Royal Bank of Scotland Reviews

Updated May 16, 2015
14 reviews filtered by
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3.1
Rating Trends
Recommend to a friend
Approve of CEO
Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
5 Ratings

Pros
  • The work life balance here is very good (in 194 reviews)

  • I found the work environment to be very friendly and encouraging (in 40 reviews)

Cons
  • No work/life balance Long hours (in 19 reviews)

  • Senior management need to be reviewed (in 30 reviews)

More Pros and Cons

14 Employee Reviews

Sort: Popular Rating Date
  1. Great Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Advisor in Manchester, England (UK)
    Current Employee - Business Advisor in Manchester, England (UK)

    I have been working at Royal Bank of Scotland

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good people, good office, good benefits

    Cons

    too many changes and agency staff coming and going

    Advice to Management

    none


  2. Helpful (2)

    Management Operation.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Management Trainee in Manchester, England (UK)
    Former Employee - Operations Management Trainee in Manchester, England (UK)

    I worked at Royal Bank of Scotland

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment, supportive senior staff and good training programmes.

    Cons

    Too much competition undervalue competition and many unrecognized efforts.

    Advice to Management

    Recommend.


  3. Helpful (2)

    Disgusting and shocking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Webchat in Manchester, England (UK)
    Former Employee - Webchat in Manchester, England (UK)

    I worked at Royal Bank of Scotland

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Salary wasn't too bad, my team were a good bunch of people to work with

    Cons

    Train the managers on how to be supportive and resolve issues instead of biting and intimidating staff members

    Advice to Management

    Listen to the front line staff


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  5. Helpful (1)

    Currently work for RBS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Product in Manchester, England (UK)
    Current Employee - Head of Product in Manchester, England (UK)

    I have been working at Royal Bank of Scotland

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Systems and processes generally work
    Quality people
    Good buildings and infrastructure

    Cons

    Too much governance
    Risk adverse to the point of not doing anything
    People to busy to be useful or helpful


  6. Great experience and Training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Manchester, England (UK)
    Current Employee - Customer Service Advisor in Manchester, England (UK)

    I have been working at Royal Bank of Scotland full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good atmosphere and team work

    Cons

    Not very easy for career progression

    Advice to Management

    Should have more in house or more training in the banking industry and more emphasis on employee training.


  7. Helpful (1)

    Diversity champion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst in Manchester, England (UK)
    Current Employee - Fraud Analyst in Manchester, England (UK)

    I have been working at Royal Bank of Scotland part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The bank has a warm environment, which champions diversity. Whether that be your ethnicity or sexuality or a multitude of other qualities. My personal experience found that the work hours were very flexible which suited me as I was a student at the time.

    Cons

    I enjoy a varied workload which challenges me and stretches my capability. I found my role grew very monotonous.

    Advice to Management

    A suggestion would be to do cross-departmental switching of roles every year/two years to give a much more rounded skill base of employees. A talent management scheme for employees who are seen as rising stars would be beneficial for those who achieve great yearly performance, giving them the prospect of promotion.


  8. memorable and with good team managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service in Manchester, England (UK)
    Former Employee - Client Service in Manchester, England (UK)

    I worked at Royal Bank of Scotland full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    the location is very good as there are a lot of sociable places nearby. It is also very nice to work in the same building as many differently skilled people. One can build connections and good rapport with more senior colleagues to better understand the organisation

    Cons

    strictly financial and customer service which can be monotonous

    Advice to Management

    introduce some variety in the work place but generally, its a great place to work


  9. Helpful (1)

    Great Colleagues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Case Handler in Manchester, England (UK)
    Current Contractor - Case Handler in Manchester, England (UK)

    I have been working at Royal Bank of Scotland as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    My team mates were the best. The management was quite flexible with fantasic working conditions. Free lattes, cappuchinos, tea and coffee. Also, we were rewarded with gifts such as wine, chocolates, shopping vouchers for increased productivity.

    Cons

    A lot of people got sacked due to poor performance. Very little margin to make errors.

    Advice to Management

    Spend more time giving quality training as I found I had to learn nearly everything on the job.


  10. Banking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Manchester, England (UK)
    Former Employee - Finance in Manchester, England (UK)

    I worked at Royal Bank of Scotland full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Theoretically some great Employer Frameworks and also some very knowledgeable employees and managers

    Cons

    Inability of the organisation to manage egos such as Fred Goodwin which has badly impacted the business and cost many employees their jobs


  11. rbs are good to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Manchester, England (UK)
    Current Employee - Branch Manager in Manchester, England (UK)

    I have been working at Royal Bank of Scotland full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    value account, you receive an additional 25% of your salary which can be used for pension contributions, buy life, ci cover or just take the money

    Cons

    bosses are very demanding, however, I dont know of any business worth their salt that arent

    Advice to Management

    we are in a world of change, targets aredisappearing and service is increasing, do not wave the big stick at us



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