Ross Stores

www.rossstores.com

Ross Stores Reviews

Updated January 29, 2015
Updated January 29, 2015
1,106 Reviews
2.6
1,106 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
433 Ratings

Review Highlights

Pros
  • 20% discount throughout the year, with periods during which 40% discount is given to associates (in 75 reviews)

  • The employee discount is great on already reasonably priced merchandise (in 69 reviews)


Cons
  • The annual raises are so small that minimum wage increases null them (in 85 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    If you need the money.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores

    Pros

    Great place to break into retail.

    Cons

    Disconnect between corporate and field leadership.

  2.  

    Depends on management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Peoria, AZ
    Former Employee - Sales Associate in Peoria, AZ

    I worked at Ross Stores

    Pros

    Nice part time job if you're a student and very easy work.

    Cons

    Stealing was a big con where I worked and it meant workers were always looking out for it so the customer service suffered.

    Advice to ManagementAdvice

    Only manage if you like people and helping with problems, always treat workers as equals. Also, better customer service may lower theft rates.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    ok job....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX

    I have been working at Ross Stores

    Pros

    hours
    people
    easy job
    co workers were great

    Cons

    some customers get really mean when doing returns

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Supervisor in Smyrna, TN
    Former Employee - Area Supervisor in Smyrna, TN

    I worked at Ross Stores full-time (less than a year)

    Pros

    Great family of employees. The expectations were clear. The pay was good for me.
    If it were not for a family emergency, I would still be there for a long time coming.

    Cons

    Christmas season was difficult- but hey its Christmas season!!

    Advice to ManagementAdvice

    Lighten up on the payroll budget just a bit.

    Recommends
    No opinion of CEO
  6. 2 people found this helpful  

    A very fast paced retail environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASM- Assistant Store Manager
    Current Employee - ASM- Assistant Store Manager

    I have been working at Ross Stores

    Pros

    Fast paced, work day goes by very quickly. Always something to do. 20% discount is great, 3 times a year employees get 40% discount for 4 days. Great perk to working at Ross. Company has strong focus on developing their people for promotions.

    Cons

    Never can get caught up on all projects. Company expects a lot from managers, without enough payroll allowed for team. Overall, I enjoy my job.

    Advice to ManagementAdvice

    Stop having managers do quirking things, like decorate the break room for Christmas. What adult wants to color and do word searches. Turnover would be so much better if you would up the hours worked to 30 and pay at least $9 per hour.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great Place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Phila, PA
    Current Employee - Retail Sales Associate in Phila, PA

    I have been working at Ross Stores

    Pros

    Great Team members and store discount.

    Cons

    Customers can be a bit much sometimes and the salary is minimum.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Make sure you really know your boss before you join.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores

    Pros

    Flexible work schedule and work life balance

    Cons

    Very political, try to talk to former employees to find out about your group. search linkedin to connect to former employees

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Store asistant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ross Stores

    Pros

    Freindly enviroment and nothing else

    Cons

    No place to be innovative
    So messy

  10.  

    Watch out TJs and Marshall's!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ASM- Assistant Store Manager in Jefferson, AR
    Former Employee - ASM- Assistant Store Manager in Jefferson, AR

    I worked at Ross Stores

    Pros

    Great place learn the retail industry.

    Cons

    Low starting wage, not enough stores in the state

    Advice to ManagementAdvice

    Continue to develop people from within.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Ross store 1076

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores

    Pros

    The main manager is nice.

    Cons

    Training was weak and too many supervisor, managers in training, and back up managers all stepping on each other.

    Advice to ManagementAdvice

    stop the gossip

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