Royal Bank of Canada

  www.rbc.com
  www.rbc.com
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Royal Bank of Canada Reviews

Updated September 29, 2014
Updated September 29, 2014
456 Reviews
3.5
456 Reviews
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Royal Bank of Canada President and Chief Executive Officer Gordon M. Nixon
Gordon M. Nixon
271 Ratings

Review Highlights

Pros
  • Work/life balance- Flexibility in terms of taking time off and family emergency (in 24 reviews)

  • Good work environment here -many of the staff are career focused and want to move up (in 23 reviews)


Cons
  • The bank is fast paced making work/life balance tough (in 7 reviews)

  • Very difficult to move up if you do not have any connections (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Worst workplace I ever experienced. Way too much politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Planner  in  Vancouver, BC (Canada)
    Former Employee - Financial Planner in Vancouver, BC (Canada)

    I worked at Royal Bank of Canada full-time for more than a year

    Pros

    Pay is good and business is easy to get. The systems are up to date and products are competitive.

    Cons

    Micro management culture, the system fosters too much internal competition, competing roles often fight over business. It's too easy for branch managers to destroy someone they don't like.

    Advice to ManagementAdvice

    Foster a culture where people work together, not against each other. Take power away from the branch manager as they can break a good person's career over a personality difference.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    There's a lot of mediocrity being celebrated, and a lot of wonderful stuff being ignored or discouraged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Equities
    Current Employee - Equities

    I have been working at Royal Bank of Canada full-time for less than a year

    Pros

    A few really great people
    Hours aren't terrible

    Cons

    Archaic technology (still windows XP and 1 GB of RAM, 2 GB if you are lucky)
    Lots of backstabbing, people take credit for other people's work hoping that they will forget
    Poor middle management (everyone seems to be a 'head' of something, even if their maturity levels are questionable)
    No concrete expectations or goals, not enough developers or quants to test ideas
    Very cliquey, lots of politics/favoritism, also preferential treatment for Canadian employees
    Few opportunities doled out to newer members regardless of their abilities
    All opportunities immediately seized by middle management
    No onboarding program, was hired from a quasi-related field and given no training whatsoever
    No room for innovation, status quo seems to be the norm
    No risk taking (see above)
    Some of the employees are misogynistic, vulgar, and rely on nepotism
    Terrible insurance plans (and expensive)
    No sales database/infrastructure or proper documenting of client visits (everyone just uses Outlook for everything)

    Advice to ManagementAdvice

    Too risk adverse, no new blood/ideas.

    Everyone is riding on the success of former employees.

    Bottom line: sure, it's good to be transparent and be the good guy, but at the end of the day it's about how much you save the client and what you are able to provide them. If your quality is mediocre and you are an honest guy with a high price tag, you aren't going to reach the top.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Just to make it look good on your resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Service Representative  in  Mississauga, ON (Canada)
    Current Employee - Sales and Service Representative in Mississauga, ON (Canada)

    I have been working at Royal Bank of Canada full-time for more than a year

    Pros

    The only pro about this company is knowing to never work for a bank

    Cons

    Extremely hostile greedy environment. You are treated like a number and thats what you will always be. You want to move up better sell your soul to this company to move up

    Advice to ManagementAdvice

    Stop having childish incentives and provide better bonuses

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Organization plays games with employees. RE: Salary .20 cents per year for the last 15 years. Pathetic increases.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Expert Customer Service Representative  in  Niagara Falls, ON (Canada)
    Current Employee - Expert Customer Service Representative in Niagara Falls, ON (Canada)

    I have been working at Royal Bank of Canada part-time for more than 10 years

    Pros

    Clean comfortable environment. Good people to work with

    Cons

    Game playing includes never being able to attain the top bonus because its unattainable. Unfair bonus structure due to miscalculations and changing goals constantly.

    Advice to ManagementAdvice

    Get a grip RBC 2.3 billion in profit and .20 cent raise per year. I know someone who worked for the RBC for 45 years as a teller and CAO and other capacities with a lot of responsibility and after 45 years is now finally making $20 dollars per hour. Shame on you Royal bank Shame on you!!!! She barely could keep her house running and is now retired and still working so she can finally afford to put on a new roof etc. Shame on you Royal bank Shame on you!!!!
    They also claim you can make more by gaining more experience but in reality they can supposedly only afford one CSR Expert so when you are in a branch and are an expert you don't get paid an expert salary. Pay bands are so wide that they claim you are within your range and ranges go from 12 per hour to 20 per hour. What a misleading way to treat employees. Complaints made are squashed or not addressed. What about the economy more than .20 cents an hour increases spending in the economy so look at what you are doing RBC. Branches are not funded properly and are constantly short staffed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Vancouver, BC (Canada)
    Current Employee - Customer Service Representative in Vancouver, BC (Canada)

    I have been working at Royal Bank of Canada part-time for less than a year

    Pros

    Most people working at RBC are older professionals so you can learn from their experience.

    Cons

    Very conservative and unfair in promotions. Doesn't matter about your performance.. it's about if your manager likes you or not. I would not recommend this place to young professionals.

    Advice to ManagementAdvice

    Provide better career opportunities to the university recent graduates.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    horrible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Bank of Canada

    Pros

    none, just the fact that i have a job

    Cons

    benefits arent good enough; work hours suck

  8.  

    My experience with RBC was overall awful. They tend to be friendly to clients but treat their employees poorly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Montreal, QC (Canada)
    Former Employee - Customer Service Representative in Montreal, QC (Canada)

    I worked at Royal Bank of Canada full-time for more than a year

    Pros

    salary was above average about 40k per year but trust me it is not worth it

    Cons

    Hostile environment , Managers do not appreciate employees and treat like robots

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    If you like working 80hrs a week, RBC is for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Planner  in  Vancouver, BC (Canada)
    Current Employee - Financial Planner in Vancouver, BC (Canada)

    I have been working at Royal Bank of Canada full-time for more than 10 years

    Pros

    Benefits, RBC on your resume

    Cons

    Everything else. If you want to work like a dog for a company that in the end couldn't care less about you....this is the right place.

    Advice to ManagementAdvice

    There's more to life than doing what ever it takes to get your bonus.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Not good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Bank of Canada

    Pros

    Salary is not bad to start

    Cons

    Management and upper management offer no support

  11. 1 person found this helpful  

    former robot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker  in  Mississauga, ON (Canada)
    Former Employee - Personal Banker in Mississauga, ON (Canada)

    I worked at Royal Bank of Canada full-time for less than a year

    Pros

    benefits started as soon as you were hired

    Cons

    everything else...at the call center. They made it seem as if you were not cold calling clients by stating you are just simply trying to discover their needs and find out if "anything has changed in their life financially". Total garbage..

    Advice to ManagementAdvice

    relax its not that serious...

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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