Royal Bank of Scotland Reviews

Updated October 28, 2014
Updated October 28, 2014
738 Reviews
3.1
738 Reviews
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Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
72 Ratings

Review Highlights

Pros
  • Work-life balance is fair and constant monitoring of your growth as an individual here (in 186 reviews)

  • I found the work environment to be very friendly and encouraging (in 41 reviews)


Cons
  • Work life balance is pathetic for some departments (in 18 reviews)

  • Commute, Poorly managed areas and senior management constantly change gears (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Application management the worst work style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Bank of Scotland

    Pros

    Only Oncall amount is a bone shed to dogs for 24X7 support....

    Cons

    Worst management spoiling name of RBS bank...

    Throw out the upper layer it will be good place to work..

    Advice to ManagementAdvice

    Move out of RBS and spare this bank...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    nothing royal about it!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Mumbai (India)
    Former Employee - Analyst in Mumbai (India)

    I worked at Royal Bank of Scotland full-time (less than an year)

    Pros

    good work life balance , good work culture, sufficient annual leaves

    Cons

    low pay package , wrong people at wrong designation, less growth opportunities, Manager knowledge level below par.
    good for nothing treatment by managers. 3 months notice period. Importance is for passing time and other irrelevant activities like dance competitions, sports etc and work for which you are paid goes for a toss.

    Advice to ManagementAdvice

    Recruit right people for the right job !!! People with higher qualification like an MBA are made to do job of a graduate at RBS which is a shame. Managers don't Have prior knowledge of the process but are still operating as managers.
    Recruit people with right qualification for the right job or designation and appropriate pay package. People belonging to bank by phone department i.e call centers are managers of departments they don't have prior knowledge or work experience. Notice period should be as per the hierarchy. Genuine request restructure organization structure and lay off unnecessary staff which is more than the required who don't deserve to be a part of rbs.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    poor decision making by Senior managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Salt Lake City, UT
    Current Employee - Senior Analyst in Salt Lake City, UT

    I have been working at Royal Bank of Scotland full-time (more than an year)

    Pros

    hours are not as long as other investment banks

    Cons

    Management is very poor. They do not care about the employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graduate in Sydney (Australia)
    Former Employee - Graduate in Sydney (Australia)

    I worked at Royal Bank of Scotland full-time (more than an year)

    Pros

    Most of the people I worked with directly where nice enough.
    Pay is more or less inline with European peers but lower then US banks

    Cons

    No leadership/management decisions informed to staff in Sydney until they are executed
    No support for career building in Sydney
    Senior decisions are made in London at a whim with no discussion with "troops on the ground" so to speak in Asia

    Advice to ManagementAdvice

    Need to spend more time communicating with staff, especially junior staff.
    Need to spend time retaining talent

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not very good work culture, do not promote the talent, have no vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Analytics Manager in Gurgaon, Haryana (India)
    Former Employee - Marketing Analytics Manager in Gurgaon, Haryana (India)

    I worked at Royal Bank of Scotland full-time (more than 3 years)

    Pros

    Just one - good work life balance

    Cons

    Do not promote talent focus mainly on non work aspects, clueless top management, no vision, too much focus on cost

    Advice to ManagementAdvice

    Connect more frequent with your people, and have clear comminication

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Used to be the best bank to work for, now the worst. The rot started with the ABN Amro purchase and continued,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Director in Singapore (Singapore)
    Former Employee - Managing Director in Singapore (Singapore)

    I worked at Royal Bank of Scotland full-time (more than 5 years)

    Pros

    Investment banking - still an excellent industry to be in. Still the leading bank in FX, although undermined by several scandals recently.

    Cons

    Run by egomaniacs and as personal fiefdoms. People hired for the wrong reasons, politics out of control. Control functions disproportionately powerful, too many business prevention officers. Leadership full of hot air, talk the talk - which always turns out to be BS.

    Advice to ManagementAdvice

    Resign

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    RBS not good to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT

    I worked at Royal Bank of Scotland as an intern (less than an year)

    Pros

    not a good employee at all!

    Cons

    management is extremely poor, 'clicky' department

    Advice to ManagementAdvice

    need to take more time to engagement and listen to employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Pathetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Gurgaon, Haryana (India)
    Current Employee - Analyst in Gurgaon, Haryana (India)

    I have been working at Royal Bank of Scotland full-time (more than an year)

    Pros

    Exposure in Indian Operations, Apart from this I could not find anything better at RBS.

    Cons

    Policies, verbal policies. Employees have to fight for their salary increment which is due for not less than 10 months.

    Advice to ManagementAdvice

    Focus on being employee centric.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    "Good to Great" was on old slogan. The reality is "great to horrendous".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer in Edinburgh, Scotland (UK)
    Former Employee - Senior Developer in Edinburgh, Scotland (UK)

    I worked at Royal Bank of Scotland part-time (more than 10 years)

    Pros

    In the past we worked hard for our customers, there was great teamworking and we were rewarded fairly well. Recently the only good points for me were being paid, working within walking distance from home and school.

    Cons

    Hardly anyone left with banking or technology/system experience. The managers don't care about their staff or working environment, they only work out what they need to do to get the biggest pay rise or promotion. The majority definitely don't care about customers. They rely on poorly paid staff in India who are stressed out and haven't a clue what they are doing. I worked there for 24 years and only in the last 2 did I come across bullying, blackmail, no trust, people lying.

    Advice to ManagementAdvice

    New high flyers can bring fresh enthusiasm to a place but they must listen to the older, wiser staff. They must learn to listen to staff and always stand up for their team. Remember the bank used to be a great place to work. It will only get back there when they use the little experience that they have left. I may have left but I still no people that work there and see the state they are in.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Power-hungry, racist, sexist psychopaths

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Royal Bank of Scotland full-time (more than 5 years)

    Pros

    Big company, well structured benefits scheme, lots of training, the company will invest in you if you're in the right position, but don't expect to get treated well if you're in a call centre, customer service, branch etc.

    Cons

    Encountered sexism from senior women and racism from senior men. I got told by a senior manager to shave my beard because "I look like a terrorist" and by my supervisor that "I am useless because I'm a man" despite doing triple the workload of my peers.

    Advice to ManagementAdvice

    Reward your staff based on performance; not on prejudice and favouritism.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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