Royal Bank of Scotland Reviews

Updated March 14, 2015
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  • Manchester, England
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2.4
13 Reviews
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Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
144 Ratings

13 Employee Reviews

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  1. 2 people found this helpful

    Management Operation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Management Trainee in Manchester, England (UK)
    Former Employee - Operations Management Trainee in Manchester, England (UK)

    I worked at Royal Bank of Scotland

    Pros

    Great working environment, supportive senior staff and good training programmes.

    Cons

    Too much competition undervalue competition and many unrecognized efforts.

    Advice to ManagementAdvice

    Recommend.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Disgusting and shocking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Webchat in Manchester, England (UK)
    Former Employee - Webchat in Manchester, England (UK)

    I worked at Royal Bank of Scotland

    Pros

    Salary wasn't too bad, my team were a good bunch of people to work with

    Cons

    Train the managers on how to be supportive and resolve issues instead of biting and intimidating staff members

    Advice to ManagementAdvice

    Listen to the front line staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful

    Currently work for RBS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head of Product in Manchester, England (UK)
    Current Employee - Head of Product in Manchester, England (UK)

    I have been working at Royal Bank of Scotland

    Pros

    Systems and processes generally work
    Quality people
    Good buildings and infrastructure

    Cons

    Too much governance
    Risk adverse to the point of not doing anything
    People to busy to be useful or helpful

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Great experience and Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor in Manchester, England (UK)
    Current Employee - Customer Service Advisor in Manchester, England (UK)

    I have been working at Royal Bank of Scotland full-time (more than 8 years)

    Pros

    Good atmosphere and team work

    Cons

    Not very easy for career progression

    Advice to ManagementAdvice

    Should have more in house or more training in the banking industry and more emphasis on employee training.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful

    Diversity champion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fraud Analyst in Manchester, England (UK)
    Current Employee - Fraud Analyst in Manchester, England (UK)

    I have been working at Royal Bank of Scotland part-time (more than a year)

    Pros

    The bank has a warm environment, which champions diversity. Whether that be your ethnicity or sexuality or a multitude of other qualities. My personal experience found that the work hours were very flexible which suited me as I was a student at the time.

    Cons

    I enjoy a varied workload which challenges me and stretches my capability. I found my role grew very monotonous.

    Advice to ManagementAdvice

    A suggestion would be to do cross-departmental switching of roles every year/two years to give a much more rounded skill base of employees. A talent management scheme for employees who are seen as rising stars would be beneficial for those who achieve great yearly performance, giving them the prospect of promotion.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. memorable and with good team managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service in Manchester, England (UK)
    Former Employee - Client Service in Manchester, England (UK)

    I worked at Royal Bank of Scotland full-time (less than a year)

    Pros

    the location is very good as there are a lot of sociable places nearby. It is also very nice to work in the same building as many differently skilled people. One can build connections and good rapport with more senior colleagues to better understand the organisation

    Cons

    strictly financial and customer service which can be monotonous

    Advice to ManagementAdvice

    introduce some variety in the work place but generally, its a great place to work

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful

    Great Colleagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Case Handler in Manchester, England (UK)
    Current Contractor - Case Handler in Manchester, England (UK)

    I have been working at Royal Bank of Scotland as a contractor (less than a year)

    Pros

    My team mates were the best. The management was quite flexible with fantasic working conditions. Free lattes, cappuchinos, tea and coffee. Also, we were rewarded with gifts such as wine, chocolates, shopping vouchers for increased productivity.

    Cons

    A lot of people got sacked due to poor performance. Very little margin to make errors.

    Advice to ManagementAdvice

    Spend more time giving quality training as I found I had to learn nearly everything on the job.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in Manchester, England (UK)
    Former Employee - Finance in Manchester, England (UK)

    I worked at Royal Bank of Scotland full-time (more than 5 years)

    Pros

    Theoretically some great Employer Frameworks and also some very knowledgeable employees and managers

    Cons

    Inability of the organisation to manage egos such as Fred Goodwin which has badly impacted the business and cost many employees their jobs

    Doesn't Recommend
    Neutral Outlook
  10. rbs are good to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Manchester, England (UK)
    Current Employee - Branch Manager in Manchester, England (UK)

    I have been working at Royal Bank of Scotland full-time (more than 3 years)

    Pros

    value account, you receive an additional 25% of your salary which can be used for pension contributions, buy life, ci cover or just take the money

    Cons

    bosses are very demanding, however, I dont know of any business worth their salt that arent

    Advice to ManagementAdvice

    we are in a world of change, targets aredisappearing and service is increasing, do not wave the big stick at us

    Recommends
    Positive Outlook
  11. Superb experience for graduates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graduate Trainee in Manchester, England (UK)
    Former Employee - Graduate Trainee in Manchester, England (UK)

    I worked at Royal Bank of Scotland full-time (more than a year)

    Pros

    Excellent training, good management and competent mentors
    Compensation may be attractive and at times higher than its competitors
    Friendly working culture that really supports you in your work and assignments

    Cons

    Workload maybe too much, insufficient time provided for completion of difficult tasks, high expectation

    Advice to ManagementAdvice

    Do invest more time and effort on graduates

    Recommends
    Neutral Outlook
    No opinion of CEO

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