Royal Bank of Scotland Reviews

Updated August 9, 2015
16 reviews filtered by
  • Manchester, England (UK)
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3.7
Rating Trends
Recommend to a friend
Approve of CEO
Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
6 Ratings

Pros
  • The work life balance here is very good (in 194 reviews)

  • I found the work environment to be very friendly and encouraging (in 40 reviews)

Cons
  • No work/life balance Long hours (in 19 reviews)

  • Senior management need to be reviewed (in 30 reviews)

More Pros and Cons

16 Employee Reviews

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  1. This was my first application process for a full time position. I am very happy with the entire process.

    • Comp & Benefits
    Current Employee - An Apprenticeship In Banking in Manchester, England (UK)
    Current Employee - An Apprenticeship In Banking in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time

    Pros

    Reasonable skill and thinking tests. Staff at the assessment centre put you at ease and made conversation in between tasks and tests.

    Cons

    Was quite a lengthy process and waiting for verdicts on your results for the various tests and interviews did take a while in some cases.

    Advice to Management

    Keep it up, very good process for bringing in new talent.


  2. Branch manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Manchester, England (UK)
    Current Employee - Branch Manager in Manchester, England (UK)
    Recommends
    Positive Outlook

    I have been working at Royal Bank of Scotland full-time (More than 10 years)

    Pros

    Great package, and flexibility that staff just don't appreciate.

    Cons

    Your face has to fit, and you are only as good as your last set of results.

    Advice to Management

    People with opinions matter, that's how places keep improving. Yes men will not build the future W & G.


  3. Great Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Advisor in Manchester, England (UK)
    Current Employee - Business Advisor in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good people, good office, good benefits

    Cons

    too many changes and agency staff coming and going

    Advice to Management

    none


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  5. Helpful (2)

    Management Operation.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Management Trainee in Manchester, England (UK)
    Former Employee - Operations Management Trainee in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment, supportive senior staff and good training programmes.

    Cons

    Too much competition undervalue competition and many unrecognized efforts.

    Advice to Management

    Recommend.


  6. Helpful (2)

    Disgusting and shocking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Webchat in Manchester, England (UK)
    Former Employee - Webchat in Manchester, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Salary wasn't too bad, my team were a good bunch of people to work with

    Cons

    Train the managers on how to be supportive and resolve issues instead of biting and intimidating staff members

    Advice to Management

    Listen to the front line staff


  7. Helpful (1)

    Currently work for RBS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Product in Manchester, England (UK)
    Current Employee - Head of Product in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Systems and processes generally work Quality people Good buildings and infrastructure

    Cons

    Too much governance Risk adverse to the point of not doing anything People to busy to be useful or helpful


  8. Great experience and Training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Manchester, England (UK)
    Current Employee - Customer Service Advisor in Manchester, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland full-time (More than 8 years)

    Pros

    Good atmosphere and team work

    Cons

    Not very easy for career progression

    Advice to Management

    Should have more in house or more training in the banking industry and more emphasis on employee training.


  9. Helpful (1)

    Diversity champion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst in Manchester, England (UK)
    Current Employee - Fraud Analyst in Manchester, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Royal Bank of Scotland part-time (More than a year)

    Pros

    The bank has a warm environment, which champions diversity. Whether that be your ethnicity or sexuality or a multitude of other qualities. My personal experience found that the work hours were very flexible which suited me as I was a student at the time.

    Cons

    I enjoy a varied workload which challenges me and stretches my capability. I found my role grew very monotonous.

    Advice to Management

    A suggestion would be to do cross-departmental switching of roles every year/two years to give a much more rounded skill base of employees. A talent management scheme for employees who are seen as rising stars would be beneficial for those who achieve great yearly performance, giving them the prospect of promotion.


  10. memorable and with good team managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service in Manchester, England (UK)
    Former Employee - Client Service in Manchester, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Royal Bank of Scotland full-time (Less than a year)

    Pros

    the location is very good as there are a lot of sociable places nearby. It is also very nice to work in the same building as many differently skilled people. One can build connections and good rapport with more senior colleagues to better understand the organisation

    Cons

    strictly financial and customer service which can be monotonous

    Advice to Management

    introduce some variety in the work place but generally, its a great place to work


  11. Helpful (1)

    Great Colleagues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Case Handler in Manchester, England (UK)
    Current Contractor - Case Handler in Manchester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Royal Bank of Scotland as a contractor (Less than a year)

    Pros

    My team mates were the best. The management was quite flexible with fantasic working conditions. Free lattes, cappuchinos, tea and coffee. Also, we were rewarded with gifts such as wine, chocolates, shopping vouchers for increased productivity.

    Cons

    A lot of people got sacked due to poor performance. Very little margin to make errors.

    Advice to Management

    Spend more time giving quality training as I found I had to learn nearly everything on the job.



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