in a city near you
Advice to Senior Management – The sky is the limit on advancement. Have the skill and the will, You will achieve your desired level.
2013-04-28 18:24 PDT
Pros – Great managers who make you feel valued.
Cons – I had to always go to the store to get my hours. You can't just call in to get them.
2013-04-26 22:15 PDT
Pros – Ross is always changing to meet the needs and demands of our customers. This changing environment creates new opportunities for growth and development. Every associate and manager are given tools to grow and change with the company. How far you go is up to you.
Cons – Off price retailing is very demanding. Change is the only certainty. As a leader you are challenged to control costs while delivering the standards our customers demand. As an associate you are
challenged to work quickly and efficiently.
Advice to Senior Management – Recognize the sacrifices managers and associates make to stay efficient and successful. Listen when managers say you are asking us to do too much with too little. We will rise to challenge and we will work toward our goals. Just know when the goals are too high.
2013-04-25 19:57 PDT
BEHIND EVERY BARGAIN Our customers love a great deal. That makes our mission simple: to provide exciting bargains, every day, in every store. It takes an incredible team of individuals to make that possible. Whether… — Full Overview
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